Connector guide2-minute read10 MCP toolsEN · DE · IT

Kustomer zu MCP — Kustomer aus jedem KI-Agent steuern

Drive Kustomer (modern customer service CRM, Meta-owned) from any AI agent: conversations, messages, customers, notes, custom objects. 10 tools, Bearer auth.

HCBy HelpCode teamUpdated 2 min read Open source on GitHub

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MCP connector

Kustomer

Drive Kustomer (modern customer service CRM, Meta-owned) from any AI agent: conversations, messages, customers, notes, custom objects. 10 tools, Bearer auth.

Tools

10

Region

INTL

Category

Customer Support

Authentication

Bearer Token

Required env vars

KUSTOMER_API_KEYKUSTOMER_SUBDOMAIN
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  • 7-day free trial
    No credit card required
  • GDPR & SOC 2 ready
    EU data residency, audit logs
  • Open-source on GitHub
    Open source AGPL-3.0
  • Works with ChatGPT, Claude, Gemini
    Any MCP-compatible client

Skip the install. Get this working in under 2 minutes.

Start a free trial on cloud.anythingmcp.com, add the Kustomer in one click, then point your AI client (Claude, ChatGPT, Copilot or Cursor) at the generated MCP endpoint. No Docker, no git clone, zero engineering experience required.

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Summary

Drive Kustomer (modern customer service CRM, Meta-owned) from any AI agent: conversations, messages, customers, notes, custom objects. 10 tools, Bearer auth.

Frag einfach

Beispiel-Prompts für Kustomer

Klick auf einen Prompt, um ihn zu kopieren. In Claude, ChatGPT, Cursor, Gemini, Copilot oder OpenClaw einfügen — und gegen diesen Konnektor laufen lassen.

Kustomer · live via MCP
Teilen
Opus 4.7

Claude ist KI und kann Fehler machen. Bitte Antworten gegenprüfen.

💡 Keine Installation? Nutze cloud.anythingmcp.com direkt. Einloggen, Connectors → Kustomer klicken, Zugangsdaten einfügen, MCP-API-Key erzeugen — fertig. Kein Docker, kein git clone, kein lokaler Server.

Kustomer

Drive Kustomer (modern customer service CRM, Meta-owned) from any AI agent: conversations, messages, customers, notes, custom objects. 10 tools, Bearer auth.

Einrichtung

kustomer.com).

Setup:

  1. Sign in to Kustomer → top-right avatar → Settings → Security → API Keys → Add API Key.
  2. Pick role: org.permission.customer.read+write, org.permission.conversation.read+write, etc.
  3. Set KUSTOMER_API_KEY.
  4. Note your org subdomain (e.g. acme for acme.kustomerapp.com). Set KUSTOMER_SUBDOMAIN.

Authentication: Authorization: Bearer ${KUSTOMER_API_KEY}.

Subdomain-templated URL: https://${KUSTOMER_SUBDOMAIN}.api.kustomerapp.com/v1.

Customer-centric model: Kustomer's selling point is the unified customer timeline. A customer has multiple emails/phones/social handles; conversations roll up under the customer.

…(continued in the in-app connector instructions)

Voraussetzungen: KUSTOMER_API_KEY, KUSTOMER_SUBDOMAIN

Connector lokal installieren

git clone https://github.com/HelpCode-ai/anythingmcp.git
cd anythingmcp && docker compose up -d

Öffne http://localhost:3000/connectors/store, wähle Kustomer und trage die unter Voraussetzungen aufgelisteten Variablen ein.

Verfügbare Tools

ToolWhat it does
kustomer_get_current_tracking_idReturn the org / org details — sanity check for API key validity
kustomer_search_customersSearch customers via the v1 search endpoint (Kustomer's Lucene-style query)
kustomer_get_customerFetch a customer by ID
kustomer_create_customerCreate a customer
kustomer_search_conversationsSearch conversations
kustomer_get_conversationFetch a conversation by ID
kustomer_update_conversationUpdate a conversation — change status (open/snoozed/done), assignee, queue, priority, tags
kustomer_add_note_to_conversationAdd an internal note (private — not sent to customer)
kustomer_create_outbound_messageSend a public message in a conversation (email/SMS/chat reply)
kustomer_list_usersList org users (agents)

Nächste Schritte

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