Connector guide2-minute read11 MCP toolsEN · DE · IT

How to Connect Crisp to ChatGPT — via MCP

Drive Crisp (live chat + helpdesk) from any AI agent: conversations, messages, people, tickets. 11 tools, plugin-token Basic auth + tier header.

HCBy HelpCode teamUpdated 2 min read Open source on GitHub

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MCP connector

Crisp

Drive Crisp (live chat + helpdesk) from any AI agent: conversations, messages, people, tickets. 11 tools, plugin-token Basic auth + tier header.

Tools

11

Region

INTL

Category

Customer Support

Authentication

Basic Auth

Required env vars

CRISP_PLUGIN_IDENTIFIERCRISP_PLUGIN_KEYCRISP_WEBSITE_ID
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  • GDPR & SOC 2 ready
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  • Open-source on GitHub
    Open source AGPL-3.0
  • Works with ChatGPT, Claude, Gemini
    Any MCP-compatible client

Skip the install. Get this working in under 2 minutes.

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Summary

Drive Crisp (live chat + helpdesk) from any AI agent: conversations, messages, people, tickets. 11 tools, plugin-token Basic auth + tier header.

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Example prompts for Crisp

Click any prompt to copy it. Paste into Claude, ChatGPT, Cursor, Gemini, Copilot or OpenClaw to run it against this connector.

Crisp · live via MCP
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Opus 4.7

Claude is AI and can make mistakes. Please double-check responses.

💡 No install? Use cloud.anythingmcp.com directly. Sign in, click Connectors → Crisp, paste your credentials, mint an MCP API key — done. No Docker, no git clone, no local server.

Crisp + ChatGPT

Drive Crisp (live chat + helpdesk) from any AI agent: conversations, messages, people, tickets. 11 tools, plugin-token Basic auth + tier header.

Prerequisites

See the full setup instructions baked into the connector (visible in the in-app store when you select the connector). The required environment variables for this connector are:

CRISP_PLUGIN_IDENTIFIER, CRISP_PLUGIN_KEY, CRISP_WEBSITE_ID

Step 1 — Get credentials

crisp.chat/api/v1/).

Setup:

  1. Sign in to Crisp → Marketplace → Create a Plugin (the modern way for API access; the legacy User token approach is deprecated).
  2. Pick scopes: at minimum website:conversation:read, website:conversation:write, website:people:read.
  3. After creating + reviewing, you get plugin_id, plugin_identifier, plugin_key (the credentials).
  4. Install the plugin on your website (give it a website_id to act on).
  5. Set:
    • CRISP_PLUGIN_IDENTIFIER = the identifier
    • CRISP_PLUGIN_KEY = the key
    • CRISP_WEBSITE_ID = the website ID to operate on

…(continued in the in-app connector instructions)

Step 2 — Install the adapter

git clone https://github.com/HelpCode-ai/anythingmcp.git
cd anythingmcp && docker compose up -d

Step 3 — Add the connector in ChatGPT

ChatGPT supports MCP servers via the Connectors feature (Plus / Pro / Team / Enterprise plans). The free tier does not support custom connectors.

  1. Open ChatGPT → Settings → Connectors (or click the 🔧 icon in the composer → Manage connectors).
  2. Click "Add custom connector".
  3. Fill in:
    • Name: Crisp
    • MCP server URL: https://cloud.anythingmcp.com/mcp
    • Authentication: Bearer token → paste your MCP API key (from AnythingMCP → Profile → MCP API Keys → New Key)
  4. Click Connect to authorize.

Available tools

ToolWhat it does
crisp_get_websiteGet website info (name, domain, logo)
crisp_list_conversationsList conversations with filters
crisp_get_conversationFetch a conversation by session_id with metadata + state
crisp_list_messagesList messages in a conversation
crisp_send_messageSend a message in a conversation as the operator
crisp_update_conversation_stateChange conversation state: pending, unresolved, resolved
crisp_assign_conversation_routingAssign a conversation to an operator
crisp_list_people_profilesList people (contact profiles) across the website
crisp_get_people_profileFetch a people profile by people_id (UUID) or email/phone (URL-encoded)
crisp_update_people_profileUpdate a people profile (segments, attributes, notes)
crisp_list_operatorsList operators (agents) on the website

FAQ

Does ChatGPT free tier work with custom MCP connectors? No — Plus, Pro, Team or Enterprise required.

Next steps

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