Connector guide2-minute read12 MCP toolsEN · DE · IT

How to Connect Tidio to Claude — via MCP

Manage Tidio (live chat + AI chatbot) contacts, conversations, messages, tags via GraphQL from any AI agent. 7 tools, X-Tidio-Openapi-Token auth.

HCBy HelpCode teamUpdated 2 min read Open source on GitHub

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MCP connector

Tidio

Manage Tidio (live chat + AI chatbot) contacts, conversations, messages, tags via GraphQL from any AI agent. 7 tools, X-Tidio-Openapi-Token auth.

Tools

12

Region

INTL

Category

Customer Support

Authentication

API Key

Required env vars

TIDIO_API_TOKEN
Install in one click on Cloud

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  • GDPR & SOC 2 ready
    EU data residency, audit logs
  • Open-source on GitHub
    Open source AGPL-3.0
  • Works with ChatGPT, Claude, Gemini
    Any MCP-compatible client

Skip the install. Get this working in under 2 minutes.

Start a free trial on cloud.anythingmcp.com, add the Tidio in one click, then point your AI client (Claude, ChatGPT, Copilot or Cursor) at the generated MCP endpoint. No Docker, no git clone, zero engineering experience required.

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Summary

Manage Tidio (live chat + AI chatbot) contacts, conversations, messages, tags via GraphQL from any AI agent. 7 tools, X-Tidio-Openapi-Token auth.

Try asking

Example prompts for Tidio

Click any prompt to copy it. Paste into Claude, ChatGPT, Cursor, Gemini, Copilot or OpenClaw to run it against this connector.

Tidio · live via MCP
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Opus 4.7

Claude is AI and can make mistakes. Please double-check responses.

💡 No install? Use cloud.anythingmcp.com directly. Sign in, click Connectors → Tidio, paste your credentials, mint an MCP API key — done. No Docker, no git clone, no local server.

Tidio + Claude

Manage Tidio (live chat + AI chatbot) contacts, conversations, messages, tags via GraphQL from any AI agent. 7 tools, X-Tidio-Openapi-Token auth.

Prerequisites

See the full setup instructions baked into the connector (visible in the in-app store when you select the connector). The required environment variables for this connector are:

TIDIO_API_TOKEN

Step 1 — Get credentials

This connector wraps the Tidio Public API (api.tidio.co/v1/graphql).

Setup:

  1. Log into https://www.tidio.comSettings → Public API (Tidio+ plan only).
  2. Generate an API token. Set TIDIO_API_TOKEN.

Authentication: custom header X-Tidio-Openapi-Token: ${TIDIO_API_TOKEN} on every request.

GraphQL-only: Tidio's Public API is GraphQL — the adapter exposes a few common queries/mutations as wrappers; for ad-hoc queries use the auto-injected tidio_graphql_query / tidio_graphql_mutation / tidio_graphql_schema builtins.

Visitor vs Contact: Tidio tracks anonymous visitors (no email) and contacts (have email/identifier). Bind a visitor to a contact via identify.

…(continued in the in-app connector instructions)

Step 2 — Install the adapter

git clone https://github.com/HelpCode-ai/anythingmcp.git
cd anythingmcp && docker compose up -d

Step 3 — Add the connector in Claude

Recommended path — works on claude.ai web without editing any config file.

  1. Open claude.ai/customize/connectors.
  2. Click "Add custom connector".
  3. Fill in:
    • Name: Tidio
    • URL: https://cloud.anythingmcp.com/mcp
    • Authentication: Bearer token → paste your MCP API key (from AnythingMCP → Profile → MCP API Keys → New Key)
  4. Click Connect to authorize.

All tools below appear in your chat — start typing prompts.

Available tools

ToolWhat it does
tidio_get_projectGet info about the connected Tidio project (id, name, plan)
tidio_list_contactsList contacts
tidio_get_contact_by_emailLook up a contact by email
tidio_update_contactUpdate / upsert a contact by email
tidio_list_conversationsList recent conversations
tidio_get_conversationGet a single conversation with messages
tidio_send_messageSend a message to a conversation as an operator

FAQ

Does it work with Claude Code as well as Claude Desktop? Yes — point both at https://cloud.anythingmcp.com/mcp.

Next steps

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