Connector guide3-minute read10 MCP toolsEN · DE · IT

How to Connect GLPI to ChatGPT — via MCP

GLPI open-source ITSM and asset management: tickets, computers, monitors, software, users and entities, plus GLPI's search engine. REST API on your own instance, session-token auth with an App-Token.

HCBy HelpCode teamUpdated 3 min read Open-source on GitHub

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GLPI

GLPI

GLPI open-source ITSM and asset management: tickets, computers, monitors, software, users and entities, plus GLPI's search engine. REST API on your own instance, session-token auth with an App-Token.

tools

10

Region

INTL

Category

IT Service Management

Authentication

Sign-in token

Required env vars

GLPI_URLGLPI_APP_TOKENGLPI_USER_TOKEN
Install in one click on Cloud

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  • 7-day free trial
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  • GDPR & SOC 2 ready
    EU data residency, audit logs
  • Open-source on GitHub
    Open source · AGPL-3.0
  • Works with ChatGPT, Claude, Gemini
    Any MCP-compatible client

Skip the install. Get this working in under 2 minutes.

Start a free trial on cloud.anythingmcp.com, add the GLPI in one click, then point your AI client (Claude, ChatGPT, Copilot or Cursor) at the generated MCP endpoint. No Docker, no git clone, zero engineering experience required.

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Summary

GLPI open-source ITSM and asset management: tickets, computers, monitors, software, users and entities, plus GLPI's search engine. REST API on your own instance, session-token auth with an App-Token.

Try asking

Example prompts for GLPI

Click any prompt to copy it. Paste into Claude, ChatGPT, Cursor, Gemini, Copilot or OpenClaw to run it against this connector.

GLPI · live via MCP
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Opus 4.7

Claude is AI and can make mistakes. Please double-check responses.

💡 No install? Use cloud.anythingmcp.com directly. Sign in, click Connectors → GLPI, paste your credentials, mint an MCP API key — done. No Docker, no git clone, no local server.

GLPI + ChatGPT

GLPI open-source ITSM and asset management: tickets, computers, monitors, software, users and entities, plus GLPI's search engine. REST API on your own instance, session-token auth with an App-Token.

Prerequisites

See the full setup instructions baked into the connector (visible in the in-app store when you select the connector). The required environment variables for this connector are:

GLPI_URL, GLPI_APP_TOKEN, GLPI_USER_TOKEN

Step 1 — Get credentials

GLPI needs two tokens, and both are easy to confuse.

  1. App-Token — identifies the application. In GLPI go to Setup → General → API, enable 'Enable Rest API' and 'Enable login with external token', add an API client, and copy its application token. Put it in GLPI_APP_TOKEN.
  2. User-Token — identifies the person. Open the GLPI user the agent should act as, go to the API tab of their profile, and regenerate the remote access key (personal API token). Put it in GLPI_USER_TOKEN.
  3. Set GLPI_URL to the instance root (no trailing slash); the adapter appends /apirest.php.

…(continued in the in-app connector instructions)

Step 2 — Install the adapter

curl -fsSL https://raw.githubusercontent.com/HelpCode-ai/anythingmcp/main/docker-compose.quickstart.yml -o docker-compose.yml
printf 'JWT_SECRET=%s\nENCRYPTION_KEY=%s\n' "$(openssl rand -hex 32)" "$(openssl rand -hex 32)" > .env
docker compose up -d

Step 3 — Add the connector in ChatGPT

ChatGPT supports MCP servers via the Connectors feature (Plus / Pro / Team / Enterprise plans). The free tier does not support custom connectors.

  1. Open ChatGPT → Settings → Connectors (or click the 🔧 icon in the composer → Manage connectors).
  2. Click "Add custom connector".
  3. Fill in:
    • Name: GLPI
    • MCP server URL: https://cloud.anythingmcp.com/mcp
    • Authentication: Bearer token → paste your MCP API key (from AnythingMCP → Profile → MCP API Keys → New Key)
  4. Click Connect to authorize.

Available tools

ToolWhat it does
glpi_get_active_entitiesRead the entities the logged-in user is currently scoped to
glpi_list_ticketsList tickets in the active entity with their status, priority, category, requester and dates
glpi_get_ticketRead one ticket in full, with its description, status, urgency, impact, priority, requester, assignee and SLA dates
glpi_get_ticket_followupsRead the follow-ups (the conversation) on one ticket, in order, with author, date and whether each is private
glpi_searchRun a GLPI search with criteria
glpi_list_search_optionsRead the searchable field map for one item type: which field number means status, requester, serial number and so on
glpi_list_computersList computers from the asset inventory with their name, serial number, model, operating system and assigned user
glpi_get_computerRead one computer in full: hardware, OS, network interfaces, contracts, location and the user it is assigned to
glpi_list_usersList GLPI users with their login, name, e-mail, entity and active flag, to resolve who a ticket or an asset belongs to
glpi_list_softwareList software items from the inventory with their publisher, category and the number of installations, for licence questions

FAQ

Does ChatGPT free tier work with custom MCP connectors? No — Plus, Pro, Team or Enterprise required.

Next steps

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