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Summary

Superchat shared inbox for WhatsApp, Instagram, Facebook, SMS, Telegram, live chat and e-mail: conversations and their messages, contacts, templates, files, labels and users, plus sending messages and WhatsApp templates.

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Example prompts for Superchat

Click any prompt to copy it. Paste into Claude, ChatGPT, Cursor, Gemini, Copilot or OpenClaw to run it against this connector.

Superchat · live via MCP

Claude is AI and can make mistakes. Please double-check responses.

💡 No install? Use cloud.anythingmcp.com directly. Sign in, click Connectors → Superchat, paste your credentials, mint an MCP API key — done. No Docker, no git clone, no local server.

Superchat + Microsoft Copilot

Prerequisites

See the full setup instructions baked into the connector (visible in the in-app store when you select the connector). The required environment variables for this connector are:

SUPERCHAT_API_KEY

Step 1 — Get credentials

In Superchat, open Settings → Integrations → API (https://app.superchat.de/settings/integrations). Only administrators of the workspace see the key.
Put the key in SUPERCHAT_API_KEY; it is sent in the X-API-KEY header. The key has full read and write access to the workspace, so every user of this server can read all conversations.
Call superchat_get_me to check the key. To read a customer's thread, call superchat_search_contacts (e-mail, phone number in E.164 format, or Instagram username), then superchat_list_contact_conversations, then superchat_list_conversation_messages.

The send tools (superchat_send_message, superchat_send_template, superchat_send_email) reach customers, cannot be undone and are installed switched off. Meta's rules apply: on WhatsApp, free text is only delivered within 24 hours of the contact's last message, otherwise send an approved template with superchat_send_template (billed by Meta); on Instagram and Facebook you can only reply, within 7 days. A workspace may make 2500 requests per 5 minutes across all its keys; above that Superchat answers 429.

Step 2 — Install the adapter

curl -fsSL https://raw.githubusercontent.com/HelpCode-ai/anythingmcp/main/docker-compose.quickstart.yml -o docker-compose.yml
printf 'JWT_SECRET=%s\nENCRYPTION_KEY=%s\n' "$(openssl rand -hex 32)" "$(openssl rand -hex 32)" > .env
docker compose up -d

Step 3 — Add the connector in Microsoft Copilot

Your server URL: in AnythingMCP, open MCP Servers → the server this connector is on, and copy its URL (https://cloud.anythingmcp.com/mcp/…). Use it wherever this guide shows YOUR_SERVER_ID.

Microsoft Copilot uses MCP servers through agents built in Copilot Studio: you add AnythingMCP to an agent as a tool, then publish the agent to Microsoft 365 Copilot and Teams. Copilot Studio connects from Microsoft's cloud over Streamable HTTP, which AnythingMCP supports.

In Copilot Studio, open your agent (or create one), go to Tools and choose Add a tool → New tool → Model Context Protocol.
Enter a Server name (for example AnythingMCP), a Server description that says what the connector does, and the Server URL https://cloud.anythingmcp.com/mcp/YOUR_SERVER_ID. Copilot Studio uses the description to decide when to call the server.
Under authentication, choose API key, set Type to Header and the header name to X-API-Key, then select Create.
In Add tool, choose Create a new connection, paste an MCP API key from AnythingMCP (MCP Servers → your server → API keys) and select Add to agent.
Try it in the agent's Test pane: ask for something that needs the Superchat tools.
Select Publish, then Channels → Microsoft 365 and Microsoft Teams, keep Make agent available in Microsoft Copilot selected and choose Add channel. See agent in Teams installs it for you; in Microsoft 365 Copilot, type @ and pick the agent.

Prefer per-user sign-in? Choose OAuth 2.0 → Dynamic discovery instead of an API key: each user then signs in to AnythingMCP the first time the agent calls it.

Self-hosting? Use your instance's public HTTPS address instead of https://cloud.anythingmcp.com. Copilot Studio connects from Microsoft's cloud, so localhost does not work.

