Connector guide3-minute read11 MCP tools7 languages

How to Connect Crisp to Meta Muse — via MCP

Drive Crisp (live chat + helpdesk) from any AI agent: conversations, messages, people, tickets. 11 tools, plugin-token Basic auth + tier header.

HCBy HelpCode teamUpdated 3 min read Open-source on GitHub

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Crisp

Crisp

Drive Crisp (live chat + helpdesk) from any AI agent: conversations, messages, people, tickets. 11 tools, plugin-token Basic auth + tier header.

tools

11

Region

INTL

Category

Customer Support

Authentication

Basic Auth

Required env vars

CRISP_PLUGIN_IDENTIFIERCRISP_PLUGIN_KEYCRISP_WEBSITE_ID
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  • 7-day free trial
    No credit card required
  • GDPR & SOC 2 ready
    EU data residency, audit logs
  • Open-source on GitHub
    Open source · AGPL-3.0
  • Works with ChatGPT, Claude, Gemini
    Any MCP-compatible client

Skip the install. Get this working in under 2 minutes.

Start a free trial on cloud.anythingmcp.com, add the Crisp in one click, then point your AI client (Claude, ChatGPT, Copilot or Cursor) at the generated MCP endpoint. No Docker, no git clone, zero engineering experience required.

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Summary

Drive Crisp (live chat + helpdesk) from any AI agent: conversations, messages, people, tickets. 11 tools, plugin-token Basic auth + tier header.

Try asking

Example prompts for Crisp

Click any prompt to copy it. Paste into Claude, ChatGPT, Cursor, Gemini, Copilot or OpenClaw to run it against this connector.

Crisp · live via MCP
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Opus 4.7

Claude is AI and can make mistakes. Please double-check responses.

💡 No install? Use cloud.anythingmcp.com directly. Sign in, click Connectors → Crisp, paste your credentials, mint an MCP API key — done. No Docker, no git clone, no local server.

Crisp + Meta Muse

Drive Crisp (live chat + helpdesk) from any AI agent: conversations, messages, people, tickets. 11 tools, plugin-token Basic auth + tier header.

Prerequisites

See the full setup instructions baked into the connector (visible in the in-app store when you select the connector). The required environment variables for this connector are:

CRISP_PLUGIN_IDENTIFIER, CRISP_PLUGIN_KEY, CRISP_WEBSITE_ID

Step 1 — Get credentials

Setup:

  1. Sign in to Crisp → Marketplace → Create a Plugin (the modern way for API access; the legacy User token approach is deprecated).
  2. Pick scopes: at minimum website:conversation:read, website:conversation:write, website:people:read.
  3. After creating + reviewing, you get plugin_id, plugin_identifier, plugin_key (the credentials).
  4. Install the plugin on your website (give it a website_id to act on).
  5. Set:
    • CRISP_PLUGIN_IDENTIFIER = the identifier
    • CRISP_PLUGIN_KEY = the key
    • CRISP_WEBSITE_ID = the website ID to operate on

…(continued in the in-app connector instructions)

Step 2 — Install the adapter

curl -fsSL https://raw.githubusercontent.com/HelpCode-ai/anythingmcp/main/docker-compose.quickstart.yml -o docker-compose.yml
printf 'JWT_SECRET=%s\nENCRYPTION_KEY=%s\n' "$(openssl rand -hex 32)" "$(openssl rand -hex 32)" > .env
docker compose up -d

Step 3 — Add the connector in Muse

Your server URL: in AnythingMCP, open MCP Servers → the server this connector is on, and copy its URL (https://cloud.anythingmcp.com/mcp/…). Use it wherever this guide shows YOUR_SERVER_ID.

Muse adds remote MCP servers as custom connectors and signs in to them with OAuth.

  1. In Muse, open Settings → Connectors and choose Add custom connector.
  2. Paste the MCP server URL https://cloud.anythingmcp.com/mcp/YOUR_SERVER_ID.
  3. Muse opens the AnythingMCP sign-in page: sign in and approve access.
  4. In a chat, ask Muse for something that needs the Crisp tools.

You can also set it up from a chat, on the web, in the iOS and Android apps or in WhatsApp. Send Muse this message:

Create a Custom Connector for a new remote MCP server, then connect to it:
Name: AnythingMCP
Transport: remote streamable HTTP
URL: https://cloud.anythingmcp.com/mcp/YOUR_SERVER_ID
Auth: OAuth

Self-hosting? Use your instance's public HTTPS address instead of https://cloud.anythingmcp.com. Muse connects from Meta's cloud, so localhost does not work.

Available tools

ToolWhat it does
crisp_get_websiteGet website info (name, domain, logo)
crisp_list_conversationsList conversations with filters
crisp_get_conversationFetch a conversation by session_id with metadata + state
crisp_list_messagesList messages in a conversation
crisp_send_messageSend a message in a conversation as the operator
crisp_update_conversation_stateChange conversation state: pending, unresolved, resolved
crisp_assign_conversation_routingAssign a conversation to an operator
crisp_list_people_profilesList people (contact profiles) across the website
crisp_get_people_profileFetch a people profile by people_id (UUID) or email/phone (URL-encoded)
crisp_update_people_profileUpdate a people profile (segments, attributes, notes)
crisp_list_operatorsList operators (agents) on the website

FAQ

Where is Muse available? Meta currently offers Muse in the US and Canada, on the web, in the iOS and Android apps and in WhatsApp.

Does Meta review this connector? No. Meta doesn't review custom connectors. Muse sees only the tools you switched on for this MCP server in AnythingMCP, and you can disconnect it anytime under Settings → Connectors.

Next steps

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