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Come collegare Crisp a ChatGPT — via MCP

Drive Crisp (live chat + helpdesk) from any AI agent: conversations, messages, people, tickets. 11 tools, plugin-token Basic auth + tier header.

HCBy HelpCode teamUpdated 2 min read Open source on GitHub

No credit card · 7-day trial · Self-host alternative available

MCP connector

Crisp

Drive Crisp (live chat + helpdesk) from any AI agent: conversations, messages, people, tickets. 11 tools, plugin-token Basic auth + tier header.

Tools

11

Region

INTL

Category

support

Authentication

Required env vars

CRISP_PLUGIN_IDENTIFIERCRISP_PLUGIN_KEYCRISP_WEBSITE_ID
Install in one click on Cloud

7-day free trial · No credit card

  • 7-day free trial
    No credit card required
  • GDPR & SOC 2 ready
    EU data residency, audit logs
  • Open-source on GitHub
    Source-available BSL-1.1
  • Works with ChatGPT, Claude, Gemini
    Any MCP-compatible client

No install? Use cloud.anythingmcp.com directly.

Sign in, install the Crisp in one click, paste the credentials, mint an MCP API key — done. No Docker, no git clone, no local server to run.

Open Cloud

💡 Niente installazione? Vai direttamente su cloud.anythingmcp.com. Accedi, clicca Connectors → Crisp, inserisci le credenziali, genera una MCP API key — fatto. Niente Docker, niente git clone, niente server locale.

Crisp + ChatGPT

Drive Crisp (live chat + helpdesk) from any AI agent: conversations, messages, people, tickets. 11 tools, plugin-token Basic auth + tier header.

Prerequisiti

Le istruzioni di setup complete sono incluse nel connettore stesso (visibili nello store quando lo selezioni). Le variabili d'ambiente richieste sono:

CRISP_PLUGIN_IDENTIFIER, CRISP_PLUGIN_KEY, CRISP_WEBSITE_ID

Step 1 — Ottieni le credenziali

crisp.chat/api/v1/).

Setup:

  1. Sign in to Crisp → Marketplace → Create a Plugin (the modern way for API access; the legacy User token approach is deprecated).
  2. Pick scopes: at minimum website:conversation:read, website:conversation:write, website:people:read.
  3. After creating + reviewing, you get plugin_id, plugin_identifier, plugin_key (the credentials).
  4. Install the plugin on your website (give it a website_id to act on).
  5. Set:
    • CRISP_PLUGIN_IDENTIFIER = the identifier
    • CRISP_PLUGIN_KEY = the key
    • CRISP_WEBSITE_ID = the website ID to operate on

…(continued in the in-app connector instructions)

Step 2 — Installa l'adapter

git clone https://github.com/HelpCode-ai/anythingmcp.git
cd anythingmcp && docker compose up -d

Step 3 — Aggiungi il connettore in ChatGPT

ChatGPT supporta server MCP tramite la funzione Connectors (piani Plus / Pro / Team / Enterprise). Il piano gratuito non supporta connettori personalizzati.

  1. Apri ChatGPT → Impostazioni → Connectors (o clicca l'icona 🔧 nel composer → Manage connectors).
  2. Clicca "Add custom connector".
  3. Compila:
    • Name: Crisp
    • MCP server URL: https://cloud.anythingmcp.com/mcp
    • Authentication: Bearer token → incolla la tua MCP API key (da AnythingMCP → Profile → MCP API Keys → New Key)
  4. Clicca Connect per autorizzare.

Tool disponibili

ToolWhat it does
crisp_get_websiteGet website info (name, domain, logo)
crisp_list_conversationsList conversations with filters
crisp_get_conversationFetch a conversation by session_id with metadata + state
crisp_list_messagesList messages in a conversation
crisp_send_messageSend a message in a conversation as the operator
crisp_update_conversation_stateChange conversation state: pending, unresolved, resolved
crisp_assign_conversation_routingAssign a conversation to an operator
crisp_list_people_profilesList people (contact profiles) across the website
crisp_get_people_profileFetch a people profile by people_id (UUID) or email/phone (URL-encoded)
crisp_update_people_profileUpdate a people profile (segments, attributes, notes)
crisp_list_operatorsList operators (agents) on the website

FAQ

Il piano free di ChatGPT funziona con i Connectors MCP custom? No — servono Plus, Pro, Team o Enterprise.

Prossimi passi

Ready to ship

Your Crisp agent is one click away.

Install the connector, paste the key, prompt ChatGPT. Free for 7 days, no credit card.