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Gorgias mit ChatGPT verbinden — über MCP

Manage Gorgias (e-commerce helpdesk) tickets, messages, customers, integrations from any AI agent. 10 tools, basic-auth.

HCBy HelpCode teamUpdated 2 min read Open source on GitHub

No credit card · 7-day trial · Self-host alternative available

MCP connector

Gorgias

Manage Gorgias (e-commerce helpdesk) tickets, messages, customers, integrations from any AI agent. 10 tools, basic-auth.

Tools

10

Region

INTL

Category

support

Authentication

Required env vars

GORGIAS_SUBDOMAINGORGIAS_EMAILGORGIAS_API_KEY
Install in one click on Cloud

7-day free trial · No credit card

  • 7-day free trial
    No credit card required
  • GDPR & SOC 2 ready
    EU data residency, audit logs
  • Open-source on GitHub
    Source-available BSL-1.1
  • Works with ChatGPT, Claude, Gemini
    Any MCP-compatible client

No install? Use cloud.anythingmcp.com directly.

Sign in, install the Gorgias in one click, paste the credentials, mint an MCP API key — done. No Docker, no git clone, no local server to run.

Open Cloud

💡 Keine Installation? Nutze cloud.anythingmcp.com direkt. Einloggen, Connectors → Gorgias klicken, Zugangsdaten einfügen, MCP-API-Key erzeugen — fertig. Kein Docker, kein git clone, kein lokaler Server.

Gorgias + ChatGPT

Manage Gorgias (e-commerce helpdesk) tickets, messages, customers, integrations from any AI agent. 10 tools, basic-auth.

Voraussetzungen

Die vollständige Setup-Anleitung ist in den Connector eingebaut (im Store sichtbar, wenn du den Connector auswählst). Benötigte Umgebungsvariablen für diesen Connector:

GORGIAS_SUBDOMAIN, GORGIAS_EMAIL, GORGIAS_API_KEY

Schritt 1 — Zugangsdaten holen

This connector wraps the Gorgias REST API (per-subdomain).

Setup:

  1. Log into your Gorgias dashboard at https://YOUR_SUBDOMAIN.gorgias.comSettings → REST API.
  2. Click Add new API Key. The page shows your email (the account email) and a freshly-generated API key.
  3. Set GORGIAS_SUBDOMAIN (just the subdomain part, e.g. mystore), GORGIAS_EMAIL, GORGIAS_API_KEY.

Authentication: HTTP Basic with username = ${GORGIAS_EMAIL} and password = ${GORGIAS_API_KEY}. The adapter wires this via BASIC_AUTH.

Per-tenant baseUrl: Gorgias is hosted per-subdomain — https://${GORGIAS_SUBDOMAIN}.gorgias.com/api. baseUrl uses {{}} substitution at import time.

…(continued in the in-app connector instructions)

Schritt 2 — Adapter installieren

git clone https://github.com/HelpCode-ai/anythingmcp.git
cd anythingmcp && docker compose up -d

Schritt 3 — Connector in ChatGPT hinzufügen

ChatGPT unterstützt MCP-Server über die Connectors-Funktion (Plus-/Pro-/Team-/Enterprise-Pläne). Der kostenlose Tarif unterstützt keine eigenen Connectors.

  1. Öffne ChatGPT → Einstellungen → Connectors (oder klicke das 🔧-Icon im Composer → Manage connectors).
  2. Klicke "Add custom connector".
  3. Trage ein:
    • Name: Gorgias
    • MCP server URL: https://cloud.anythingmcp.com/mcp
    • Authentication: Bearer Token → MCP-API-Key einfügen (aus AnythingMCP → Profile → MCP API Keys → New Key)
  4. Klicke Connect zum Autorisieren.

Verfügbare Tools

ToolWhat it does
gorgias_list_ticketsList tickets
gorgias_get_ticketGet a single ticket by ID with its meta (does NOT include messages — use gorgias_list_ticket_messages)
gorgias_list_ticket_messagesList messages on a ticket (the conversation thread)
gorgias_create_ticketCreate a new ticket
gorgias_reply_to_ticketAdd a reply message to an existing ticket
gorgias_update_ticketUpdate a ticket's status, assignee, tags, custom fields
gorgias_list_customersList customers
gorgias_get_customerGet a single customer by ID with full profile and integration data (e
gorgias_create_customerCreate a customer record
gorgias_list_usersList agents in your Gorgias workspace (the people on your team — sender IDs for reply messages)

FAQ

Funktioniert der kostenlose ChatGPT-Tarif mit eigenen MCP-Connectors? Nein — Plus, Pro, Team oder Enterprise erforderlich.

Nächste Schritte

Ready to ship

Your Gorgias agent is one click away.

Install the connector, paste the key, prompt ChatGPT. Free for 7 days, no credit card.