Salta l'installazione. Attivo in meno di 2 minuti.
Avvia una prova gratuita su cloud.anythingmcp.com, aggiungi TOPdesk con un clic, poi punta il tuo client AI (Claude, ChatGPT, Copilot o Cursor) all'endpoint MCP generato. Niente Docker, niente git clone, nessuna esperienza di sviluppo richiesta.
Summary
TOPdesk ITSM: incidents, changes, assets, operators, persons and branches, with TOPdesk's FIQL query language for precise filtering. REST API, Basic auth with an application password.
Prova a chiedere
Prompt di esempio per TOPdesk
Clicca su un prompt per copiarlo. Incollalo in Claude, ChatGPT, Cursor, Gemini, Copilot o OpenClaw per eseguirlo contro questo connettore.
Claude è un'AI e può sbagliare. Verifica sempre le risposte.
💡 Niente installazione? Vai direttamente su cloud.anythingmcp.com. Accedi, clicca Connectors → TOPdesk, inserisci le credenziali, genera una MCP API key — fatto. Niente Docker, niente
git clone, niente server locale.
TOPdesk + ChatGPT
TOPdesk ITSM: incidents, changes, assets, operators, persons and branches, with TOPdesk's FIQL query language for precise filtering. REST API, Basic auth with an application password.
Prerequisiti
Le istruzioni di setup complete sono incluse nel connettore stesso (visibili nello store quando lo selezioni). Le variabili d'ambiente richieste sono:
TOPDESK_URL, TOPDESK_USERNAME, TOPDESK_APP_PASSWORD
Step 1 — Ottieni le credenziali
Use an application password, never the operator's own.
- In TOPdesk open Modules → Supporting Files → Operator Management, pick the operator the integration should act as, and on its card create an Application Password. TOPdesk shows it once.
- Give that operator exactly the permission groups the agent needs — TOPdesk enforces them per module, and a missing one produces a 403 rather than an empty list, which is at least honest.
- Set
TOPDESK_URLto your instance root (e.g.https://mycompany.topdesk.net, no trailing slash),TOPDESK_USERNAMEto the operator login name andTOPDESK_APP_PASSWORDto the generated value.
…(continued in the in-app connector instructions)
Step 2 — Installa l'adapter
curl -fsSL https://raw.githubusercontent.com/HelpCode-ai/anythingmcp/main/docker-compose.quickstart.yml -o docker-compose.yml
printf 'JWT_SECRET=%s\nENCRYPTION_KEY=%s\n' "$(openssl rand -hex 32)" "$(openssl rand -hex 32)" > .env
docker compose up -d
Step 3 — Aggiungi il connettore in ChatGPT
ChatGPT supporta server MCP tramite la funzione Connectors (piani Plus / Pro / Team / Enterprise). Il piano gratuito non supporta connettori personalizzati.
- Apri ChatGPT → Impostazioni → Connectors (o clicca l'icona 🔧 nel composer → Manage connectors).
- Clicca "Add custom connector".
- Compila:
- Name:
TOPdesk - MCP server URL:
https://cloud.anythingmcp.com/mcp - Authentication: Bearer token → incolla la tua MCP API key (da AnythingMCP → Profile → MCP API Keys → New Key)
- Name:
- Clicca Connect per autorizzare.
Tool disponibili
| Tool | What it does |
|---|---|
topdesk_get_version | Read the TOPdesk version this instance runs |
topdesk_list_incidents | List incidents with FIQL filtering |
topdesk_get_incident | Read one incident by its TOPdesk number or UUID, with its caller, category, status, operator group, SLA target dates and request text |
topdesk_get_incident_progress | Read the progress trail of one incident: every action and memo in order, with author, timestamp and whether it is invisible to the caller |
topdesk_list_changes | List change activities with their number, requester, status, planned dates and change type |
topdesk_list_persons | List persons (the callers incidents are raised for) with their name, e-mail, branch and department |
topdesk_list_operators | List operators (the staff who work the queue) with their name, e-mail and the operator groups they belong to |
topdesk_list_branches | List branches — the sites or client organisations TOPdesk groups people and assets under — with their name, address and client reference num |
topdesk_search_assets | Search the asset management module for configuration items by name or type, returning their id, name, template and status |
topdesk_create_incident | Open a real incident in the live instance |
FAQ
Il piano free di ChatGPT funziona con i Connectors MCP custom? No — servono Plus, Pro, Team o Enterprise.
Prossimi passi
Questa guida ti è stata utile?
