Connector guide2-minute read9 MCP toolsEN · DE · IT

Come collegare Freshchat a Claude — via MCP

Manage Freshchat (live chat + messaging: users, conversations, messages, channels, agents) from any AI agent. 9 tools, Bearer token.

HCBy HelpCode teamUpdated 2 min read Open source on GitHub

No credit card · 7-day trial · Self-host alternative available

MCP connector

Freshchat

Manage Freshchat (live chat + messaging: users, conversations, messages, channels, agents) from any AI agent. 9 tools, Bearer token.

Tools

9

Region

INTL

Category

Customer Support

Authentication

Bearer Token

Required env vars

FRESHCHAT_API_TOKEN
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  • 7-day free trial
    No credit card required
  • GDPR & SOC 2 ready
    EU data residency, audit logs
  • Open-source on GitHub
    Open source AGPL-3.0
  • Works with ChatGPT, Claude, Gemini
    Any MCP-compatible client

Skip the install. Get this working in under 2 minutes.

Start a free trial on cloud.anythingmcp.com, add the Freshchat in one click, then point your AI client (Claude, ChatGPT, Copilot or Cursor) at the generated MCP endpoint. No Docker, no git clone, zero engineering experience required.

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Summary

Manage Freshchat (live chat + messaging: users, conversations, messages, channels, agents) from any AI agent. 9 tools, Bearer token.

Prova a chiedere

Prompt di esempio per Freshchat

Clicca su un prompt per copiarlo. Incollalo in Claude, ChatGPT, Cursor, Gemini, Copilot o OpenClaw per eseguirlo contro questo connettore.

Freshchat · live via MCP
Condividi
Opus 4.7

Claude è un'AI e può sbagliare. Verifica sempre le risposte.

💡 Niente installazione? Vai direttamente su cloud.anythingmcp.com. Accedi, clicca Connectors → Freshchat, inserisci le credenziali, genera una MCP API key — fatto. Niente Docker, niente git clone, niente server locale.

Freshchat + Claude

Manage Freshchat (live chat + messaging: users, conversations, messages, channels, agents) from any AI agent. 9 tools, Bearer token.

Prerequisiti

Le istruzioni di setup complete sono incluse nel connettore stesso (visibili nello store quando lo selezioni). Le variabili d'ambiente richieste sono:

FRESHCHAT_API_TOKEN

Step 1 — Ottieni le credenziali

This connector wraps the Freshchat API v2 (per-region — api.freshchat.com/v2).

Setup:

  1. Log into your Freshchat portal → ⚙️ → Account Settings → API Tokens → Generate Token.
  2. Note your region — Freshchat hosts data per region: api.freshchat.com (US), api.eu.freshchat.com (EU), api.au.freshchat.com (AU), api.in.freshchat.com (IN). Change baseUrl to match.
  3. Set FRESHCHAT_API_TOKEN.

Authentication: Authorization: Bearer ${FRESHCHAT_API_TOKEN}.

Conversation model: User → Conversation → Messages[]. A conversation is associated with at most one user; messages carry actor + actor_type (user, agent, system).

…(continued in the in-app connector instructions)

Step 2 — Installa l'adapter

git clone https://github.com/HelpCode-ai/anythingmcp.git
cd anythingmcp && docker compose up -d

Step 3 — Aggiungi il connettore in Claude

Percorso consigliato — funziona su claude.ai web senza toccare alcun file di configurazione.

  1. Apri claude.ai/customize/connectors.
  2. Clicca "Add custom connector".
  3. Compila:
    • Name: Freshchat
    • URL: https://cloud.anythingmcp.com/mcp
    • Authentication: Bearer token → incolla la tua MCP API key (da AnythingMCP → Profile → MCP API Keys → New Key)
  4. Clicca Connect per autorizzare.

Tutti i tool sotto compaiono nella tua chat — inizia a scrivere prompt.

Tool disponibili

ToolWhat it does
freshchat_list_usersList users (end-customers)
freshchat_get_userGet one user by ID with profile + properties + tags
freshchat_create_userCreate an end-user
freshchat_list_conversationsList conversations of a user
freshchat_get_conversationGet one conversation with status + assigned agent + recent messages
freshchat_send_messagePost a message into a conversation
freshchat_update_conversationUpdate a conversation's status, assigned agent, group, or tags
freshchat_list_agentsList agents (staff)
freshchat_list_channelsList channels (topics) — the conversation routing targets

FAQ

Funziona con Claude Code come con Claude Desktop? Sì — punta entrambi a https://cloud.anythingmcp.com/mcp.

Prossimi passi

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Your Freshchat agent is one click away.

Install the connector, paste the key, prompt Claude. Free for 7 days, no credit card.

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