Crisp
Drive Crisp (live chat + helpdesk) from any AI agent: conversations, messages, people, tickets. 11 tools, plugin-token Basic auth + tier header.
7-day free trial · No credit card · EU-hosted
Ask Crisp anything
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Setup in 2 minutes
- 1Start a free trial on cloud.anythingmcp.com.
- 2Click Crisp in the connector store. Paste credentials when prompted.
- 3Mint an MCP API key and point your AI client at the generated MCP URL.
Guides for Crisp
Step-by-step setup for the most popular AI clients.
Setting up Crisp
From the connector definition itself: where to find the credentials, what they need to be allowed to do, and which API this adapter talks to.
This connector uses the Crisp REST API v1 (docs.crisp.chat/api/v1/).
Setup:
- Sign in to Crisp → Marketplace → Create a Plugin (the modern way for API access; the legacy User token approach is deprecated).
- Pick scopes: at minimum
website:conversation:read,website:conversation:write,website:people:read. - After creating + reviewing, you get
plugin_id,plugin_identifier,plugin_key(the credentials). - Install the plugin on your website (give it a website_id to act on).
- Set:
CRISP_PLUGIN_IDENTIFIER= the identifierCRISP_PLUGIN_KEY= the keyCRISP_WEBSITE_ID= the website ID to operate on
Authentication: HTTP Basic with username=PLUGIN_IDENTIFIER + password=PLUGIN_KEY + custom header X-Crisp-Tier: plugin on every request.
Conversation model: every conversation has a session_id (unique per chat). Messages live inside a conversation, ordered chronologically.
Session vs People: Crisp tracks people (long-lived contact profiles) and sessions (single chat). A session attaches to a people record by email/phone/segment matching.
Message origins: chat, email, sms, twitter, facebook, instagram, whatsapp, telegram, slack, messenger, line, etc. Crisp normalizes them in the same conversation thread.
Rate limits: 100 req per 10 sec per website. On 429 back off.
Out of scope here: plugin management, RTM/WebSocket events, MagicType (AI-generated reply suggestions), Crisp Status (status page), Triggers.
Your AI is two clicks away from Crisp.
Install the connector, paste your credentials, ask your AI a question. 7-day free trial, no credit card.