Connector guide2-minute read12 MCP toolsEN · DE · IT

Come collegare Tidio a Claude — via MCP

Manage Tidio (live chat + AI chatbot) contacts, conversations, messages, tags via GraphQL from any AI agent. 7 tools, X-Tidio-Openapi-Token auth.

HCBy HelpCode teamUpdated 2 min read Open source on GitHub

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MCP connector

Tidio

Manage Tidio (live chat + AI chatbot) contacts, conversations, messages, tags via GraphQL from any AI agent. 7 tools, X-Tidio-Openapi-Token auth.

Tools

12

Region

INTL

Category

Customer Support

Authentication

API Key

Required env vars

TIDIO_API_TOKEN
Install in one click on Cloud

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  • 7-day free trial
    No credit card required
  • GDPR & SOC 2 ready
    EU data residency, audit logs
  • Open-source on GitHub
    Open source AGPL-3.0
  • Works with ChatGPT, Claude, Gemini
    Any MCP-compatible client

Skip the install. Get this working in under 2 minutes.

Start a free trial on cloud.anythingmcp.com, add the Tidio in one click, then point your AI client (Claude, ChatGPT, Copilot or Cursor) at the generated MCP endpoint. No Docker, no git clone, zero engineering experience required.

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Summary

Manage Tidio (live chat + AI chatbot) contacts, conversations, messages, tags via GraphQL from any AI agent. 7 tools, X-Tidio-Openapi-Token auth.

Prova a chiedere

Prompt di esempio per Tidio

Clicca su un prompt per copiarlo. Incollalo in Claude, ChatGPT, Cursor, Gemini, Copilot o OpenClaw per eseguirlo contro questo connettore.

Tidio · live via MCP
Condividi
Opus 4.7

Claude è un'AI e può sbagliare. Verifica sempre le risposte.

💡 Niente installazione? Vai direttamente su cloud.anythingmcp.com. Accedi, clicca Connectors → Tidio, inserisci le credenziali, genera una MCP API key — fatto. Niente Docker, niente git clone, niente server locale.

Tidio + Claude

Manage Tidio (live chat + AI chatbot) contacts, conversations, messages, tags via GraphQL from any AI agent. 7 tools, X-Tidio-Openapi-Token auth.

Prerequisiti

Le istruzioni di setup complete sono incluse nel connettore stesso (visibili nello store quando lo selezioni). Le variabili d'ambiente richieste sono:

TIDIO_API_TOKEN

Step 1 — Ottieni le credenziali

This connector wraps the Tidio Public API (api.tidio.co/v1/graphql).

Setup:

  1. Log into https://www.tidio.comSettings → Public API (Tidio+ plan only).
  2. Generate an API token. Set TIDIO_API_TOKEN.

Authentication: custom header X-Tidio-Openapi-Token: ${TIDIO_API_TOKEN} on every request.

GraphQL-only: Tidio's Public API is GraphQL — the adapter exposes a few common queries/mutations as wrappers; for ad-hoc queries use the auto-injected tidio_graphql_query / tidio_graphql_mutation / tidio_graphql_schema builtins.

Visitor vs Contact: Tidio tracks anonymous visitors (no email) and contacts (have email/identifier). Bind a visitor to a contact via identify.

…(continued in the in-app connector instructions)

Step 2 — Installa l'adapter

git clone https://github.com/HelpCode-ai/anythingmcp.git
cd anythingmcp && docker compose up -d

Step 3 — Aggiungi il connettore in Claude

Percorso consigliato — funziona su claude.ai web senza toccare alcun file di configurazione.

  1. Apri claude.ai/customize/connectors.
  2. Clicca "Add custom connector".
  3. Compila:
    • Name: Tidio
    • URL: https://cloud.anythingmcp.com/mcp
    • Authentication: Bearer token → incolla la tua MCP API key (da AnythingMCP → Profile → MCP API Keys → New Key)
  4. Clicca Connect per autorizzare.

Tutti i tool sotto compaiono nella tua chat — inizia a scrivere prompt.

Tool disponibili

ToolWhat it does
tidio_get_projectGet info about the connected Tidio project (id, name, plan)
tidio_list_contactsList contacts
tidio_get_contact_by_emailLook up a contact by email
tidio_update_contactUpdate / upsert a contact by email
tidio_list_conversationsList recent conversations
tidio_get_conversationGet a single conversation with messages
tidio_send_messageSend a message to a conversation as an operator

FAQ

Funziona con Claude Code come con Claude Desktop? Sì — punta entrambi a https://cloud.anythingmcp.com/mcp.

Prossimi passi

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Ready to ship

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Install the connector, paste the key, prompt Claude. Free for 7 days, no credit card.

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