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Summary
Drive Kustomer (modern customer service CRM, Meta-owned) from any AI agent: conversations, messages, customers, notes, custom objects. 10 tools, Bearer auth.
Try asking
Example prompts for Kustomer
Click any prompt to copy it. Paste into Claude, ChatGPT, Cursor, Gemini, Copilot or OpenClaw to run it against this connector.
Claude is AI and can make mistakes. Please double-check responses.
💡 No install? Use cloud.anythingmcp.com directly. Sign in, click Connectors → Kustomer, paste your credentials, mint an MCP API key — done. No Docker, no
git clone, no local server.
Kustomer
Drive Kustomer (modern customer service CRM, Meta-owned) from any AI agent: conversations, messages, customers, notes, custom objects. 10 tools, Bearer auth.
Setup
kustomer.com).
Setup:
- Sign in to Kustomer → top-right avatar → Settings → Security → API Keys → Add API Key.
- Pick role: org.permission.customer.read+write, org.permission.conversation.read+write, etc.
- Set
KUSTOMER_API_KEY. - Note your org subdomain (e.g.
acmeforacme.kustomerapp.com). SetKUSTOMER_SUBDOMAIN.
Authentication: Authorization: Bearer ${KUSTOMER_API_KEY}.
Subdomain-templated URL: https://${KUSTOMER_SUBDOMAIN}.api.kustomerapp.com/v1.
Customer-centric model: Kustomer's selling point is the unified customer timeline. A customer has multiple emails/phones/social handles; conversations roll up under the customer.
…(continued in the in-app connector instructions)
Prerequisites: KUSTOMER_API_KEY, KUSTOMER_SUBDOMAIN
Install the connector locally
curl -fsSL https://raw.githubusercontent.com/HelpCode-ai/anythingmcp/main/docker-compose.quickstart.yml -o docker-compose.yml
printf 'JWT_SECRET=%s\nENCRYPTION_KEY=%s\n' "$(openssl rand -hex 32)" "$(openssl rand -hex 32)" > .env
docker compose up -d
Open http://localhost:3000/connectors/store, pick Kustomer and paste in the env vars listed under Prerequisites.
Available tools
| Tool | What it does |
|---|---|
kustomer_get_current_tracking_id | Return the org / org details — sanity check for API key validity |
kustomer_search_customers | Search customers via the v1 search endpoint (Kustomer's Lucene-style query) |
kustomer_get_customer | Fetch a customer by ID |
kustomer_create_customer | Create a customer |
kustomer_search_conversations | Search conversations |
kustomer_get_conversation | Fetch a conversation by ID |
kustomer_update_conversation | Update a conversation — change status (open/snoozed/done), assignee, queue, priority, tags |
kustomer_add_note_to_conversation | Add an internal note (private — not sent to customer) |
kustomer_create_outbound_message | Send a public message in a conversation (email/SMS/chat reply) |
kustomer_list_users | List org users (agents) |
Next steps
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