Sáltate la instalación. Funcionando en menos de 2 minutos.
Inicia una prueba gratuita en cloud.anythingmcp.com, añade TOPdesk con un clic y apunta tu cliente de IA (Claude, ChatGPT, Copilot o Cursor) al endpoint MCP generado. Sin Docker, sin git clone, sin experiencia de desarrollo.
Summary
TOPdesk ITSM: incidents, changes, assets, operators, persons and branches, with TOPdesk's FIQL query language for precise filtering. REST API, Basic auth with an application password.
Prueba a pedir
Prompts de ejemplo para TOPdesk
Haz clic en un prompt para copiarlo. Pégalo en Claude, ChatGPT, Cursor, Gemini, Copilot u OpenClaw para ejecutarlo contra este conector.
Claude es IA y puede equivocarse. Verifica siempre las respuestas.
💡 ¿Sin instalación? Usa cloud.anythingmcp.com directamente. Inicia sesión, pulsa Connectors → TOPdesk, pega tus credenciales, genera una MCP API key — listo. Sin Docker, sin
git clone, sin servidor local.
TOPdesk + ChatGPT
TOPdesk ITSM: incidents, changes, assets, operators, persons and branches, with TOPdesk's FIQL query language for precise filtering. REST API, Basic auth with an application password.
Requisitos previos
Las instrucciones de configuración completas están incluidas en el conector (visibles en el store al seleccionarlo). Las variables de entorno requeridas:
TOPDESK_URL, TOPDESK_USERNAME, TOPDESK_APP_PASSWORD
Paso 1 — Obtener credenciales
Use an application password, never the operator's own.
- In TOPdesk open Modules → Supporting Files → Operator Management, pick the operator the integration should act as, and on its card create an Application Password. TOPdesk shows it once.
- Give that operator exactly the permission groups the agent needs — TOPdesk enforces them per module, and a missing one produces a 403 rather than an empty list, which is at least honest.
- Set
TOPDESK_URLto your instance root (e.g.https://mycompany.topdesk.net, no trailing slash),TOPDESK_USERNAMEto the operator login name andTOPDESK_APP_PASSWORDto the generated value.
…(continued in the in-app connector instructions)
Paso 2 — Instalar el adapter
curl -fsSL https://raw.githubusercontent.com/HelpCode-ai/anythingmcp/main/docker-compose.quickstart.yml -o docker-compose.yml
printf 'JWT_SECRET=%s\nENCRYPTION_KEY=%s\n' "$(openssl rand -hex 32)" "$(openssl rand -hex 32)" > .env
docker compose up -d
Paso 3 — Añadir el conector en ChatGPT
ChatGPT soporta servidores MCP a través de la función Connectors (planes Plus / Pro / Team / Enterprise). El plan gratuito no admite conectores personalizados.
- Abre ChatGPT → Settings → Connectors (o pulsa el icono 🔧 en el composer → Manage connectors).
- Pulsa "Add custom connector".
- Rellena:
- Name:
TOPdesk - MCP server URL:
https://cloud.anythingmcp.com/mcp - Authentication: Bearer token → pega tu MCP API key (de AnythingMCP → Profile → MCP API Keys → New Key)
- Name:
- Pulsa Connect para autorizar.
Herramientas disponibles
| Tool | What it does |
|---|---|
topdesk_get_version | Read the TOPdesk version this instance runs |
topdesk_list_incidents | List incidents with FIQL filtering |
topdesk_get_incident | Read one incident by its TOPdesk number or UUID, with its caller, category, status, operator group, SLA target dates and request text |
topdesk_get_incident_progress | Read the progress trail of one incident: every action and memo in order, with author, timestamp and whether it is invisible to the caller |
topdesk_list_changes | List change activities with their number, requester, status, planned dates and change type |
topdesk_list_persons | List persons (the callers incidents are raised for) with their name, e-mail, branch and department |
topdesk_list_operators | List operators (the staff who work the queue) with their name, e-mail and the operator groups they belong to |
topdesk_list_branches | List branches — the sites or client organisations TOPdesk groups people and assets under — with their name, address and client reference num |
topdesk_search_assets | Search the asset management module for configuration items by name or type, returning their id, name, template and status |
topdesk_create_incident | Open a real incident in the live instance |
FAQ
¿Funciona el plan gratuito de ChatGPT con los Connectors MCP personalizados? No — se necesita Plus, Pro, Team o Enterprise.
Siguientes pasos
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