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How to Connect DoubleTick to Gemini — via MCP

DoubleTick WhatsApp Business inbox: connected WhatsApp numbers, chats and message history, customers with tags and custom fields, templates, broadcast groups, team, notes, quick replies and wallet balance, plus sending text, media and template messages.

HCBy HelpCode teamUpdated 5 min read Open-source on GitHub

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DoubleTick

DoubleTick

DoubleTick WhatsApp Business inbox: connected WhatsApp numbers, chats and message history, customers with tags and custom fields, templates, broadcast groups, team, notes, quick replies and wallet balance, plus sending text, media and template messages.

tools

25

Region

IN

Category

Messaging

Authentication

API Key

Required env vars

DOUBLETICK_API_KEY
Install in one click on Cloud

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  • GDPR & SOC 2 ready
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  • Open-source on GitHub
    Open source · AGPL-3.0
  • Works with ChatGPT, Claude, Gemini
    Any MCP-compatible client

Skip the install. Get this working in under 2 minutes.

Start a free trial on cloud.anythingmcp.com, add the DoubleTick in one click, then point your AI client (Claude, ChatGPT, Copilot or Cursor) at the generated MCP endpoint. No Docker, no git clone, zero engineering experience required.

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Summary

DoubleTick WhatsApp Business inbox: connected WhatsApp numbers, chats and message history, customers with tags and custom fields, templates, broadcast groups, team, notes, quick replies and wallet balance, plus sending text, media and template messages.

Try asking

Example prompts for DoubleTick

Click any prompt to copy it. Paste into Claude, ChatGPT, Cursor, Gemini, Copilot or OpenClaw to run it against this connector.

DoubleTick · live via MCP
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Claude is AI and can make mistakes. Please double-check responses.

💡 No install? Use cloud.anythingmcp.com directly. Sign in, click Connectors → DoubleTick, paste your credentials, mint an MCP API key — done. No Docker, no git clone, no local server.

DoubleTick + Gemini

DoubleTick WhatsApp Business inbox: connected WhatsApp numbers, chats and message history, customers with tags and custom fields, templates, broadcast groups, team, notes, quick replies and wallet balance, plus sending text, media and template messages.

Prerequisites

See the full setup instructions baked into the connector (visible in the in-app store when you select the connector). The required environment variables for this connector are:

DOUBLETICK_API_KEY

Step 1 — Get credentials

  1. In the DoubleTick web app (web.doubletick.io), open Settings → Developer Documentation and click Create new key.
  2. Paste the key into DOUBLETICK_API_KEY. It goes into the Authorization header as is, without Bearer.
  3. Call doubletick_list_channels first. It lists the WhatsApp business numbers (wabaNumber) the key can use, and almost every other tool needs one of them.

The key acts as the user who created it. It sees the WhatsApp numbers, chats and templates assigned to that user. If doubletick_list_channels returns an empty list, no number is assigned to that user: have an admin assign one, or create the key with an account that has the numbers.

WhatsApp rules: free-form text, image and document messages only go out within 24 hours of the customer's last message. Check with doubletick_get_chat_window_status; outside the window, send an approved template with doubletick_send_template_message. Sending costs WhatsApp conversation fees from the DoubleTick wallet (doubletick_get_wallet_balance). Phone numbers always carry the country code, for example 919876543210.

Errors and limits: DoubleTick answers 422 when nothing is found, not only for bad input, for example when no template matches the numbers asked for. Limits are per organisation: 300 chat-message calls per minute, 180 customer-detail calls per minute, 60 note calls per minute and one message-status call per second.

Step 2 — Install the adapter

curl -fsSL https://raw.githubusercontent.com/HelpCode-ai/anythingmcp/main/docker-compose.quickstart.yml -o docker-compose.yml
printf 'JWT_SECRET=%s\nENCRYPTION_KEY=%s\n' "$(openssl rand -hex 32)" "$(openssl rand -hex 32)" > .env
docker compose up -d

Step 3 — Add the connector in Gemini

Your server URL: in AnythingMCP, open MCP Servers → the server this connector is on, and copy its URL (https://cloud.anythingmcp.com/mcp/…). Use it wherever this guide shows YOUR_SERVER_ID.

