How to Connect Atera to Cursor via MCP

💡 No install? Use cloud.anythingmcp.com directly. Sign in, click Connectors → Atera, paste your credentials, mint an MCP API key and you're done. No Docker, no git clone, no local server.

Atera + Cursor

Atera RMM and help desk: customers, contacts, monitored agents with hardware and patches, agentless devices, alerts, tickets with comments and work hours, contracts and knowledge base. Atera REST API v3 with an API token.

Prerequisites

See the full setup instructions baked into the connector (visible in the in-app store when you select the connector). The required environment variables for this connector are:

ATERA_API_KEY

Step 1 — Get credentials

1. In Atera open Admin → Data management → API. Only Atera admins see this page.
2. Click New token and choose an expiration date (at most one year), the IP addresses allowed to use the token (keep Allow all, or add the outbound address of your AnythingMCP server) and the permissions: Full access, or Custom access with Read on the domains the AI should see, plus Write on Tickets and Alerts if you want the write tools.
3. Copy the token into ATERA_API_KEY right away: Atera shows it only once. The connector sends it as a Bearer token.
4. Install the connector and run atera_list_customers. It lists your client companies with the CustomerID most other tools need.

Use a token, not a legacy key: older accounts may still hold a static API key (a short key that does not start with eyJ). Atera is replacing those with tokens and this connector only sends the Bearer form, so create a new token.

Token expiry: a token lasts at most one year. Atera notifies admins 7 days and 1 day before it expires; then create a new token and paste it into ATERA_API_KEY.

Who sees what: with Full access the token has the rights of the whole Atera account, so anyone using this connector can read every customer, device and ticket. Custom access limits the AI to the domains you grant.

What it reads: customers and their contacts, monitored agents with their full hardware inventory and installed or missing patches, agentless devices (ping, SNMP, HTTP, TCP), alerts, tickets with comments, work hours and billable time, contracts and the knowledge base. Good starting points are atera_list_tickets, atera_list_customer_agents and atera_list_alerts with the status Open.

Confirm first: the AI can create and update tickets (atera_create_ticket, atera_update_ticket), add comments (atera_add_technician_comment, atera_add_enduser_comment) and resolve alerts (atera_resolve_alert). A technician comment that is not internal is emailed to the end user, so the AI shows you the text before it posts. Ticket status names are free text in Atera, so it reads them from existing tickets.

Limits: Atera allows about 700 requests per minute per account. Lists come in pages of at most 50 items, so on large accounts the AI filters by customer or status and uses atera_list_modified_tickets for recent changes instead of paging through every ticket.

Deleting customers, contacts, agents or tickets is not offered, and patches are only listed, not installed.

Step 2 — Install the adapter

curl -fsSL https://raw.githubusercontent.com/HelpCode-ai/anythingmcp/main/docker-compose.quickstart.yml -o docker-compose.yml
printf 'JWT_SECRET=%s\nENCRYPTION_KEY=%s\n' "$(openssl rand -hex 32)" "$(openssl rand -hex 32)" > .env
docker compose up -d

Step 3 — Add the connector in Cursor

Your server URL: in AnythingMCP, open MCP Servers → the server this connector is on, and copy its URL (https://cloud.anythingmcp.com/mcp/…). Use it wherever this guide shows YOUR_SERVER_ID.

Cursor reads MCP servers from ~/.cursor/mcp.json. Add this entry:

{
  "mcpServers": {
    "anythingmcp": {
      "url": "https://cloud.anythingmcp.com/mcp/YOUR_SERVER_ID",
      "headers": { "X-API-Key": "YOUR_MCP_API_KEY" }
    }
  }
}

1. Create an MCP API key in AnythingMCP under MCP Servers → your server → API keys, and paste it in place of YOUR_MCP_API_KEY.
2. Save the file and restart Cursor.
3. Open Cursor → Settings → MCP and check that anythingmcp is listed and connected.
4. Start chatting: the agent can now call the Atera tools.

Available tools

Example prompts

• "Which critical alerts are still open right now, and on which customers' machines?"
• "Show me the open tickets of the customer Northwind with their technician and SLA due date."
• "How many billable hours did we log on tickets closed last month, per customer?"
• "Draft a reply to the end user on ticket 1234 and show it to me before you post it."

FAQ

Does Cursor support custom MCP servers on the free tier? Yes, MCP is available on Hobby, Pro and Business plans.

Next steps

• Connector landing page
• Connect to Claude
• Connect to ChatGPT