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Start a free trial on cloud.anythingmcp.com, add the Zendesk Support in one click, then point your AI client (Claude, ChatGPT, Copilot or Cursor) at the generated MCP endpoint. No Docker, no git clone, zero engineering experience required.
Summary
Drive Zendesk Support (the help-desk product) from any AI agent: tickets, users, organizations, groups, macros, views, search. 18 tools covering the most common agent workflows. Basic-auth with email+API token.
こう聞いてみよう
Zendesk Support のサンプルプロンプト
プロンプトをクリックでコピー。Claude / ChatGPT / Cursor / Gemini / Copilot / OpenClaw に貼り付けて、このコネクターで実行できます。
Claude は AI のため誤ることがあります。回答をご確認ください。
💡 インストール不要? cloud.anythingmcp.com を直接利用してください。 サインインし、Connectors → Zendesk Support をクリック、認証情報を貼り付け、MCP API キーを発行 — 完了です。Docker も
git cloneもローカルサーバーも不要。
Zendesk Support + ChatGPT
Drive Zendesk Support (the help-desk product) from any AI agent: tickets, users, organizations, groups, macros, views, search. 18 tools covering the most common agent workflows. Basic-auth with email+API token.
前提条件
完全なセットアップ手順はコネクタ自体に組み込まれています (ストアでコネクタを選択すると表示)。必要な環境変数:
ZENDESK_SUBDOMAIN, ZENDESK_EMAIL, ZENDESK_API_TOKEN
ステップ 1 — 認証情報を取得
Setup:
- Sign in to Zendesk as an admin → Admin Center → Apps and integrations → APIs → Zendesk API → Settings → Token access ON.
- Add API token, label it (e.g. 'AnythingMCP'), copy the generated token. It's shown ONCE.
- Set:
ZENDESK_SUBDOMAIN= your account subdomain (e.g.acmeif your URL isacme.zendesk.com)ZENDESK_EMAIL= the agent email of an admin user (the requests will be attributed to this user)ZENDESK_API_TOKEN= the token from step 2
…(continued in the in-app connector instructions)
ステップ 2 — アダプターをインストール
git clone https://github.com/HelpCode-ai/anythingmcp.git
cd anythingmcp && docker compose up -d
ステップ 3 — ChatGPT にコネクタを追加
ChatGPT は Connectors 機能 (Plus / Pro / Team / Enterprise プラン) で MCP サーバーをサポートします。無料プランはカスタムコネクタをサポートしません。
- ChatGPT → Settings → Connectors を開きます (またはコンポーザーの 🔧 アイコン → Manage connectors をクリック)。
- "Add custom connector" をクリック。
- 入力:
- Name:
Zendesk Support - MCP server URL:
https://cloud.anythingmcp.com/mcp - Authentication: Bearer token → MCP API キーを貼り付け
- Name:
- Connect をクリック。
利用可能なツール
| Tool | What it does |
|---|---|
zendesk_get_current_user | Return the agent user that the API credentials belong to (whoami) |
zendesk_search | Universal search using Zendesk's Lucene-like query syntax |
zendesk_list_tickets | List tickets (cursor-paginated, newest first) |
zendesk_get_ticket | Fetch a single ticket by ID with all fields including custom_fields, tags, requester_id, assignee_id, group_id, status, priority, satisfacti |
zendesk_create_ticket | Create a new ticket |
zendesk_update_ticket | Update a ticket |
zendesk_delete_ticket | Hard-delete a ticket (subject to GDPR retention policy) |
zendesk_list_ticket_comments | List all comments (public replies and internal notes) on a ticket, ordered by creation time |
zendesk_list_users | List users (end-users, agents, admins) |
zendesk_get_user | Fetch a single user by ID |
zendesk_create_or_update_user | Upsert a user by email (matches existing if email already in system) |
zendesk_list_organizations | List organizations |
zendesk_create_organization | Create a new organization |
zendesk_list_groups | List agent groups (used for ticket assignment routing) |
zendesk_list_views | List views — Zendesk's saved filter+sort definitions for tickets |
zendesk_execute_view | Run a view and return the tickets it currently matches |
zendesk_list_ticket_fields | List all ticket fields including custom ones with their IDs, types and allowed values |
zendesk_list_macros | List macros (saved sets of ticket updates an agent can apply with one click — e |
FAQ
ChatGPT 無料プランはカスタム MCP Connectors で動作しますか? いいえ — Plus、Pro、Team、Enterprise が必要です。
次のステップ
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