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Summary
Superchat shared inbox for WhatsApp, Instagram, Facebook, SMS, Telegram, live chat and e-mail: conversations and their messages, contacts, templates, files, labels and users, plus sending messages and WhatsApp templates.
Try asking
Example prompts for Superchat
Click any prompt to copy it. Paste into Claude, ChatGPT, Cursor, Gemini, Copilot or OpenClaw to run it against this connector.
Claude is AI and can make mistakes. Please double-check responses.
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Superchat
Superchat shared inbox for WhatsApp, Instagram, Facebook, SMS, Telegram, live chat and e-mail: conversations and their messages, contacts, templates, files, labels and users, plus sending messages and WhatsApp templates.
Setup
- In Superchat, open Settings → Integrations → API (https://app.superchat.de/settings/integrations). Only administrators of the workspace see the key.
- Put the key in
SUPERCHAT_API_KEY; it is sent in theX-API-KEYheader. The key has full read and write access to the workspace, so every user of this server can read all conversations. - Call
superchat_get_meto check the key. To read a customer's thread, callsuperchat_search_contacts(e-mail, phone number in E.164 format, or Instagram username), thensuperchat_list_contact_conversations, thensuperchat_list_conversation_messages.
The send tools (superchat_send_message, superchat_send_template, superchat_send_email) reach customers, cannot be undone and are installed switched off. Meta's rules apply: on WhatsApp, free text is only delivered within 24 hours of the contact's last message, otherwise send an approved template with superchat_send_template (billed by Meta); on Instagram and Facebook you can only reply, within 7 days. A workspace may make 2500 requests per 5 minutes across all its keys; above that Superchat answers 429.
Prerequisites: SUPERCHAT_API_KEY
Install the connector locally
curl -fsSL https://raw.githubusercontent.com/HelpCode-ai/anythingmcp/main/docker-compose.quickstart.yml -o docker-compose.yml
printf 'JWT_SECRET=%s\nENCRYPTION_KEY=%s\n' "$(openssl rand -hex 32)" "$(openssl rand -hex 32)" > .env
docker compose up -d
Open http://localhost:3000/connectors/store, pick Superchat and paste in the env vars listed under Prerequisites.
Available tools
| Tool | What it does |
|---|---|
superchat_get_me | Return the Superchat user the API key belongs to and the workspace name |
superchat_list_channels | List the workspace's message channels (WhatsApp numbers, Instagram and Facebook pages, e-mail, SMS, Telegram, live chat) with id, type and… |
superchat_get_channel | Return one message channel by id: type, name and configuration |
superchat_list_inboxes | List the inboxes of the workspace (teams or queues conversations are routed to), with id and name |
superchat_list_users | List the users of the workspace with id, name, e-mail, phone and role |
superchat_list_labels | List the conversation labels of the workspace with id and name |
superchat_list_conversations | List conversations with status (open, done, snoozed, archived, spam), channel, inbox, labels, assigned users, contacts and the messaging… |
superchat_get_conversation | Return one conversation by id: status, channel, inbox, labels, assigned users, contacts and whether the WhatsApp or Instagram time window… |
superchat_list_conversation_messages | List the messages of one conversation, inbound and outbound, with content, sender, status and time |
superchat_get_message | Return one message by id with its content, channel, sender, recipient and delivery status |
superchat_list_conversation_notes | List the internal notes on one conversation (visible to the team only, never sent to the contact), with author and time |
superchat_list_contacts | List contacts with name, gender, handles (phone numbers, e-mail addresses, Instagram) and custom attributes |
superchat_get_contact | Return one contact by id with name, gender, all handles and custom attribute values |
superchat_search_contacts | Find contacts by e-mail address, phone number or Instagram username (exact match) |
superchat_list_contact_conversations | List all conversations of one contact across channels, with status and channel |
superchat_list_custom_attributes | List the custom contact attributes defined in the workspace, with id, name and type |
superchat_list_contact_lists | List the contact lists of the workspace (segments used for campaigns), with id and name |
superchat_list_templates | List message templates: WhatsApp templates (pre-approved by Meta, needed outside the 24-hour window) and generic templates, with id, name… |
superchat_get_template | Return one template by id with its content, approval status and the positions of its variables |
superchat_list_files | List files uploaded to the workspace (attachments and media) with id, name and MIME type |
superchat_get_file | Return one file by id with name, MIME type and a temporary download link (link.url, valid until link.valid_until) |
superchat_send_message | Send a text message to a contact from one channel (WhatsApp, SMS, Instagram, Facebook, Telegram, live chat) |
superchat_send_template | Send an approved WhatsApp template to a contact |
superchat_send_email | Send a plain-text e-mail to a contact from one of the workspace's e-mail channels, with subject, body and optional attachments by file id |
superchat_create_contact | Create a contact with name, gender and at least one phone number or e-mail address, plus optional custom attributes |
superchat_update_contact | Update a contact's name, gender, handles or custom attributes |
superchat_update_conversation | Change a conversation: set its status (open, done, snoozed, archived, spam), move it to an inbox, assign users, set labels or snooze it… |
superchat_create_note | Add an internal note to a conversation |
Next steps
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