Connector guide2-minute read12 MCP toolsEnglish · Deutsch · Italiano

Come collegare Tidio a Claude — via MCP

Manage Tidio (live chat + AI chatbot) contacts, conversations, messages, tags via GraphQL from any AI agent. 7 tools, X-Tidio-Openapi-Token auth.

HCBy HelpCode teamUpdated 2 min read Open source on GitHub

No credit card · 7-day trial · Self-host alternative available

MCP connector

Tidio

Manage Tidio (live chat + AI chatbot) contacts, conversations, messages, tags via GraphQL from any AI agent. 7 tools, X-Tidio-Openapi-Token auth.

Tools

12

Region

INTL

Category

support

Authentication

Required env vars

TIDIO_API_TOKEN
Install in one click on Cloud

7-day free trial · No credit card

  • 7-day free trial
    No credit card required
  • GDPR & SOC 2 ready
    EU data residency, audit logs
  • Open-source on GitHub
    Source-available BSL-1.1
  • Works with ChatGPT, Claude, Gemini
    Any MCP-compatible client

No install? Use cloud.anythingmcp.com directly.

Sign in, install the Tidio in one click, paste the credentials, mint an MCP API key — done. No Docker, no git clone, no local server to run.

Open Cloud

💡 Niente installazione? Vai direttamente su cloud.anythingmcp.com. Accedi, clicca Connectors → Tidio, inserisci le credenziali, genera una MCP API key — fatto. Niente Docker, niente git clone, niente server locale.

Tidio + Claude

Manage Tidio (live chat + AI chatbot) contacts, conversations, messages, tags via GraphQL from any AI agent. 7 tools, X-Tidio-Openapi-Token auth.

Prerequisiti

Le istruzioni di setup complete sono incluse nel connettore stesso (visibili nello store quando lo selezioni). Le variabili d'ambiente richieste sono:

TIDIO_API_TOKEN

Step 1 — Ottieni le credenziali

This connector wraps the Tidio Public API (api.tidio.co/v1/graphql).

Setup:

  1. Log into https://www.tidio.comSettings → Public API (Tidio+ plan only).
  2. Generate an API token. Set TIDIO_API_TOKEN.

Authentication: custom header X-Tidio-Openapi-Token: ${TIDIO_API_TOKEN} on every request.

GraphQL-only: Tidio's Public API is GraphQL — the adapter exposes a few common queries/mutations as wrappers; for ad-hoc queries use the auto-injected tidio_graphql_query / tidio_graphql_mutation / tidio_graphql_schema builtins.

Visitor vs Contact: Tidio tracks anonymous visitors (no email) and contacts (have email/identifier). Bind a visitor to a contact via identify.

…(continued in the in-app connector instructions)

Step 2 — Installa l'adapter

git clone https://github.com/HelpCode-ai/anythingmcp.git
cd anythingmcp && docker compose up -d

Step 3 — Aggiungi il connettore in Claude

Percorso consigliato — funziona su claude.ai web senza toccare alcun file di configurazione.

  1. Apri claude.ai/customize/connectors.
  2. Clicca "Add custom connector".
  3. Compila:
    • Name: Tidio
    • URL: https://cloud.anythingmcp.com/mcp
    • Authentication: Bearer token → incolla la tua MCP API key (da AnythingMCP → Profile → MCP API Keys → New Key)
  4. Clicca Connect per autorizzare.

Tutti i tool sotto compaiono nella tua chat — inizia a scrivere prompt.

Tool disponibili

ToolWhat it does
tidio_get_projectGet info about the connected Tidio project (id, name, plan)
tidio_list_contactsList contacts
tidio_get_contact_by_emailLook up a contact by email
tidio_update_contactUpdate / upsert a contact by email
tidio_list_conversationsList recent conversations
tidio_get_conversationGet a single conversation with messages
tidio_send_messageSend a message to a conversation as an operator

FAQ

Funziona con Claude Code come con Claude Desktop? Sì — punta entrambi a https://cloud.anythingmcp.com/mcp.

Prossimi passi

Ready to ship

Your Tidio agent is one click away.

Install the connector, paste the key, prompt Claude. Free for 7 days, no credit card.