How to Connect MFR (Mobile Field Report) to ChatGPT

Connect the MFR API to ChatGPT via MCP. Query field reports, manage service orders, and analyze technician data with natural language using AnythingMCP.

Manage Field Service Operations with ChatGPT

MFR (Mobile Field Report) is a leading field service management platform used across Europe. It has no MCP connector. With AnythingMCP, you can convert MFR's REST API into an MCP server and let ChatGPT query service orders, field reports, and technician schedules using natural language.

What You Need

An MFR account with API access
Docker installed
ChatGPT Desktop or any MCP-compatible AI client

Step-by-Step Guide

Step 1: Deploy AnythingMCP

git clone https://github.com/HelpCode-ai/anythingmcp.git
cd anythingmcp && docker compose up -d

Step 2: Get MFR API Credentials

Log into your MFR admin portal. Navigate to Settings → API Integration and generate API credentials. Note your base URL (typically https://api.mfrportal.com or your custom instance URL).

Step 3: Create a REST Connector

In the AnythingMCP dashboard, create a REST connector with your MFR base URL. Configure authentication with your API key or OAuth credentials.

Step 4: Expose Key Endpoints

GET /api/v1/service-orders — All service orders
GET /api/v1/service-orders/{id} — Service order details
GET /api/v1/field-reports — Completed field reports
GET /api/v1/technicians — Technician list and availability
GET /api/v1/customers — Customer database
GET /api/v1/assets — Equipment and asset registry
GET /api/v1/schedules — Technician schedules

Step 5: Connect ChatGPT

{
  "mcpServers": {
    "mfr": {
      "url": "http://localhost:4000/mcp"
    }
  }
}

Step 6: Query Your Field Service Data

"How many open service orders do we have?"
"Which technicians are available next Monday?"
"Show me all overdue field reports"
"What's the average resolution time for service orders this month?"
"List all service orders for customer X"
"Which assets have the most recurring issues?"

Use Cases

Operations Management

Ask ChatGPT to analyze service order trends, identify bottlenecks, and optimize technician routing.

Compliance Reporting

Query completed field reports and generate compliance summaries without logging into MFR.