Freshchat

Freshchat

Manage Freshchat (live chat + messaging: users, conversations, messages, channels, agents) from any AI agent. 9 tools, Bearer token.

7-day free trial · No credit card · EU-hosted

Ask Freshchat anything

Try a real prompt against Freshchat via AnythingMCP — Claude calls the tools, returns the answer. Press Enter on your own message to install on Cloud.

Install Freshchat on Cloud
Freshchat · live via MCP
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Opus 4.7

Claude is AI and can make mistakes. Please double-check responses.

Setup in 2 minutes

  1. 1Start a free trial on cloud.anythingmcp.com.
  2. 2Click Freshchat in the connector store. Paste credentials when prompted.
  3. 3Mint an MCP API key and point your AI client at the generated MCP URL.
Install Freshchat now

Guides for Freshchat

Step-by-step setup for the most popular AI clients.

Setting up Freshchat

From the connector definition itself: where to find the credentials, what they need to be allowed to do, and which API this adapter talks to.

This connector wraps the Freshchat API v2 (per-region — api.freshchat.com/v2).

Setup:

  1. Log into your Freshchat portal → ⚙️ → Account Settings → API Tokens → Generate Token.
  2. Note your region — Freshchat hosts data per region: api.freshchat.com (US), api.eu.freshchat.com (EU), api.au.freshchat.com (AU), api.in.freshchat.com (IN). Change baseUrl to match.
  3. Set FRESHCHAT_API_TOKEN.

Authentication: Authorization: Bearer ${FRESHCHAT_API_TOKEN}.

Conversation model: User → Conversation → Messages[]. A conversation is associated with at most one user; messages carry actor + actor_type (user, agent, system).

Pagination: page (1-based) + items_per_page (default 25, max 100).

Rate limits: 60 req/min per token. 429 with Retry-After.

Out of scope here: bot flow editor, IntelliAssign automation, billing.

Your AI is two clicks away from Freshchat.

Install the connector, paste your credentials, ask your AI a question. 7-day free trial, no credit card.