Connector guide2-minute read9 MCP toolsEN · DE · IT

Freshchat mit ChatGPT verbinden — über MCP

Manage Freshchat (live chat + messaging: users, conversations, messages, channels, agents) from any AI agent. 9 tools, Bearer token.

HCBy HelpCode teamUpdated 2 min read Open source on GitHub

No credit card · 7-day trial · Self-host alternative available

MCP connector

Freshchat

Manage Freshchat (live chat + messaging: users, conversations, messages, channels, agents) from any AI agent. 9 tools, Bearer token.

Tools

9

Region

INTL

Category

Customer Support

Authentication

Bearer Token

Required env vars

FRESHCHAT_API_TOKEN
Install in one click on Cloud

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  • 7-day free trial
    No credit card required
  • GDPR & SOC 2 ready
    EU data residency, audit logs
  • Open-source on GitHub
    Open source AGPL-3.0
  • Works with ChatGPT, Claude, Gemini
    Any MCP-compatible client

Skip the install. Get this working in under 2 minutes.

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Summary

Manage Freshchat (live chat + messaging: users, conversations, messages, channels, agents) from any AI agent. 9 tools, Bearer token.

Frag einfach

Beispiel-Prompts für Freshchat

Klick auf einen Prompt, um ihn zu kopieren. In Claude, ChatGPT, Cursor, Gemini, Copilot oder OpenClaw einfügen — und gegen diesen Konnektor laufen lassen.

Freshchat · live via MCP
Teilen
Opus 4.7

Claude ist KI und kann Fehler machen. Bitte Antworten gegenprüfen.

💡 Keine Installation? Nutze cloud.anythingmcp.com direkt. Einloggen, Connectors → Freshchat klicken, Zugangsdaten einfügen, MCP-API-Key erzeugen — fertig. Kein Docker, kein git clone, kein lokaler Server.

Freshchat + ChatGPT

Manage Freshchat (live chat + messaging: users, conversations, messages, channels, agents) from any AI agent. 9 tools, Bearer token.

Voraussetzungen

Die vollständige Setup-Anleitung ist in den Connector eingebaut (im Store sichtbar, wenn du den Connector auswählst). Benötigte Umgebungsvariablen für diesen Connector:

FRESHCHAT_API_TOKEN

Schritt 1 — Zugangsdaten holen

This connector wraps the Freshchat API v2 (per-region — api.freshchat.com/v2).

Setup:

  1. Log into your Freshchat portal → ⚙️ → Account Settings → API Tokens → Generate Token.
  2. Note your region — Freshchat hosts data per region: api.freshchat.com (US), api.eu.freshchat.com (EU), api.au.freshchat.com (AU), api.in.freshchat.com (IN). Change baseUrl to match.
  3. Set FRESHCHAT_API_TOKEN.

Authentication: Authorization: Bearer ${FRESHCHAT_API_TOKEN}.

Conversation model: User → Conversation → Messages[]. A conversation is associated with at most one user; messages carry actor + actor_type (user, agent, system).

…(continued in the in-app connector instructions)

Schritt 2 — Adapter installieren

git clone https://github.com/HelpCode-ai/anythingmcp.git
cd anythingmcp && docker compose up -d

Schritt 3 — Connector in ChatGPT hinzufügen

ChatGPT unterstützt MCP-Server über die Connectors-Funktion (Plus-/Pro-/Team-/Enterprise-Pläne). Der kostenlose Tarif unterstützt keine eigenen Connectors.

  1. Öffne ChatGPT → Einstellungen → Connectors (oder klicke das 🔧-Icon im Composer → Manage connectors).
  2. Klicke "Add custom connector".
  3. Trage ein:
    • Name: Freshchat
    • MCP server URL: https://cloud.anythingmcp.com/mcp
    • Authentication: Bearer Token → MCP-API-Key einfügen (aus AnythingMCP → Profile → MCP API Keys → New Key)
  4. Klicke Connect zum Autorisieren.

Verfügbare Tools

ToolWhat it does
freshchat_list_usersList users (end-customers)
freshchat_get_userGet one user by ID with profile + properties + tags
freshchat_create_userCreate an end-user
freshchat_list_conversationsList conversations of a user
freshchat_get_conversationGet one conversation with status + assigned agent + recent messages
freshchat_send_messagePost a message into a conversation
freshchat_update_conversationUpdate a conversation's status, assigned agent, group, or tags
freshchat_list_agentsList agents (staff)
freshchat_list_channelsList channels (topics) — the conversation routing targets

FAQ

Funktioniert der kostenlose ChatGPT-Tarif mit eigenen MCP-Connectors? Nein — Plus, Pro, Team oder Enterprise erforderlich.

Nächste Schritte

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