Skip the install. Get this working in under 2 minutes.
Start a free trial on cloud.anythingmcp.com, add the Zendesk Support in one click, then point your AI client (Claude, ChatGPT, Copilot or Cursor) at the generated MCP endpoint. No Docker, no git clone, zero engineering experience required.
Summary
Drive Zendesk Support (the help-desk product) from any AI agent: tickets, users, organizations, groups, macros, views, search. 18 tools covering the most common agent workflows. Basic-auth with email+API token.
Frag einfach
Beispiel-Prompts für Zendesk Support
Klick auf einen Prompt, um ihn zu kopieren. In Claude, ChatGPT, Cursor, Gemini, Copilot oder OpenClaw einfügen — und gegen diesen Konnektor laufen lassen.
Claude ist KI und kann Fehler machen. Bitte Antworten gegenprüfen.
💡 Keine Installation? Nutze cloud.anythingmcp.com direkt. Einloggen, Connectors → Zendesk Support klicken, Zugangsdaten einfügen, MCP-API-Key erzeugen — fertig. Kein Docker, kein
git clone, kein lokaler Server.
Zendesk Support + Claude
Drive Zendesk Support (the help-desk product) from any AI agent: tickets, users, organizations, groups, macros, views, search. 18 tools covering the most common agent workflows. Basic-auth with email+API token.
Voraussetzungen
Die vollständige Setup-Anleitung ist in den Connector eingebaut (im Store sichtbar, wenn du den Connector auswählst). Benötigte Umgebungsvariablen für diesen Connector:
ZENDESK_SUBDOMAIN, ZENDESK_EMAIL, ZENDESK_API_TOKEN
Schritt 1 — Zugangsdaten holen
Setup:
- Sign in to Zendesk as an admin → Admin Center → Apps and integrations → APIs → Zendesk API → Settings → Token access ON.
- Add API token, label it (e.g. 'AnythingMCP'), copy the generated token. It's shown ONCE.
- Set:
ZENDESK_SUBDOMAIN= your account subdomain (e.g.acmeif your URL isacme.zendesk.com)ZENDESK_EMAIL= the agent email of an admin user (the requests will be attributed to this user)ZENDESK_API_TOKEN= the token from step 2
…(continued in the in-app connector instructions)
Schritt 2 — Adapter installieren
git clone https://github.com/HelpCode-ai/anythingmcp.git
cd anythingmcp && docker compose up -d
Schritt 3 — Connector in Claude hinzufügen
Empfohlener Weg — funktioniert auf claude.ai web ohne Anfassen einer Konfigurationsdatei.
- Öffne claude.ai/customize/connectors.
- Klicke "Add custom connector".
- Trage ein:
- Name:
Zendesk Support - URL:
https://cloud.anythingmcp.com/mcp - Authentication: Bearer Token → MCP-API-Key einfügen (aus AnythingMCP → Profile → MCP API Keys → New Key)
- Name:
- Klicke Connect zum Autorisieren.
Alle unten gelisteten Tools erscheinen in deinem Chat — leg los mit Prompts.
Verfügbare Tools
| Tool | What it does |
|---|---|
zendesk_get_current_user | Return the agent user that the API credentials belong to (whoami) |
zendesk_search | Universal search using Zendesk's Lucene-like query syntax |
zendesk_list_tickets | List tickets (cursor-paginated, newest first) |
zendesk_get_ticket | Fetch a single ticket by ID with all fields including custom_fields, tags, requester_id, assignee_id, group_id, status, priority, satisfacti |
zendesk_create_ticket | Create a new ticket |
zendesk_update_ticket | Update a ticket |
zendesk_delete_ticket | Hard-delete a ticket (subject to GDPR retention policy) |
zendesk_list_ticket_comments | List all comments (public replies and internal notes) on a ticket, ordered by creation time |
zendesk_list_users | List users (end-users, agents, admins) |
zendesk_get_user | Fetch a single user by ID |
zendesk_create_or_update_user | Upsert a user by email (matches existing if email already in system) |
zendesk_list_organizations | List organizations |
zendesk_create_organization | Create a new organization |
zendesk_list_groups | List agent groups (used for ticket assignment routing) |
zendesk_list_views | List views — Zendesk's saved filter+sort definitions for tickets |
zendesk_execute_view | Run a view and return the tickets it currently matches |
zendesk_list_ticket_fields | List all ticket fields including custom ones with their IDs, types and allowed values |
zendesk_list_macros | List macros (saved sets of ticket updates an agent can apply with one click — e |
FAQ
Funktioniert es mit Claude Code genauso wie mit Claude Desktop? Ja — beide auf https://cloud.anythingmcp.com/mcp zeigen lassen.
Nächste Schritte
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