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Summary
Matrix42 Enterprise Service Management: query any configuration item, incident, service request, asset or user with Matrix42's fragment query API. Bearer token minted from an API token against your own instance.
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Example prompts for Matrix42
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Matrix42
Matrix42 Enterprise Service Management: query any configuration item, incident, service request, asset or user with Matrix42's fragment query API. Bearer token minted from an API token against your own instance.
Setup
Setup
- In Matrix42 open Administration → Integration → API Tokens and create a token for a service account with the roles the agent needs. Matrix42 applies role-based access on top of the API, so a restricted account sees fewer fragments.
- Set
MATRIX42_URLto your instance root (e.g.https://esm.example.com/M42Services, no trailing slash) andMATRIX42_API_TOKENto the token.
…(continued in the in-app connector instructions)
Prerequisites: MATRIX42_URL, MATRIX42_API_TOKEN
Install the connector locally
curl -fsSL https://raw.githubusercontent.com/HelpCode-ai/anythingmcp/main/docker-compose.quickstart.yml -o docker-compose.yml
printf 'JWT_SECRET=%s\nENCRYPTION_KEY=%s\n' "$(openssl rand -hex 32)" "$(openssl rand -hex 32)" > .env
docker compose up -d
Open http://localhost:3000/connectors/store, pick Matrix42 and paste in the env vars listed under Prerequisites.
Available tools
| Tool | What it does |
|---|---|
matrix42_query_fragments | Query any Matrix42 fragment by name with a column list and a SQL-flavoured where clause |
matrix42_get_fragment_schema | Read the column definitions of one fragment: the real column names, their types and their relations |
matrix42_query_incidents | Query incidents with a where clause over the incident fragment: state, priority, category, reported date and the affected user |
matrix42_query_service_requests | Query service requests with a where clause: their state, requested service, requester and fulfilment dates |
matrix42_query_assets | Query the asset base: hardware and software configuration items with their name, type, serial number, status and assigned user |
matrix42_query_users | Query the user base with their display name, e-mail, department and location |
matrix42_get_object | Read one configuration item by its object id, returning the named fragments attached to it |
Next steps
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