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Summary
Manage Freshchat (live chat + messaging: users, conversations, messages, channels, agents) from any AI agent. 9 tools, Bearer token.
Prova a chiedere
Prompt di esempio per Freshchat
Clicca su un prompt per copiarlo. Incollalo in Claude, ChatGPT, Cursor, Gemini, Copilot o OpenClaw per eseguirlo contro questo connettore.
Claude è un'AI e può sbagliare. Verifica sempre le risposte.
💡 Niente installazione? Vai direttamente su cloud.anythingmcp.com. Accedi, clicca Connectors → Freshchat, inserisci le credenziali, genera una MCP API key — fatto. Niente Docker, niente
git clone, niente server locale.
Freshchat
Manage Freshchat (live chat + messaging: users, conversations, messages, channels, agents) from any AI agent. 9 tools, Bearer token.
Setup
This connector wraps the Freshchat API v2 (per-region — api.freshchat.com/v2).
Setup:
- Log into your Freshchat portal → ⚙️ → Account Settings → API Tokens → Generate Token.
- Note your region — Freshchat hosts data per region:
api.freshchat.com(US),api.eu.freshchat.com(EU),api.au.freshchat.com(AU),api.in.freshchat.com(IN). Change baseUrl to match. - Set
FRESHCHAT_API_TOKEN.
Authentication: Authorization: Bearer ${FRESHCHAT_API_TOKEN}.
Conversation model: User → Conversation → Messages[]. A conversation is associated with at most one user; messages carry actor + actor_type (user, agent, system).
…(continued in the in-app connector instructions)
Prerequisiti: FRESHCHAT_API_TOKEN
Installazione locale del connettore
git clone https://github.com/HelpCode-ai/anythingmcp.git
cd anythingmcp && docker compose up -d
Apri http://localhost:3000/connectors/store, scegli Freshchat e inserisci le variabili elencate nei Prerequisiti.
Tool disponibili
| Tool | What it does |
|---|---|
freshchat_list_users | List users (end-customers) |
freshchat_get_user | Get one user by ID with profile + properties + tags |
freshchat_create_user | Create an end-user |
freshchat_list_conversations | List conversations of a user |
freshchat_get_conversation | Get one conversation with status + assigned agent + recent messages |
freshchat_send_message | Post a message into a conversation |
freshchat_update_conversation | Update a conversation's status, assigned agent, group, or tags |
freshchat_list_agents | List agents (staff) |
freshchat_list_channels | List channels (topics) — the conversation routing targets |
Prossimi passi
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