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Summary
Manage Freshchat (live chat + messaging: users, conversations, messages, channels, agents) from any AI agent. 9 tools, Bearer token.
Try asking
Example prompts for Freshchat
Click any prompt to copy it. Paste into Claude, ChatGPT, Cursor, Gemini, Copilot or OpenClaw to run it against this connector.
Claude is AI and can make mistakes. Please double-check responses.
💡 No install? Use cloud.anythingmcp.com directly. Sign in, click Connectors → Freshchat, paste your credentials, mint an MCP API key — done. No Docker, no
git clone, no local server.
Freshchat + Meta Muse
Manage Freshchat (live chat + messaging: users, conversations, messages, channels, agents) from any AI agent. 9 tools, Bearer token.
Prerequisites
See the full setup instructions baked into the connector (visible in the in-app store when you select the connector). The required environment variables for this connector are:
FRESHCHAT_API_TOKEN
Step 1 — Get credentials
This connector wraps the Freshchat API v2 (per-region — api.freshchat.com/v2).
Setup:
- Log into your Freshchat portal → ⚙️ → Account Settings → API Tokens → Generate Token.
- Note your region — Freshchat hosts data per region:
api.freshchat.com(US),api.eu.freshchat.com(EU),api.au.freshchat.com(AU),api.in.freshchat.com(IN). Change baseUrl to match. - Set
FRESHCHAT_API_TOKEN.
Authentication: Authorization: Bearer ${FRESHCHAT_API_TOKEN}.
Conversation model: User → Conversation → Messages[]. A conversation is associated with at most one user; messages carry actor + actor_type (user, agent, system).
…(continued in the in-app connector instructions)
Step 2 — Install the adapter
curl -fsSL https://raw.githubusercontent.com/HelpCode-ai/anythingmcp/main/docker-compose.quickstart.yml -o docker-compose.yml
printf 'JWT_SECRET=%s\nENCRYPTION_KEY=%s\n' "$(openssl rand -hex 32)" "$(openssl rand -hex 32)" > .env
docker compose up -d
Step 3 — Add the connector in Muse
Your server URL: in AnythingMCP, open MCP Servers → the server this connector is on, and copy its URL (
https://cloud.anythingmcp.com/mcp/…). Use it wherever this guide showsYOUR_SERVER_ID.
Muse adds remote MCP servers as custom connectors and signs in to them with OAuth.
- In Muse, open Settings → Connectors and choose Add custom connector.
- Paste the MCP server URL
https://cloud.anythingmcp.com/mcp/YOUR_SERVER_ID. - Muse opens the AnythingMCP sign-in page: sign in and approve access.
- In a chat, ask Muse for something that needs the
Freshchattools.
You can also set it up from a chat, on the web, in the iOS and Android apps or in WhatsApp. Send Muse this message:
Create a Custom Connector for a new remote MCP server, then connect to it:
Name: AnythingMCP
Transport: remote streamable HTTP
URL: https://cloud.anythingmcp.com/mcp/YOUR_SERVER_ID
Auth: OAuth
Self-hosting? Use your instance's public HTTPS address instead of https://cloud.anythingmcp.com. Muse connects from Meta's cloud, so localhost does not work.
Available tools
| Tool | What it does |
|---|---|
freshchat_list_users | List users (end-customers) |
freshchat_get_user | Get one user by ID with profile + properties + tags |
freshchat_create_user | Create an end-user |
freshchat_list_conversations | List conversations of a user |
freshchat_get_conversation | Get one conversation with status + assigned agent + recent messages |
freshchat_send_message | Post a message into a conversation |
freshchat_update_conversation | Update a conversation's status, assigned agent, group, or tags |
freshchat_list_agents | List agents (staff) |
freshchat_list_channels | List channels (topics) — the conversation routing targets |
FAQ
Where is Muse available? Meta currently offers Muse in the US and Canada, on the web, in the iOS and Android apps and in WhatsApp.
Does Meta review this connector? No. Meta doesn't review custom connectors. Muse sees only the tools you switched on for this MCP server in AnythingMCP, and you can disconnect it anytime under Settings → Connectors.
Next steps
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