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如何将 Gorgias 连接到 Claude — 通过 MCP

Manage Gorgias (e-commerce helpdesk) tickets, messages, customers, integrations from any AI agent. 10 tools, basic-auth.

HCBy HelpCode teamUpdated 2 min read Open source on GitHub

No credit card · 7-day trial · Self-host alternative available

MCP connector

Gorgias

Manage Gorgias (e-commerce helpdesk) tickets, messages, customers, integrations from any AI agent. 10 tools, basic-auth.

Tools

10

Region

INTL

Category

support

Authentication

Required env vars

GORGIAS_SUBDOMAINGORGIAS_EMAILGORGIAS_API_KEY
Install in one click on Cloud

7-day free trial · No credit card

  • 7-day free trial
    No credit card required
  • GDPR & SOC 2 ready
    EU data residency, audit logs
  • Open-source on GitHub
    Source-available BSL-1.1
  • Works with ChatGPT, Claude, Gemini
    Any MCP-compatible client

No install? Use cloud.anythingmcp.com directly.

Sign in, install the Gorgias in one click, paste the credentials, mint an MCP API key — done. No Docker, no git clone, no local server to run.

Open Cloud

💡 无需安装? 直接使用 cloud.anythingmcp.com 登录、点击 Connectors → Gorgias、粘贴凭证、生成 MCP API key — 完成。无 Docker、无 git clone、无本地服务器。

Gorgias + Claude

Manage Gorgias (e-commerce helpdesk) tickets, messages, customers, integrations from any AI agent. 10 tools, basic-auth.

前提条件

完整的设置说明已内置在连接器中 (在 store 中选择连接器时可见)。所需环境变量:

GORGIAS_SUBDOMAIN, GORGIAS_EMAIL, GORGIAS_API_KEY

步骤 1 — 获取凭证

This connector wraps the Gorgias REST API (per-subdomain).

Setup:

  1. Log into your Gorgias dashboard at https://YOUR_SUBDOMAIN.gorgias.comSettings → REST API.
  2. Click Add new API Key. The page shows your email (the account email) and a freshly-generated API key.
  3. Set GORGIAS_SUBDOMAIN (just the subdomain part, e.g. mystore), GORGIAS_EMAIL, GORGIAS_API_KEY.

Authentication: HTTP Basic with username = ${GORGIAS_EMAIL} and password = ${GORGIAS_API_KEY}. The adapter wires this via BASIC_AUTH.

Per-tenant baseUrl: Gorgias is hosted per-subdomain — https://${GORGIAS_SUBDOMAIN}.gorgias.com/api. baseUrl uses {{}} substitution at import time.

…(continued in the in-app connector instructions)

步骤 2 — 安装 adapter

git clone https://github.com/HelpCode-ai/anythingmcp.git
cd anythingmcp && docker compose up -d

步骤 3 — 在 Claude 中添加连接器

推荐路径 — 在 claude.ai web 上工作,无需触碰任何配置文件。

  1. 打开 claude.ai/customize/connectors
  2. 点击 "Add custom connector"
  3. 填入:
    • Name: Gorgias
    • URL: https://cloud.anythingmcp.com/mcp
    • Authentication: Bearer token → 粘贴你的 MCP API key (来自 AnythingMCP → Profile → MCP API Keys → New Key)
  4. 点击 Connect 授权。

下面所有工具都会出现在你的聊天中 — 开始输入提示。

可用工具

ToolWhat it does
gorgias_list_ticketsList tickets
gorgias_get_ticketGet a single ticket by ID with its meta (does NOT include messages — use gorgias_list_ticket_messages)
gorgias_list_ticket_messagesList messages on a ticket (the conversation thread)
gorgias_create_ticketCreate a new ticket
gorgias_reply_to_ticketAdd a reply message to an existing ticket
gorgias_update_ticketUpdate a ticket's status, assignee, tags, custom fields
gorgias_list_customersList customers
gorgias_get_customerGet a single customer by ID with full profile and integration data (e
gorgias_create_customerCreate a customer record
gorgias_list_usersList agents in your Gorgias workspace (the people on your team — sender IDs for reply messages)

FAQ

Claude Code 和 Claude Desktop 一样工作吗? 是的 — 两者都指向 https://cloud.anythingmcp.com/mcp

下一步

Ready to ship

Your Gorgias agent is one click away.

Install the connector, paste the key, prompt Claude. Free for 7 days, no credit card.