Available tools

Tool	What it does
`superchat_get_me`	Return the Superchat user the API key belongs to and the workspace name
`superchat_list_channels`	List the workspace's message channels (WhatsApp numbers, Instagram and Facebook pages, e-mail, SMS, Telegram, live chat) with id, type and…
`superchat_get_channel`	Return one message channel by id: type, name and configuration
`superchat_list_inboxes`	List the inboxes of the workspace (teams or queues conversations are routed to), with id and name
`superchat_list_users`	List the users of the workspace with id, name, e-mail, phone and role
`superchat_list_labels`	List the conversation labels of the workspace with id and name
`superchat_list_conversations`	List conversations with status (open, done, snoozed, archived, spam), channel, inbox, labels, assigned users, contacts and the messaging…
`superchat_get_conversation`	Return one conversation by id: status, channel, inbox, labels, assigned users, contacts and whether the WhatsApp or Instagram time window…
`superchat_list_conversation_messages`	List the messages of one conversation, inbound and outbound, with content, sender, status and time
`superchat_get_message`	Return one message by id with its content, channel, sender, recipient and delivery status
`superchat_list_conversation_notes`	List the internal notes on one conversation (visible to the team only, never sent to the contact), with author and time
`superchat_list_contacts`	List contacts with name, gender, handles (phone numbers, e-mail addresses, Instagram) and custom attributes
`superchat_get_contact`	Return one contact by id with name, gender, all handles and custom attribute values
`superchat_search_contacts`	Find contacts by e-mail address, phone number or Instagram username (exact match)
`superchat_list_contact_conversations`	List all conversations of one contact across channels, with status and channel
`superchat_list_custom_attributes`	List the custom contact attributes defined in the workspace, with id, name and type
`superchat_list_contact_lists`	List the contact lists of the workspace (segments used for campaigns), with id and name
`superchat_list_templates`	List message templates: WhatsApp templates (pre-approved by Meta, needed outside the 24-hour window) and generic templates, with id, name…
`superchat_get_template`	Return one template by id with its content, approval status and the positions of its variables
`superchat_list_files`	List files uploaded to the workspace (attachments and media) with id, name and MIME type
`superchat_get_file`	Return one file by id with name, MIME type and a temporary download link (link.url, valid until link.valid_until)
`superchat_send_message`	Send a text message to a contact from one channel (WhatsApp, SMS, Instagram, Facebook, Telegram, live chat)
`superchat_send_template`	Send an approved WhatsApp template to a contact
`superchat_send_email`	Send a plain-text e-mail to a contact from one of the workspace's e-mail channels, with subject, body and optional attachments by file id
`superchat_create_contact`	Create a contact with name, gender and at least one phone number or e-mail address, plus optional custom attributes
`superchat_update_contact`	Update a contact's name, gender, handles or custom attributes
`superchat_update_conversation`	Change a conversation: set its status (open, done, snoozed, archived, spam), move it to an inbox, assign users, set labels or snooze it…
`superchat_create_note`	Add an internal note to a conversation

FAQ

Which Copilot is this for? Microsoft 365 Copilot at work, through agents built in Copilot Studio. The Microsoft Copilot app for personal accounts has no option to add your own MCP server.

What do I need? A work account with access to Copilot Studio (a license or a trial) to build the agent. People who use it in Microsoft 365 Copilot or Teams need access to the agent: share it with them, or ask an admin to publish it to the organization. If your organization applies data policies to Power Platform connectors, they cover MCP servers too.

The agent doesn't call the tools. Check that the header name is exactly X-API-Key and that the key belongs to the same MCP server as the URL, and make the server description specific: Copilot Studio uses it to decide when to call the server. Publish the agent again after each change; in an open chat, type "start over" to get the new version.

Next steps

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Connect Superchat to Microsoft Copilot via MCP

Example prompts for Superchat

Superchat + Microsoft Copilot

Prerequisites

Step 1 — Get credentials

Step 2 — Install the adapter

Step 3 — Add the connector in Microsoft Copilot

Available tools

FAQ

Next steps

Your Superchat agent is one click away.

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