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Summary
Manage Tidio (live chat + AI chatbot) contacts, conversations, messages, tags via GraphQL from any AI agent. 7 tools, X-Tidio-Openapi-Token auth.
Try asking
Example prompts for Tidio
Click any prompt to copy it. Paste into Claude, ChatGPT, Cursor, Gemini, Copilot or OpenClaw to run it against this connector.
Claude is AI and can make mistakes. Please double-check responses.
💡 No install? Use cloud.anythingmcp.com directly. Sign in, click Connectors → Tidio, paste your credentials, mint an MCP API key — done. No Docker, no
git clone, no local server.
Tidio + Claude
Manage Tidio (live chat + AI chatbot) contacts, conversations, messages, tags via GraphQL from any AI agent. 7 tools, X-Tidio-Openapi-Token auth.
Prerequisites
See the full setup instructions baked into the connector (visible in the in-app store when you select the connector). The required environment variables for this connector are:
TIDIO_API_TOKEN
Step 1 — Get credentials
This connector wraps the Tidio Public API (api.tidio.co/v1/graphql).
Setup:
- Log into https://www.tidio.com → Settings → Public API (Tidio+ plan only).
- Generate an API token. Set
TIDIO_API_TOKEN.
Authentication: custom header X-Tidio-Openapi-Token: ${TIDIO_API_TOKEN} on every request.
GraphQL-only: Tidio's Public API is GraphQL — the adapter exposes a few common queries/mutations as wrappers; for ad-hoc queries use the auto-injected tidio_graphql_query / tidio_graphql_mutation / tidio_graphql_schema builtins.
Visitor vs Contact: Tidio tracks anonymous visitors (no email) and contacts (have email/identifier). Bind a visitor to a contact via identify.
…(continued in the in-app connector instructions)
Step 2 — Install the adapter
git clone https://github.com/HelpCode-ai/anythingmcp.git
cd anythingmcp && docker compose up -d
Step 3 — Add the connector in Claude
Recommended path — works on claude.ai web without editing any config file.
- Open claude.ai/customize/connectors.
- Click "Add custom connector".
- Fill in:
- Name:
Tidio - URL:
https://cloud.anythingmcp.com/mcp - Authentication: Bearer token → paste your MCP API key (from AnythingMCP → Profile → MCP API Keys → New Key)
- Name:
- Click Connect to authorize.
All tools below appear in your chat — start typing prompts.
Available tools
| Tool | What it does |
|---|---|
tidio_get_project | Get info about the connected Tidio project (id, name, plan) |
tidio_list_contacts | List contacts |
tidio_get_contact_by_email | Look up a contact by email |
tidio_update_contact | Update / upsert a contact by email |
tidio_list_conversations | List recent conversations |
tidio_get_conversation | Get a single conversation with messages |
tidio_send_message | Send a message to a conversation as an operator |
FAQ
Does it work with Claude Code as well as Claude Desktop? Yes — point both at https://cloud.anythingmcp.com/mcp.
Next steps
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