Connector guide2-minute read11 MCP toolsEN · DE · IT

Come collegare Crisp a Claude — via MCP

Drive Crisp (live chat + helpdesk) from any AI agent: conversations, messages, people, tickets. 11 tools, plugin-token Basic auth + tier header.

HCBy HelpCode teamUpdated 2 min read Open source on GitHub

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MCP connector

Crisp

Drive Crisp (live chat + helpdesk) from any AI agent: conversations, messages, people, tickets. 11 tools, plugin-token Basic auth + tier header.

Tools

11

Region

INTL

Category

Customer Support

Authentication

Basic Auth

Required env vars

CRISP_PLUGIN_IDENTIFIERCRISP_PLUGIN_KEYCRISP_WEBSITE_ID
Install in one click on Cloud

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  • 7-day free trial
    No credit card required
  • GDPR & SOC 2 ready
    EU data residency, audit logs
  • Open-source on GitHub
    Open source AGPL-3.0
  • Works with ChatGPT, Claude, Gemini
    Any MCP-compatible client

Skip the install. Get this working in under 2 minutes.

Start a free trial on cloud.anythingmcp.com, add the Crisp in one click, then point your AI client (Claude, ChatGPT, Copilot or Cursor) at the generated MCP endpoint. No Docker, no git clone, zero engineering experience required.

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Summary

Drive Crisp (live chat + helpdesk) from any AI agent: conversations, messages, people, tickets. 11 tools, plugin-token Basic auth + tier header.

Prova a chiedere

Prompt di esempio per Crisp

Clicca su un prompt per copiarlo. Incollalo in Claude, ChatGPT, Cursor, Gemini, Copilot o OpenClaw per eseguirlo contro questo connettore.

Crisp · live via MCP
Condividi
Opus 4.7

Claude è un'AI e può sbagliare. Verifica sempre le risposte.

💡 Niente installazione? Vai direttamente su cloud.anythingmcp.com. Accedi, clicca Connectors → Crisp, inserisci le credenziali, genera una MCP API key — fatto. Niente Docker, niente git clone, niente server locale.

Crisp + Claude

Drive Crisp (live chat + helpdesk) from any AI agent: conversations, messages, people, tickets. 11 tools, plugin-token Basic auth + tier header.

Prerequisiti

Le istruzioni di setup complete sono incluse nel connettore stesso (visibili nello store quando lo selezioni). Le variabili d'ambiente richieste sono:

CRISP_PLUGIN_IDENTIFIER, CRISP_PLUGIN_KEY, CRISP_WEBSITE_ID

Step 1 — Ottieni le credenziali

crisp.chat/api/v1/).

Setup:

  1. Sign in to Crisp → Marketplace → Create a Plugin (the modern way for API access; the legacy User token approach is deprecated).
  2. Pick scopes: at minimum website:conversation:read, website:conversation:write, website:people:read.
  3. After creating + reviewing, you get plugin_id, plugin_identifier, plugin_key (the credentials).
  4. Install the plugin on your website (give it a website_id to act on).
  5. Set:
    • CRISP_PLUGIN_IDENTIFIER = the identifier
    • CRISP_PLUGIN_KEY = the key
    • CRISP_WEBSITE_ID = the website ID to operate on

…(continued in the in-app connector instructions)

Step 2 — Installa l'adapter

git clone https://github.com/HelpCode-ai/anythingmcp.git
cd anythingmcp && docker compose up -d

Step 3 — Aggiungi il connettore in Claude

Percorso consigliato — funziona su claude.ai web senza toccare alcun file di configurazione.

  1. Apri claude.ai/customize/connectors.
  2. Clicca "Add custom connector".
  3. Compila:
    • Name: Crisp
    • URL: https://cloud.anythingmcp.com/mcp
    • Authentication: Bearer token → incolla la tua MCP API key (da AnythingMCP → Profile → MCP API Keys → New Key)
  4. Clicca Connect per autorizzare.

Tutti i tool sotto compaiono nella tua chat — inizia a scrivere prompt.

Tool disponibili

ToolWhat it does
crisp_get_websiteGet website info (name, domain, logo)
crisp_list_conversationsList conversations with filters
crisp_get_conversationFetch a conversation by session_id with metadata + state
crisp_list_messagesList messages in a conversation
crisp_send_messageSend a message in a conversation as the operator
crisp_update_conversation_stateChange conversation state: pending, unresolved, resolved
crisp_assign_conversation_routingAssign a conversation to an operator
crisp_list_people_profilesList people (contact profiles) across the website
crisp_get_people_profileFetch a people profile by people_id (UUID) or email/phone (URL-encoded)
crisp_update_people_profileUpdate a people profile (segments, attributes, notes)
crisp_list_operatorsList operators (agents) on the website

FAQ

Funziona con Claude Code come con Claude Desktop? Sì — punta entrambi a https://cloud.anythingmcp.com/mcp.

Prossimi passi

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