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DIGISAC ã®ãµã³ãã«ããã³ãã
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Claude 㯠AI ã®ãã誀ãããšããããŸããåçãã確èªãã ããã
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git cloneãããŒã«ã«ãµãŒããŒãäžèŠã
DIGISAC + Microsoft Copilot
DIGISAC ã®ãªã ããã£ãã«å信箱㧠AI ãäœæ¥ã§ããŸãïŒã³ã³ã¿ã¯ãã®æ€çŽ¢ãã¡ãã»ãŒãžå±¥æŽããã±ãããéšéãæ åœè ãã¿ã°ãWhatsApp ãã³ãã¬ãŒãã®èªã¿åããå¶æ¥ãã¡ãã«ãšã«ã³ãã³ããŒãã®ç¢ºèªããªã¢ã«ã¿ã€ã ãšæéå¥ã®å¯Ÿå¿çµ±èšã®ååŸãã¡ãã»ãŒãžã®éä¿¡ãšãã±ããã®å€æŽã¯ã€ã³ã¹ããŒã«æã«ãªãã§ãã
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DIGISAC_URL, DIGISAC_API_TOKEN
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- DIGISAC ã«ãµã€ã³ã€ã³ããConta â Informações ãéããŸããã¢ã«ãŠã³ãã®ã¢ãã¬ã¹ã
DIGISAC_URLã«ã³ããŒããŸããäŸã¯https://empresa.digisac.coãhttps://empresa.digisac.appã§ãïŒæ«å°Ÿã-api.digisac.com.brã®ã¢ãã¬ã¹ã䜿ããŸãïŒã/api/v1ããã¹ã¯ä»ããŸããã - Conta â API â Tokens de acesso pessoal ãéããŠããŒã¯ã³ãäœæããBearer ãšããèªãã¹ããŒã¹ãä»ããã«
DIGISAC_API_TOKENã«è²Œãä»ããŸãã - ã³ãã¯ã¿ãŒãã€ã³ã¹ããŒã«ãã
digisac_get_meãå®è¡ããŸããããŒã¯ã³ã®æã¡äž»ã®ãŠãŒã¶ãŒããããŒã«ãšéšéãšãšãã«è¡šç€ºãããŸãã
ããŒã¯ã³ã¯ããªããšããŠåäœ: ããŒã¯ã³ã«ã¯äœæãããŠãŒã¶ãŒã®æš©éããããŸããã¹ãŒããŒãã€ã¶ãŒã®ããŒã¯ã³ã¯ãã¹ãŠã®éšéãèŠãããŸãããæ åœè ã®ããŒã¯ã³ã§ã¯ããã®ãŠãŒã¶ãŒãéããªãããŒã¿ã« 403 ãè¿ãããšããããŸããã³ãã¯ã¿ãŒã¯ããŒã¯ã³ãããªãã® DIGISAC ã¢ãã¬ã¹ã«ã ãéä¿¡ããŸãã
DIGISAC ã®æ§æ: WhatsApp ã®çªå·ãWhatsApp Business API ã®åç·ãInstagramãMessengerãTelegramãã¡ãŒã«ãWeb ãã£ããã®åãã£ãã«ããããã 1 ã€ã®æ¥ç¶ïŒã³ãã¯ã·ã§ã³ïŒã§ãã³ã³ã¿ã¯ããã¡ãã»ãŒãžããã³ãã¬ãŒã㯠1 ã€ã®æ¥ç¶ã«å±ããŸãããã±ããïŒchamadosïŒã¯éšéïŒfilasïŒã«æ¯ãåããããæ
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ïŒatendentesïŒã察å¿ããŸããAI ã¯ãŸã digisac_list_connectionsãdigisac_list_departmentsãdigisac_list_users ã§ ID ãææ¡ãããã®ããã§ååãé»è©±çªå·ã§äººãæ¢ããŸãã
