Connector guide3-minute read10 MCP tools7 languages

How to Connect Gorgias to Meta Muse — via MCP

Manage Gorgias (e-commerce helpdesk) tickets, messages, customers, integrations from any AI agent. 10 tools, basic-auth.

HCBy HelpCode teamUpdated 3 min read Open-source on GitHub

No credit card · 7-day trial · Self-host alternative available

Gorgias

Gorgias

Manage Gorgias (e-commerce helpdesk) tickets, messages, customers, integrations from any AI agent. 10 tools, basic-auth.

tools

10

Region

INTL

Category

Customer Support

Authentication

Basic Auth

Required env vars

GORGIAS_SUBDOMAINGORGIAS_EMAILGORGIAS_API_KEY
Install in one click on Cloud

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  • 7-day free trial
    No credit card required
  • GDPR & SOC 2 ready
    EU data residency, audit logs
  • Open-source on GitHub
    Open source · AGPL-3.0
  • Works with ChatGPT, Claude, Gemini
    Any MCP-compatible client

Skip the install. Get this working in under 2 minutes.

Start a free trial on cloud.anythingmcp.com, add the Gorgias in one click, then point your AI client (Claude, ChatGPT, Copilot or Cursor) at the generated MCP endpoint. No Docker, no git clone, zero engineering experience required.

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Summary

Manage Gorgias (e-commerce helpdesk) tickets, messages, customers, integrations from any AI agent. 10 tools, basic-auth.

Try asking

Example prompts for Gorgias

Click any prompt to copy it. Paste into Claude, ChatGPT, Cursor, Gemini, Copilot or OpenClaw to run it against this connector.

Gorgias · live via MCP
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Opus 4.7

Claude is AI and can make mistakes. Please double-check responses.

💡 No install? Use cloud.anythingmcp.com directly. Sign in, click Connectors → Gorgias, paste your credentials, mint an MCP API key — done. No Docker, no git clone, no local server.

Gorgias + Meta Muse

Manage Gorgias (e-commerce helpdesk) tickets, messages, customers, integrations from any AI agent. 10 tools, basic-auth.

Prerequisites

See the full setup instructions baked into the connector (visible in the in-app store when you select the connector). The required environment variables for this connector are:

GORGIAS_SUBDOMAIN, GORGIAS_EMAIL, GORGIAS_API_KEY

Step 1 — Get credentials

This connector wraps the Gorgias REST API (per-subdomain).

Setup:

  1. Log into your Gorgias dashboard at https://YOUR_SUBDOMAIN.gorgias.com → Settings → REST API.
  2. Click Add new API Key. The page shows your email (the account email) and a freshly-generated API key.
  3. Set GORGIAS_SUBDOMAIN (just the subdomain part, e.g. mystore), GORGIAS_EMAIL, GORGIAS_API_KEY.

Authentication: HTTP Basic with username = ${GORGIAS_EMAIL} and password = ${GORGIAS_API_KEY}. The adapter wires this via BASIC_AUTH.

Per-tenant baseUrl: Gorgias is hosted per-subdomain — https://${GORGIAS_SUBDOMAIN}.gorgias.com/api. baseUrl uses {{}} substitution at import time.

…(continued in the in-app connector instructions)

Step 2 — Install the adapter

curl -fsSL https://raw.githubusercontent.com/HelpCode-ai/anythingmcp/main/docker-compose.quickstart.yml -o docker-compose.yml
printf 'JWT_SECRET=%s\nENCRYPTION_KEY=%s\n' "$(openssl rand -hex 32)" "$(openssl rand -hex 32)" > .env
docker compose up -d

Step 3 — Add the connector in Muse

Your server URL: in AnythingMCP, open MCP Servers → the server this connector is on, and copy its URL (https://cloud.anythingmcp.com/mcp/…). Use it wherever this guide shows YOUR_SERVER_ID.

Muse adds remote MCP servers as custom connectors and signs in to them with OAuth.

  1. In Muse, open Settings → Connectors and choose Add custom connector.
  2. Paste the MCP server URL https://cloud.anythingmcp.com/mcp/YOUR_SERVER_ID.
  3. Muse opens the AnythingMCP sign-in page: sign in and approve access.
  4. In a chat, ask Muse for something that needs the Gorgias tools.

You can also set it up from a chat, on the web, in the iOS and Android apps or in WhatsApp. Send Muse this message:

Create a Custom Connector for a new remote MCP server, then connect to it:
Name: AnythingMCP
Transport: remote streamable HTTP
URL: https://cloud.anythingmcp.com/mcp/YOUR_SERVER_ID
Auth: OAuth

Self-hosting? Use your instance's public HTTPS address instead of https://cloud.anythingmcp.com. Muse connects from Meta's cloud, so localhost does not work.

Available tools

ToolWhat it does
gorgias_list_ticketsList tickets
gorgias_get_ticketGet a single ticket by ID with its meta (does NOT include messages — use gorgias_list_ticket_messages)
gorgias_list_ticket_messagesList messages on a ticket (the conversation thread)
gorgias_create_ticketCreate a new ticket
gorgias_reply_to_ticketAdd a reply message to an existing ticket
gorgias_update_ticketUpdate a ticket's status, assignee, tags, custom fields
gorgias_list_customersList customers
gorgias_get_customerGet a single customer by ID with full profile and integration data (e
gorgias_create_customerCreate a customer record
gorgias_list_usersList agents in your Gorgias workspace (the people on your team — sender IDs for reply messages)

FAQ

Where is Muse available? Meta currently offers Muse in the US and Canada, on the web, in the iOS and Android apps and in WhatsApp.

Does Meta review this connector? No. Meta doesn't review custom connectors. Muse sees only the tools you switched on for this MCP server in AnythingMCP, and you can disconnect it anytime under Settings → Connectors.

Next steps

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