Skip the install. Get this working in under 2 minutes.
Start a free trial on cloud.anythingmcp.com, add the Zendesk Support in one click, then point your AI client (Claude, ChatGPT, Copilot or Cursor) at the generated MCP endpoint. No Docker, no git clone, zero engineering experience required.
Summary
Drive Zendesk Support (the help-desk product) from any AI agent: tickets, users, organizations, groups, macros, views, search. 18 tools covering the most common agent workflows. Basic-auth with email+API token.
Prova a chiedere
Prompt di esempio per Zendesk Support
Clicca su un prompt per copiarlo. Incollalo in Claude, ChatGPT, Cursor, Gemini, Copilot o OpenClaw per eseguirlo contro questo connettore.
Claude è un'AI e può sbagliare. Verifica sempre le risposte.
💡 Niente installazione? Vai direttamente su cloud.anythingmcp.com. Accedi, clicca Connectors → Zendesk Support, inserisci le credenziali, genera una MCP API key — fatto. Niente Docker, niente
git clone, niente server locale.
Zendesk Support + Claude
Drive Zendesk Support (the help-desk product) from any AI agent: tickets, users, organizations, groups, macros, views, search. 18 tools covering the most common agent workflows. Basic-auth with email+API token.
Prerequisiti
Le istruzioni di setup complete sono incluse nel connettore stesso (visibili nello store quando lo selezioni). Le variabili d'ambiente richieste sono:
ZENDESK_SUBDOMAIN, ZENDESK_EMAIL, ZENDESK_API_TOKEN
Step 1 — Ottieni le credenziali
Setup:
- Sign in to Zendesk as an admin → Admin Center → Apps and integrations → APIs → Zendesk API → Settings → Token access ON.
- Add API token, label it (e.g. 'AnythingMCP'), copy the generated token. It's shown ONCE.
- Set:
ZENDESK_SUBDOMAIN= your account subdomain (e.g.acmeif your URL isacme.zendesk.com)ZENDESK_EMAIL= the agent email of an admin user (the requests will be attributed to this user)ZENDESK_API_TOKEN= the token from step 2
…(continued in the in-app connector instructions)
Step 2 — Installa l'adapter
git clone https://github.com/HelpCode-ai/anythingmcp.git
cd anythingmcp && docker compose up -d
Step 3 — Aggiungi il connettore in Claude
Percorso consigliato — funziona su claude.ai web senza toccare alcun file di configurazione.
- Apri claude.ai/customize/connectors.
- Clicca "Add custom connector".
- Compila:
- Name:
Zendesk Support - URL:
https://cloud.anythingmcp.com/mcp - Authentication: Bearer token → incolla la tua MCP API key (da AnythingMCP → Profile → MCP API Keys → New Key)
- Name:
- Clicca Connect per autorizzare.
Tutti i tool sotto compaiono nella tua chat — inizia a scrivere prompt.
Tool disponibili
| Tool | What it does |
|---|---|
zendesk_get_current_user | Return the agent user that the API credentials belong to (whoami) |
zendesk_search | Universal search using Zendesk's Lucene-like query syntax |
zendesk_list_tickets | List tickets (cursor-paginated, newest first) |
zendesk_get_ticket | Fetch a single ticket by ID with all fields including custom_fields, tags, requester_id, assignee_id, group_id, status, priority, satisfacti |
zendesk_create_ticket | Create a new ticket |
zendesk_update_ticket | Update a ticket |
zendesk_delete_ticket | Hard-delete a ticket (subject to GDPR retention policy) |
zendesk_list_ticket_comments | List all comments (public replies and internal notes) on a ticket, ordered by creation time |
zendesk_list_users | List users (end-users, agents, admins) |
zendesk_get_user | Fetch a single user by ID |
zendesk_create_or_update_user | Upsert a user by email (matches existing if email already in system) |
zendesk_list_organizations | List organizations |
zendesk_create_organization | Create a new organization |
zendesk_list_groups | List agent groups (used for ticket assignment routing) |
zendesk_list_views | List views — Zendesk's saved filter+sort definitions for tickets |
zendesk_execute_view | Run a view and return the tickets it currently matches |
zendesk_list_ticket_fields | List all ticket fields including custom ones with their IDs, types and allowed values |
zendesk_list_macros | List macros (saved sets of ticket updates an agent can apply with one click — e |
FAQ
Funziona con Claude Code come con Claude Desktop? Sì — punta entrambi a https://cloud.anythingmcp.com/mcp.
Prossimi passi
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