Connector guide2-minute read10 MCP toolsEnglish · Deutsch · Italiano

Kustomer mit Claude verbinden — über MCP

Drive Kustomer (modern customer service CRM, Meta-owned) from any AI agent: conversations, messages, customers, notes, custom objects. 10 tools, Bearer auth.

HCBy HelpCode teamUpdated 2 min read Open source on GitHub

No credit card · 7-day trial · Self-host alternative available

MCP connector

Kustomer

Drive Kustomer (modern customer service CRM, Meta-owned) from any AI agent: conversations, messages, customers, notes, custom objects. 10 tools, Bearer auth.

Tools

10

Region

INTL

Category

support

Authentication

Required env vars

KUSTOMER_API_KEYKUSTOMER_SUBDOMAIN
Install in one click on Cloud

7-day free trial · No credit card

  • 7-day free trial
    No credit card required
  • GDPR & SOC 2 ready
    EU data residency, audit logs
  • Open-source on GitHub
    Source-available BSL-1.1
  • Works with ChatGPT, Claude, Gemini
    Any MCP-compatible client

No install? Use cloud.anythingmcp.com directly.

Sign in, install the Kustomer in one click, paste the credentials, mint an MCP API key — done. No Docker, no git clone, no local server to run.

Open Cloud

💡 Keine Installation? Nutze cloud.anythingmcp.com direkt. Einloggen, Connectors → Kustomer klicken, Zugangsdaten einfügen, MCP-API-Key erzeugen — fertig. Kein Docker, kein git clone, kein lokaler Server.

Kustomer + Claude

Drive Kustomer (modern customer service CRM, Meta-owned) from any AI agent: conversations, messages, customers, notes, custom objects. 10 tools, Bearer auth.

Voraussetzungen

Die vollständige Setup-Anleitung ist in den Connector eingebaut (im Store sichtbar, wenn du den Connector auswählst). Benötigte Umgebungsvariablen für diesen Connector:

KUSTOMER_API_KEY, KUSTOMER_SUBDOMAIN

Schritt 1 — Zugangsdaten holen

kustomer.com).

Setup:

  1. Sign in to Kustomer → top-right avatar → Settings → Security → API Keys → Add API Key.
  2. Pick role: org.permission.customer.read+write, org.permission.conversation.read+write, etc.
  3. Set KUSTOMER_API_KEY.
  4. Note your org subdomain (e.g. acme for acme.kustomerapp.com). Set KUSTOMER_SUBDOMAIN.

Authentication: Authorization: Bearer ${KUSTOMER_API_KEY}.

Subdomain-templated URL: https://${KUSTOMER_SUBDOMAIN}.api.kustomerapp.com/v1.

Customer-centric model: Kustomer's selling point is the unified customer timeline. A customer has multiple emails/phones/social handles; conversations roll up under the customer.

…(continued in the in-app connector instructions)

Schritt 2 — Adapter installieren

git clone https://github.com/HelpCode-ai/anythingmcp.git
cd anythingmcp && docker compose up -d

Schritt 3 — Connector in Claude hinzufügen

Empfohlener Weg — funktioniert auf claude.ai web ohne Anfassen einer Konfigurationsdatei.

  1. Öffne claude.ai/customize/connectors.
  2. Klicke "Add custom connector".
  3. Trage ein:
    • Name: Kustomer
    • URL: https://cloud.anythingmcp.com/mcp
    • Authentication: Bearer Token → MCP-API-Key einfügen (aus AnythingMCP → Profile → MCP API Keys → New Key)
  4. Klicke Connect zum Autorisieren.

Alle unten gelisteten Tools erscheinen in deinem Chat — leg los mit Prompts.

Verfügbare Tools

ToolWhat it does
kustomer_get_current_tracking_idReturn the org / org details — sanity check for API key validity
kustomer_search_customersSearch customers via the v1 search endpoint (Kustomer's Lucene-style query)
kustomer_get_customerFetch a customer by ID
kustomer_create_customerCreate a customer
kustomer_search_conversationsSearch conversations
kustomer_get_conversationFetch a conversation by ID
kustomer_update_conversationUpdate a conversation — change status (open/snoozed/done), assignee, queue, priority, tags
kustomer_add_note_to_conversationAdd an internal note (private — not sent to customer)
kustomer_create_outbound_messageSend a public message in a conversation (email/SMS/chat reply)
kustomer_list_usersList org users (agents)

FAQ

Funktioniert es mit Claude Code genauso wie mit Claude Desktop? Ja — beide auf https://cloud.anythingmcp.com/mcp zeigen lassen.

Nächste Schritte

Ready to ship

Your Kustomer agent is one click away.

Install the connector, paste the key, prompt Claude. Free for 7 days, no credit card.