Connector guide2-minute read10 MCP tools7 languages

Gorgias to MCP — Drive Gorgias from any AI Agent

Manage Gorgias (e-commerce helpdesk) tickets, messages, customers, integrations from any AI agent. 10 tools, basic-auth.

HCBy HelpCode teamUpdated 2 min read Open-source on GitHub

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Gorgias

Gorgias

Manage Gorgias (e-commerce helpdesk) tickets, messages, customers, integrations from any AI agent. 10 tools, basic-auth.

tools

10

Region

INTL

Category

Customer Support

Authentication

Basic Auth

Required env vars

GORGIAS_SUBDOMAINGORGIAS_EMAILGORGIAS_API_KEY
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  • GDPR & SOC 2 ready
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  • Open-source on GitHub
    Open source · AGPL-3.0
  • Works with ChatGPT, Claude, Gemini
    Any MCP-compatible client

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Summary

Manage Gorgias (e-commerce helpdesk) tickets, messages, customers, integrations from any AI agent. 10 tools, basic-auth.

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Example prompts for Gorgias

Click any prompt to copy it. Paste into Claude, ChatGPT, Cursor, Gemini, Copilot or OpenClaw to run it against this connector.

Gorgias · live via MCP
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Claude is AI and can make mistakes. Please double-check responses.

💡 No install? Use cloud.anythingmcp.com directly. Sign in, click Connectors → Gorgias, paste your credentials, mint an MCP API key — done. No Docker, no git clone, no local server.

Gorgias

Manage Gorgias (e-commerce helpdesk) tickets, messages, customers, integrations from any AI agent. 10 tools, basic-auth.

Setup

This connector wraps the Gorgias REST API (per-subdomain).

Setup:

  1. Log into your Gorgias dashboard at https://YOUR_SUBDOMAIN.gorgias.com → Settings → REST API.
  2. Click Add new API Key. The page shows your email (the account email) and a freshly-generated API key.
  3. Set GORGIAS_SUBDOMAIN (just the subdomain part, e.g. mystore), GORGIAS_EMAIL, GORGIAS_API_KEY.

Authentication: HTTP Basic with username = ${GORGIAS_EMAIL} and password = ${GORGIAS_API_KEY}. The adapter wires this via BASIC_AUTH.

Per-tenant baseUrl: Gorgias is hosted per-subdomain — https://${GORGIAS_SUBDOMAIN}.gorgias.com/api. baseUrl uses {{}} substitution at import time.

…(continued in the in-app connector instructions)

Prerequisites: GORGIAS_SUBDOMAIN, GORGIAS_EMAIL, GORGIAS_API_KEY

Install the connector locally

curl -fsSL https://raw.githubusercontent.com/HelpCode-ai/anythingmcp/main/docker-compose.quickstart.yml -o docker-compose.yml
printf 'JWT_SECRET=%s\nENCRYPTION_KEY=%s\n' "$(openssl rand -hex 32)" "$(openssl rand -hex 32)" > .env
docker compose up -d

Open http://localhost:3000/connectors/store, pick Gorgias and paste in the env vars listed under Prerequisites.

Available tools

ToolWhat it does
gorgias_list_ticketsList tickets
gorgias_get_ticketGet a single ticket by ID with its meta (does NOT include messages — use gorgias_list_ticket_messages)
gorgias_list_ticket_messagesList messages on a ticket (the conversation thread)
gorgias_create_ticketCreate a new ticket
gorgias_reply_to_ticketAdd a reply message to an existing ticket
gorgias_update_ticketUpdate a ticket's status, assignee, tags, custom fields
gorgias_list_customersList customers
gorgias_get_customerGet a single customer by ID with full profile and integration data (e
gorgias_create_customerCreate a customer record
gorgias_list_usersList agents in your Gorgias workspace (the people on your team — sender IDs for reply messages)

Next steps

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