How to Connect Packlink PRO to Microsoft Copilot via MCP

💡 No install? Use cloud.anythingmcp.com directly. Sign in, click Connectors → Packlink PRO, paste your credentials, mint an MCP API key and you're done. No Docker, no git clone, no local server.

Packlink PRO + Microsoft Copilot

Packlink PRO multi-carrier shipping: quote parcels across carriers, look up services and drop-off points, read sender addresses and parcel presets, create shipment drafts, and read shipments, labels and tracking with the Packlink PRO API key.

Prerequisites

See the full setup instructions baked into the connector (visible in the in-app store when you select the connector). The required environment variables for this connector are:

PACKLINK_API_KEY

Step 1 — Get credentials

Setting up takes about 2 minutes. You need a Packlink PRO business account.

1. Sign in at https://pro.packlink.com, open Settings (top right) and choose Packlink PRO API key in the left menu.
2. Click Generate API key, or copy the existing one, and paste it into PACKLINK_API_KEY. The key stays valid until it is regenerated, and the shop plugins of the same account can share it.
3. Install the connector and run packlink_get_account to check the key.

The connector uses the Packlink API that Packlink's own shop plugins (WooCommerce, PrestaShop, Magento, Shopware) use. Packlink PRO is available in Spain, Germany, France, Italy, Austria, the Netherlands, Belgium, Portugal, the United Kingdom, Ireland and other countries.

Quoting a parcel: the AI reads your sender addresses (warehouses) and saved parcel sizes, then searches the services of every carrier for one parcel from the sender's postal code to the recipient's, with its weight and size. It compares the total price including tax, the transit time and the first estimated delivery date. If no service comes back, it checks the postal codes. For services with drop-off it lists the ten closest parcel shops or lockers.

Preparing a shipment: packlink_create_draft_shipment creates a draft with sender, recipient, parcels, contents and, ideally, the chosen service, and returns the shipment reference. The draft is neither paid nor booked: you complete and pay it in Packlink PRO under Shipments, which also asks for customs data for shipments leaving the EU customs union.

After payment: the AI reads the shipment state, the carrier tracking numbers and costs, the PDF label links (from state READY_TO_PRINT on) and the carrier's tracking events.

Confirm before writes: the only write is the draft, which costs nothing until you pay it in Packlink PRO; the AI still shows the addresses, parcels and service before it creates one.

Formats: weights are kilograms, dimensions whole centimetres, and prices are in the account currency (usually EUR or GBP), with total_price including tax. Country codes are two-letter ISO codes. Quotes are a snapshot: the price charged is the one Packlink PRO shows at payment.

Common errors: 401 or 403 means the API key is wrong or was regenerated; 400 and 422 return messages with the fields Packlink rejected, for example a postal code that does not match the country; 404 means an unknown shipment reference or service id.

The connector does not list all shipments or carriers: it reads shipments by reference, so keep the reference of the draft or copy it from Packlink PRO. Paying, cancelling and booking pickups stay in Packlink PRO.

Step 2 — Install the adapter

curl -fsSL https://raw.githubusercontent.com/HelpCode-ai/anythingmcp/main/docker-compose.quickstart.yml -o docker-compose.yml
printf 'JWT_SECRET=%s\nENCRYPTION_KEY=%s\n' "$(openssl rand -hex 32)" "$(openssl rand -hex 32)" > .env
docker compose up -d

Step 3 — Add the connector in Microsoft Copilot

Your server URL: in AnythingMCP, open MCP Servers → the server this connector is on, and copy its URL (https://cloud.anythingmcp.com/mcp/…). Use it wherever this guide shows YOUR_SERVER_ID.

Microsoft Copilot uses MCP servers through agents built in Copilot Studio: you add AnythingMCP to an agent as a tool, then publish the agent to Microsoft 365 Copilot and Teams. Copilot Studio connects from Microsoft's cloud over Streamable HTTP, which AnythingMCP supports.

1. In Copilot Studio, open your agent (or create one), go to Tools and choose Add a tool → New tool → Model Context Protocol.
2. Enter a Server name (for example AnythingMCP), a Server description that says what the connector does, and the Server URL https://cloud.anythingmcp.com/mcp/YOUR_SERVER_ID. Copilot Studio uses the description to decide when to call the server.
3. Under authentication, choose API key, set Type to Header and the header name to X-API-Key, then select Create.
4. In Add tool, choose Create a new connection, paste an MCP API key from AnythingMCP (MCP Servers → your server → API keys) and select Add to agent.
5. Try it in the agent's Test pane: ask for something that needs the Packlink PRO tools.
6. Select Publish, then Channels → Microsoft 365 and Microsoft Teams, keep Make agent available in Microsoft Copilot selected and choose Add channel. See agent in Teams installs it for you; in Microsoft 365 Copilot, type @ and pick the agent.

Prefer per-user sign-in? Choose OAuth 2.0 → Dynamic discovery instead of an API key: each user then signs in to AnythingMCP the first time the agent calls it.

Self-hosting? Use your instance's public HTTPS address instead of https://cloud.anythingmcp.com. Copilot Studio connects from Microsoft's cloud, so localhost does not work.

Available tools

Example prompts

• "What does it cost to send a 3 kg parcel of 40 x 30 x 20 cm from my default warehouse to 75001 Paris? Show the five cheapest services."
• "Which drop-off points near postal code 28013 can I use for the cheapest service?"
• "Create a shipment draft for this order with the fastest service and give me the reference."
• "Where is shipment ES2026PRO0001234567 now?"
• "Get the label of shipment ES2026PRO0001234567."

FAQ

Which Copilot is this for? Microsoft 365 Copilot at work, through agents built in Copilot Studio. The Microsoft Copilot app for personal accounts has no option to add your own MCP server.

What do I need? A work account with access to Copilot Studio (a license or a trial) to build the agent. People who use it in Microsoft 365 Copilot or Teams need access to the agent: share it with them, or ask an admin to publish it to the organization. If your organization applies data policies to Power Platform connectors, they cover MCP servers too.

The agent doesn't call the tools. Check that the header name is exactly X-API-Key and that the key belongs to the same MCP server as the URL, and make the server description specific: Copilot Studio uses it to decide when to call the server. Publish the agent again after each change; in an open chat, type "start over" to get the new version.

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