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Kustomer 接入 MCP — 从任意 AI 代理驱动 Kustomer

Drive Kustomer (modern customer service CRM, Meta-owned) from any AI agent: conversations, messages, customers, notes, custom objects. 10 tools, Bearer auth.

HCBy HelpCode teamUpdated 1 min read Open source on GitHub

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MCP connector

Kustomer

Drive Kustomer (modern customer service CRM, Meta-owned) from any AI agent: conversations, messages, customers, notes, custom objects. 10 tools, Bearer auth.

Tools

10

Region

INTL

Category

Customer Support

Authentication

Bearer Token

Required env vars

KUSTOMER_API_KEYKUSTOMER_SUBDOMAIN
Install in one click on Cloud

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  • 7-day free trial
    No credit card required
  • GDPR & SOC 2 ready
    EU data residency, audit logs
  • Open-source on GitHub
    Open source AGPL-3.0
  • Works with ChatGPT, Claude, Gemini
    Any MCP-compatible client

Skip the install. Get this working in under 2 minutes.

Start a free trial on cloud.anythingmcp.com, add the Kustomer in one click, then point your AI client (Claude, ChatGPT, Copilot or Cursor) at the generated MCP endpoint. No Docker, no git clone, zero engineering experience required.

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Summary

Drive Kustomer (modern customer service CRM, Meta-owned) from any AI agent: conversations, messages, customers, notes, custom objects. 10 tools, Bearer auth.

试试这样问

Kustomer 的示例提示

点击任意提示即可复制,然后粘贴到 Claude、ChatGPT、Cursor、Gemini、Copilot 或 OpenClaw 中,在该连接器上运行。

Kustomer · 通过 MCP 实时
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Opus 4.7

Claude 是 AI,可能会出错。请核对回答。

💡 无需安装? 直接使用 cloud.anythingmcp.com 登录、点击 Connectors → Kustomer、粘贴凭证、生成 MCP API key — 完成。无 Docker、无 git clone、无本地服务器。

Kustomer

Drive Kustomer (modern customer service CRM, Meta-owned) from any AI agent: conversations, messages, customers, notes, custom objects. 10 tools, Bearer auth.

设置

kustomer.com).

Setup:

  1. Sign in to Kustomer → top-right avatar → Settings → Security → API Keys → Add API Key.
  2. Pick role: org.permission.customer.read+write, org.permission.conversation.read+write, etc.
  3. Set KUSTOMER_API_KEY.
  4. Note your org subdomain (e.g. acme for acme.kustomerapp.com). Set KUSTOMER_SUBDOMAIN.

Authentication: Authorization: Bearer ${KUSTOMER_API_KEY}.

Subdomain-templated URL: https://${KUSTOMER_SUBDOMAIN}.api.kustomerapp.com/v1.

Customer-centric model: Kustomer's selling point is the unified customer timeline. A customer has multiple emails/phones/social handles; conversations roll up under the customer.

…(continued in the in-app connector instructions)

前提条件: KUSTOMER_API_KEY, KUSTOMER_SUBDOMAIN

本地安装连接器

git clone https://github.com/HelpCode-ai/anythingmcp.git
cd anythingmcp && docker compose up -d

打开 http://localhost:3000/connectors/store,选择 Kustomer 并填入前提条件中列出的环境变量。

可用工具

ToolWhat it does
kustomer_get_current_tracking_idReturn the org / org details — sanity check for API key validity
kustomer_search_customersSearch customers via the v1 search endpoint (Kustomer's Lucene-style query)
kustomer_get_customerFetch a customer by ID
kustomer_create_customerCreate a customer
kustomer_search_conversationsSearch conversations
kustomer_get_conversationFetch a conversation by ID
kustomer_update_conversationUpdate a conversation — change status (open/snoozed/done), assignee, queue, priority, tags
kustomer_add_note_to_conversationAdd an internal note (private — not sent to customer)
kustomer_create_outbound_messageSend a public message in a conversation (email/SMS/chat reply)
kustomer_list_usersList org users (agents)

下一步

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