Skip the install. Get this working in under 2 minutes.
Start a free trial on cloud.anythingmcp.com, add the Kustomer in one click, then point your AI client (Claude, ChatGPT, Copilot or Cursor) at the generated MCP endpoint. No Docker, no git clone, zero engineering experience required.
AnythingMCP is listed in Claude's connector directory: add it to Claude in one click (opens in a new tab), then sign in and choose which MCP servers Claude may use.
Summary
Drive Kustomer (modern customer service CRM, Meta-owned) from any AI agent: conversations, messages, customers, notes, custom objects. 10 tools, Bearer auth.
Try asking
Example prompts for Kustomer
Click any prompt to copy it. Paste into Claude, ChatGPT, Cursor, Gemini, Copilot or OpenClaw to run it against this connector.
Claude is AI and can make mistakes. Please double-check responses.
💡 No install? Use cloud.anythingmcp.com directly. Sign in, click Connectors → Kustomer, paste your credentials, mint an MCP API key — done. No Docker, no
git clone, no local server.
Kustomer + Claude
Drive Kustomer (modern customer service CRM, Meta-owned) from any AI agent: conversations, messages, customers, notes, custom objects. 10 tools, Bearer auth.
Prerequisites
See the full setup instructions baked into the connector (visible in the in-app store when you select the connector). The required environment variables for this connector are:
KUSTOMER_API_KEY, KUSTOMER_SUBDOMAIN
Step 1 — Get credentials
kustomer.com).
Setup:
- Sign in to Kustomer → top-right avatar → Settings → Security → API Keys → Add API Key.
- Pick role: org.permission.customer.read+write, org.permission.conversation.read+write, etc.
- Set
KUSTOMER_API_KEY. - Note your org subdomain (e.g.
acmeforacme.kustomerapp.com). SetKUSTOMER_SUBDOMAIN.
Authentication: Authorization: Bearer ${KUSTOMER_API_KEY}.
Subdomain-templated URL: https://${KUSTOMER_SUBDOMAIN}.api.kustomerapp.com/v1.
Customer-centric model: Kustomer's selling point is the unified customer timeline. A customer has multiple emails/phones/social handles; conversations roll up under the customer.
…(continued in the in-app connector instructions)
Step 2 — Install the adapter
curl -fsSL https://raw.githubusercontent.com/HelpCode-ai/anythingmcp/main/docker-compose.quickstart.yml -o docker-compose.yml
printf 'JWT_SECRET=%s\nENCRYPTION_KEY=%s\n' "$(openssl rand -hex 32)" "$(openssl rand -hex 32)" > .env
docker compose up -d
Step 3 — Add the connector in Claude
Your server URL: in AnythingMCP, open MCP Servers → the server this connector is on, and copy its URL (
https://cloud.anythingmcp.com/mcp/…). Use it wherever this guide showsYOUR_SERVER_ID.
Recommended path — works on claude.ai web without editing any config file.
- In Claude, open Customize → Connectors.
- Click +, then Add custom connector.
- Enter a name, e.g.
Kustomer, and the remote MCP server URLhttps://cloud.anythingmcp.com/mcp/YOUR_SERVER_ID, then click Add. - Click Connect and sign in to AnythingMCP (OAuth) to allow access.
All tools below appear in your chat — start typing prompts.
Available tools
| Tool | What it does |
|---|---|
kustomer_get_current_tracking_id | Return the org / org details — sanity check for API key validity |
kustomer_search_customers | Search customers via the v1 search endpoint (Kustomer's Lucene-style query) |
kustomer_get_customer | Fetch a customer by ID |
kustomer_create_customer | Create a customer |
kustomer_search_conversations | Search conversations |
kustomer_get_conversation | Fetch a conversation by ID |
kustomer_update_conversation | Update a conversation — change status (open/snoozed/done), assignee, queue, priority, tags |
kustomer_add_note_to_conversation | Add an internal note (private — not sent to customer) |
kustomer_create_outbound_message | Send a public message in a conversation (email/SMS/chat reply) |
kustomer_list_users | List org users (agents) |
FAQ
Does it work with Claude Code as well as Claude Desktop? Yes — point both at https://cloud.anythingmcp.com/mcp/YOUR_SERVER_ID.
Next steps
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