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Summary
Drive Help Scout (shared inbox + helpdesk) from any AI agent: conversations, customers, mailboxes, tags, threads. 13 tools, OAuth2 Bearer auth.
Prova a chiedere
Prompt di esempio per Help Scout
Clicca su un prompt per copiarlo. Incollalo in Claude, ChatGPT, Cursor, Gemini, Copilot o OpenClaw per eseguirlo contro questo connettore.
Claude è un'AI e può sbagliare. Verifica sempre le risposte.
💡 Niente installazione? Vai direttamente su cloud.anythingmcp.com. Accedi, clicca Connectors → Help Scout, inserisci le credenziali, genera una MCP API key — fatto. Niente Docker, niente
git clone, niente server locale.
Help Scout + Gemini
Drive Help Scout (shared inbox + helpdesk) from any AI agent: conversations, customers, mailboxes, tags, threads. 13 tools, OAuth2 Bearer auth.
Prerequisiti
Le istruzioni di setup complete sono incluse nel connettore stesso (visibili nello store quando lo selezioni). Le variabili d'ambiente richieste sono:
HELPSCOUT_ACCESS_TOKEN
Step 1 — Ottieni le credenziali
helpscout.com/mailbox-api).
Setup:
- Sign in to Help Scout → Manage → Apps → My Apps → Create My App.
- Pick app type:
- Personal Access Token (single-user): get a token from your profile → API Keys → Personal Access Token. Token expires after 2 days — refresh needed.
- OAuth2 App (multi-user / longer-lived): standard OAuth2 client-credentials or auth-code flow.
- Set
HELPSCOUT_ACCESS_TOKENto the access token.
Authentication: Authorization: Bearer ${HELPSCOUT_ACCESS_TOKEN}. Tokens expire — your orchestrator handles refresh.
…(continued in the in-app connector instructions)
Step 2 — Installa l'adapter
git clone https://github.com/HelpCode-ai/anythingmcp.git
cd anythingmcp && docker compose up -d
Step 3 — Aggiungi il connettore in Gemini
Gemini CLI legge i server MCP da ~/.gemini/settings.json (o %APPDATA%\gemini\settings.json su Windows). Aggiungi:
{
"mcpServers": {
"anythingmcp": {
"httpUrl": "https://cloud.anythingmcp.com/mcp",
"headers": { "Authorization": "Bearer YOUR_MCP_API_KEY" }
}
}
}
- Ottieni la tua MCP API key da AnythingMCP → Profilo → MCP API Keys → Nuova Key.
- Salva il file e riavvia
gemini. - Esegui
/mcpnella Gemini CLI —Help Scoutdovrebbe essere elencato come disponibile. - Vertex AI Studio: passa
https://cloud.anythingmcp.com/mcpnell'arraytoolsdella richiesta con lo stesso header Bearer.
Tool disponibili
| Tool | What it does |
|---|---|
help_scout_list_mailboxes | List mailboxes (shared inboxes) |
help_scout_list_conversations | List conversations with filters |
help_scout_get_conversation | Fetch a single conversation with full details |
help_scout_create_conversation | Create a new conversation (ticket) |
help_scout_update_conversation_status | Change conversation status (close, reopen, snooze) |
help_scout_add_reply | Add a public reply (emails the customer) to a conversation |
help_scout_add_note | Add an internal note (not visible to customer) |
help_scout_list_conversation_threads | List all threads (replies, notes, status changes) in a conversation |
help_scout_list_customers | List customers (people the business interacts with) |
help_scout_get_customer | Fetch a customer's full profile including emails[], phones[], chats[], social_profiles[], address |
help_scout_create_customer | Create a customer |
help_scout_list_tags | List tags on the account |
help_scout_list_users | List Help Scout agents |
FAQ
Gemini 1.5 Pro o 2.x supportano MCP? Sì — Gemini CLI ≥ 0.4 e la Vertex AI tools API accettano connettori MCP httpUrl con header Bearer.
Prossimi passi
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