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Summary
Drive Crisp (live chat + helpdesk) from any AI agent: conversations, messages, people, tickets. 11 tools, plugin-token Basic auth + tier header.
Try asking
Example prompts for Crisp
Click any prompt to copy it. Paste into Claude, ChatGPT, Cursor, Gemini, Copilot or OpenClaw to run it against this connector.
Claude is AI and can make mistakes. Please double-check responses.
💡 No install? Use cloud.anythingmcp.com directly. Sign in, click Connectors → Crisp, paste your credentials, mint an MCP API key — done. No Docker, no
git clone, no local server.
Crisp + ChatGPT
Drive Crisp (live chat + helpdesk) from any AI agent: conversations, messages, people, tickets. 11 tools, plugin-token Basic auth + tier header.
Prerequisites
See the full setup instructions baked into the connector (visible in the in-app store when you select the connector). The required environment variables for this connector are:
CRISP_PLUGIN_IDENTIFIER, CRISP_PLUGIN_KEY, CRISP_WEBSITE_ID
Step 1 — Get credentials
Setup:
- Sign in to Crisp → Marketplace → Create a Plugin (the modern way for API access; the legacy User token approach is deprecated).
- Pick scopes: at minimum
website:conversation:read,website:conversation:write,website:people:read. - After creating + reviewing, you get
plugin_id,plugin_identifier,plugin_key(the credentials). - Install the plugin on your website (give it a website_id to act on).
- Set:
CRISP_PLUGIN_IDENTIFIER= the identifierCRISP_PLUGIN_KEY= the keyCRISP_WEBSITE_ID= the website ID to operate on
…(continued in the in-app connector instructions)
Step 2 — Install the adapter
curl -fsSL https://raw.githubusercontent.com/HelpCode-ai/anythingmcp/main/docker-compose.quickstart.yml -o docker-compose.yml
printf 'JWT_SECRET=%s\nENCRYPTION_KEY=%s\n' "$(openssl rand -hex 32)" "$(openssl rand -hex 32)" > .env
docker compose up -d
Step 3 — Add the connector in ChatGPT
Your server URL: in AnythingMCP, open MCP Servers → the server this connector is on, and copy its URL (
https://cloud.anythingmcp.com/mcp/…). Use it wherever this guide showsYOUR_SERVER_ID.
ChatGPT connects to MCP servers as custom apps in developer mode, available on paid plans (not on Free). On Business and Enterprise workspaces an admin may have to allow it first.
- In ChatGPT, open Settings → Security and login and turn on Developer mode.
- Go to chatgpt.com/plugins and click +.
- Enter a name and a short description, e.g. Name:
Crisp. - Under Connection, enter the MCP server URL
https://cloud.anythingmcp.com/mcp/YOUR_SERVER_IDand create the connection. - When ChatGPT asks, sign in to AnythingMCP (OAuth) and allow access.
Available tools
| Tool | What it does |
|---|---|
crisp_get_website | Get website info (name, domain, logo) |
crisp_list_conversations | List conversations with filters |
crisp_get_conversation | Fetch a conversation by session_id with metadata + state |
crisp_list_messages | List messages in a conversation |
crisp_send_message | Send a message in a conversation as the operator |
crisp_update_conversation_state | Change conversation state: pending, unresolved, resolved |
crisp_assign_conversation_routing | Assign a conversation to an operator |
crisp_list_people_profiles | List people (contact profiles) across the website |
crisp_get_people_profile | Fetch a people profile by people_id (UUID) or email/phone (URL-encoded) |
crisp_update_people_profile | Update a people profile (segments, attributes, notes) |
crisp_list_operators | List operators (agents) on the website |
FAQ
Does the free ChatGPT plan work with custom MCP connectors? No. Custom MCP connections need developer mode, which is only on paid plans.
Next steps
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