Connector guide2-minute read10 MCP toolsEN · DE · IT

Как подключить Kustomer к Claude — через MCP

Drive Kustomer (modern customer service CRM, Meta-owned) from any AI agent: conversations, messages, customers, notes, custom objects. 10 tools, Bearer auth.

HCBy HelpCode teamUpdated 2 min read Open source on GitHub

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MCP connector

Kustomer

Drive Kustomer (modern customer service CRM, Meta-owned) from any AI agent: conversations, messages, customers, notes, custom objects. 10 tools, Bearer auth.

Tools

10

Region

INTL

Category

Customer Support

Authentication

Bearer Token

Required env vars

KUSTOMER_API_KEYKUSTOMER_SUBDOMAIN
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  • 7-day free trial
    No credit card required
  • GDPR & SOC 2 ready
    EU data residency, audit logs
  • Open-source on GitHub
    Open source AGPL-3.0
  • Works with ChatGPT, Claude, Gemini
    Any MCP-compatible client

Skip the install. Get this working in under 2 minutes.

Start a free trial on cloud.anythingmcp.com, add the Kustomer in one click, then point your AI client (Claude, ChatGPT, Copilot or Cursor) at the generated MCP endpoint. No Docker, no git clone, zero engineering experience required.

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Summary

Drive Kustomer (modern customer service CRM, Meta-owned) from any AI agent: conversations, messages, customers, notes, custom objects. 10 tools, Bearer auth.

Попробуй спросить

Примеры промптов для Kustomer

Кликни по промпту — он скопируется. Вставь в Claude, ChatGPT, Cursor, Gemini, Copilot или OpenClaw и запусти через этот коннектор.

Kustomer · live via MCP
Поделиться
Opus 4.7

Claude — это AI, он может ошибаться. Проверяйте ответы.

💡 Без установки? Используй cloud.anythingmcp.com напрямую. Войди, нажми Connectors → Kustomer, вставь учётные данные, создай MCP API key — готово. Без Docker, без git clone, без локального сервера.

Kustomer + Claude

Drive Kustomer (modern customer service CRM, Meta-owned) from any AI agent: conversations, messages, customers, notes, custom objects. 10 tools, Bearer auth.

Предварительные требования

Полные инструкции по настройке встроены в коннектор (видны в магазине при выборе коннектора). Требуемые переменные окружения:

KUSTOMER_API_KEY, KUSTOMER_SUBDOMAIN

Шаг 1 — Получи учётные данные

kustomer.com).

Setup:

  1. Sign in to Kustomer → top-right avatar → Settings → Security → API Keys → Add API Key.
  2. Pick role: org.permission.customer.read+write, org.permission.conversation.read+write, etc.
  3. Set KUSTOMER_API_KEY.
  4. Note your org subdomain (e.g. acme for acme.kustomerapp.com). Set KUSTOMER_SUBDOMAIN.

Authentication: Authorization: Bearer ${KUSTOMER_API_KEY}.

Subdomain-templated URL: https://${KUSTOMER_SUBDOMAIN}.api.kustomerapp.com/v1.

Customer-centric model: Kustomer's selling point is the unified customer timeline. A customer has multiple emails/phones/social handles; conversations roll up under the customer.

…(continued in the in-app connector instructions)

Шаг 2 — Установи адаптер

git clone https://github.com/HelpCode-ai/anythingmcp.git
cd anythingmcp && docker compose up -d

Шаг 3 — Добавь коннектор в Claude

Рекомендуемый путь — работает в claude.ai web без редактирования конфигурационных файлов.

  1. Открой claude.ai/customize/connectors.
  2. Нажми "Add custom connector".
  3. Заполни:
    • Name: Kustomer
    • URL: https://cloud.anythingmcp.com/mcp
    • Authentication: Bearer token → вставь твой MCP API key (из AnythingMCP → Profile → MCP API Keys → New Key)
  4. Нажми Connect для авторизации.

Все инструменты ниже появятся в чате — начинайте писать промпты.

Доступные инструменты

ToolWhat it does
kustomer_get_current_tracking_idReturn the org / org details — sanity check for API key validity
kustomer_search_customersSearch customers via the v1 search endpoint (Kustomer's Lucene-style query)
kustomer_get_customerFetch a customer by ID
kustomer_create_customerCreate a customer
kustomer_search_conversationsSearch conversations
kustomer_get_conversationFetch a conversation by ID
kustomer_update_conversationUpdate a conversation — change status (open/snoozed/done), assignee, queue, priority, tags
kustomer_add_note_to_conversationAdd an internal note (private — not sent to customer)
kustomer_create_outbound_messageSend a public message in a conversation (email/SMS/chat reply)
kustomer_list_usersList org users (agents)

FAQ

Работает ли с Claude Code так же как с Claude Desktop? Да — оба указывайте на https://cloud.anythingmcp.com/mcp.

Следующие шаги

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