Connector guide2-minute read12 MCP toolsEnglish · Deutsch · Italiano

如何将 Tidio 连接到 Claude — 通过 MCP

Manage Tidio (live chat + AI chatbot) contacts, conversations, messages, tags via GraphQL from any AI agent. 7 tools, X-Tidio-Openapi-Token auth.

HCBy HelpCode teamUpdated 2 min read Open source on GitHub

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MCP connector

Tidio

Manage Tidio (live chat + AI chatbot) contacts, conversations, messages, tags via GraphQL from any AI agent. 7 tools, X-Tidio-Openapi-Token auth.

Tools

12

Region

INTL

Category

support

Authentication

Required env vars

TIDIO_API_TOKEN
Install in one click on Cloud

7-day free trial · No credit card

  • 7-day free trial
    No credit card required
  • GDPR & SOC 2 ready
    EU data residency, audit logs
  • Open-source on GitHub
    Source-available BSL-1.1
  • Works with ChatGPT, Claude, Gemini
    Any MCP-compatible client

No install? Use cloud.anythingmcp.com directly.

Sign in, install the Tidio in one click, paste the credentials, mint an MCP API key — done. No Docker, no git clone, no local server to run.

Open Cloud

💡 无需安装? 直接使用 cloud.anythingmcp.com 登录、点击 Connectors → Tidio、粘贴凭证、生成 MCP API key — 完成。无 Docker、无 git clone、无本地服务器。

Tidio + Claude

Manage Tidio (live chat + AI chatbot) contacts, conversations, messages, tags via GraphQL from any AI agent. 7 tools, X-Tidio-Openapi-Token auth.

前提条件

完整的设置说明已内置在连接器中 (在 store 中选择连接器时可见)。所需环境变量:

TIDIO_API_TOKEN

步骤 1 — 获取凭证

This connector wraps the Tidio Public API (api.tidio.co/v1/graphql).

Setup:

  1. Log into https://www.tidio.comSettings → Public API (Tidio+ plan only).
  2. Generate an API token. Set TIDIO_API_TOKEN.

Authentication: custom header X-Tidio-Openapi-Token: ${TIDIO_API_TOKEN} on every request.

GraphQL-only: Tidio's Public API is GraphQL — the adapter exposes a few common queries/mutations as wrappers; for ad-hoc queries use the auto-injected tidio_graphql_query / tidio_graphql_mutation / tidio_graphql_schema builtins.

Visitor vs Contact: Tidio tracks anonymous visitors (no email) and contacts (have email/identifier). Bind a visitor to a contact via identify.

…(continued in the in-app connector instructions)

步骤 2 — 安装 adapter

git clone https://github.com/HelpCode-ai/anythingmcp.git
cd anythingmcp && docker compose up -d

步骤 3 — 在 Claude 中添加连接器

推荐路径 — 在 claude.ai web 上工作,无需触碰任何配置文件。

  1. 打开 claude.ai/customize/connectors
  2. 点击 "Add custom connector"
  3. 填入:
    • Name: Tidio
    • URL: https://cloud.anythingmcp.com/mcp
    • Authentication: Bearer token → 粘贴你的 MCP API key (来自 AnythingMCP → Profile → MCP API Keys → New Key)
  4. 点击 Connect 授权。

下面所有工具都会出现在你的聊天中 — 开始输入提示。

可用工具

ToolWhat it does
tidio_get_projectGet info about the connected Tidio project (id, name, plan)
tidio_list_contactsList contacts
tidio_get_contact_by_emailLook up a contact by email
tidio_update_contactUpdate / upsert a contact by email
tidio_list_conversationsList recent conversations
tidio_get_conversationGet a single conversation with messages
tidio_send_messageSend a message to a conversation as an operator

FAQ

Claude Code 和 Claude Desktop 一样工作吗? 是的 — 两者都指向 https://cloud.anythingmcp.com/mcp

下一步

Ready to ship

Your Tidio agent is one click away.

Install the connector, paste the key, prompt Claude. Free for 7 days, no credit card.