Gemini CLI reads MCP servers from ~/.gemini/settings.json (on Windows %USERPROFILE%\.gemini\settings.json). Add:

{
  "mcpServers": {
    "anythingmcp": {
      "httpUrl": "https://cloud.anythingmcp.com/mcp/YOUR_SERVER_ID",
      "headers": { "X-API-Key": "YOUR_MCP_API_KEY" }
    }
  }
}
  1. Create an MCP API key in AnythingMCP under MCP Servers → your server → API keys, and paste it in place of YOUR_MCP_API_KEY.
  2. Save the file and restart gemini.
  3. Run /mcp inside Gemini CLI (or gemini mcp list in your shell) — anythingmcp should show as connected.
  4. Start prompting — Gemini CLI can now call the DoubleTick tools.

Available tools

ToolWhat it does
doubletick_list_channelsList the WhatsApp business numbers (WABA channels) assigned to the key's user, with number, display name and profile
doubletick_list_chatsList inbox chats, most recent first, with customer, last message, status, tags and assigned agent
doubletick_get_chat_messagesGet the messages exchanged between one of your WhatsApp numbers and a customer, optionally between two dates
doubletick_get_chat_window_statusCheck whether the 24-hour WhatsApp customer service window with a customer is open, which decides if a free-form message can be sent or a…
doubletick_get_customerGet a customer by phone number or customer id (one of the two is needed): name, assigned agent, opt-in, custom fields and, when a WhatsApp…
doubletick_list_templatesList WhatsApp message templates with name, language, category, components (header, body with placeholders, footer, buttons) and approval…
doubletick_list_broadcast_groupsList broadcast groups (contact lists for template broadcasts) with id, name, member count and creation date
doubletick_list_teamList the team members of the organisation with name, phone number, role and reporting managers
doubletick_get_team_memberGet one team member by phone number: role, reporting managers, channel access and organisation details
doubletick_get_wallet_balanceGet the organisation's DoubleTick wallet balance, from which WhatsApp conversation fees are paid
doubletick_get_message_statusGet the delivery status of a sent message (sent, delivered, read, failed) from the messageId returned by a send tool
doubletick_list_notesList internal notes on a customer chat (from + to) or a WhatsApp group chat (group_id), newest first, with author and mentions
doubletick_list_quick_repliesList the saved quick replies (canned answers) with shortcut and text
doubletick_list_webhooksList the webhooks registered for the organisation with name, URL, subscribed events and creator
doubletick_send_text_messageSend a free-form WhatsApp text message to a customer or a WhatsApp group
doubletick_send_image_messageSend an image by public URL, with an optional caption, to a customer or a WhatsApp group
doubletick_send_document_messageSend a document (PDF, spreadsheet...) by public URL with an optional file name and caption, e.g. an invoice or a quote
doubletick_send_template_messageSend an approved WhatsApp template to a customer, also outside the 24-hour window
doubletick_send_broadcastSend an approved template to every member of a broadcast group
doubletick_update_customer_tagsAdd tags and set custom fields on a customer, and optionally its name, opt-in and assigned agent
doubletick_remove_customer_tagsRemove tags and custom field values from a customer
doubletick_assign_chatAssign a customer chat (customer_phone_number) or a WhatsApp group chat (group_id) to a team member
doubletick_create_noteAdd an internal note to a customer chat (from + to) or a WhatsApp group chat (group_id)
doubletick_create_broadcast_groupCreate a broadcast group with an optional first list of members
doubletick_add_broadcast_group_membersAdd members to an existing broadcast group by group id

FAQ

Where does Gemini CLI look for MCP servers? In ~/.gemini/settings.json for your user, or in .gemini/settings.json inside a project. gemini mcp list shows each server and whether it connects.

Next steps

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