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ã€ã³ã¹ããŒã«æã¯ãªã: digisac_send_messageãdigisac_send_templateãdigisac_schedule_messageãdigisac_cancel_scheduleãdigisac_transfer_ticketãdigisac_close_ticketãã¡ãã»ãŒãžã¯ããã«é¡§å®¢ã«å±ããç¹ã«æå®ããªããã°ããã¹ãã¡ãã»ãŒãžã§ãã±ãããéããŸããWhatsApp Business API ã®åç·ã§ã¯ãèªç±ãªããã¹ããéããã®ã¯é¡§å®¢ã®æåŸã®ã¡ãã»ãŒãžãã 24 æé以å
ã ãã§ãããããéãããšæ¿èªæžã¿ãã³ãã¬ãŒããã䜿ãããäŒè©±ã«ã¯ Meta ã®æéãããããŸãããã±ãããéãããšã顧客ã«çµäºã¡ãã»ãŒãžãšæºè¶³åºŠã¢ã³ã±ãŒããå±ãããšããããäºçŽã¡ãã»ãŒãžã¯èªåã§éä¿¡ãããŸãããããã®ããŒã«ã¯ç®¡çè
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å¶é: 詳现ãå«ãããã±ãããã¡ãã»ãŒãžã¯ããŒã¿éã倧ãããããAI 㯠1 ããŒãž 20 ãã 50 è¡ã«ãšã©ããå¿ èŠãªãšãã ã詳现ã远å ããŸããDIGISAC ã®ãã£ã«ã¿ãŒã¯å®åšããåããåãä»ããŸãããååã瀺ã 500 ãšã©ãŒãåºãããAI ã¯ãã®éšåãå€ããŠå床åãåãããŸãã
ãããããšã©ãŒ: 401 ã¯ããŒã¯ã³ãééã£ãŠãããåé€ãããããšã瀺ããŸããConta â API ã§æ°ããããŒã¯ã³ãäœæããŠãã ããã403 ã¯ããªãã®ãŠãŒã¶ãŒã«ãã®ããŒã¿ã®é²èŠ§æš©éããªãããšã瀺ãã®ã§ãã¹ãŒããŒãã€ã¶ãŒã管çè
ã®ããŒã¯ã³ã䜿ã£ãŠãã ããã404 ã¯ãã®ã¢ãã¬ã¹ã§äœãå¿çããªãïŒDIGISAC_URL ã確èªããŠãã ããïŒããID ãååšããªãããšã瀺ããŸãã400 ã¯æ¥ç¶ãåæãããŠãããããã©ã¡ãŒã¿ãŒã誀ã£ãŠããããšã瀺ããŸãã
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ã¹ããã 2 â ã¢ããã¿ãŒãã€ã³ã¹ããŒã«
curl -fsSL https://raw.githubusercontent.com/HelpCode-ai/anythingmcp/main/docker-compose.quickstart.yml -o docker-compose.yml
printf 'JWT_SECRET=%s\nENCRYPTION_KEY=%s\n' "$(openssl rand -hex 32)" "$(openssl rand -hex 32)" > .env
docker compose up -d
ã¹ããã 3 â Microsoft Copilot ã«ã³ãã¯ã¿ã远å
ãµãŒããŒURL: AnythingMCP ã§ MCP Servers ãéãããã®ã³ãã¯ã¿ããããµãŒããŒãéžãã§ URLïŒ
https://cloud.anythingmcp.com/mcp/âŠïŒãã³ããŒããŸãããã®ã¬ã€ãã§YOUR_SERVER_IDãšè¡šç€ºãããŠããç®æã«äœ¿ã£ãŠãã ããã
Microsoft Copilot ã¯ãCopilot Studio ã§äœæãããšãŒãžã§ã³ããéã㊠MCP ãµãŒããŒã䜿ããŸããAnythingMCP ãããŒã«ãšããŠãšãŒãžã§ã³ãã«è¿œå ãããã®ãšãŒãžã§ã³ãã Microsoft 365 Copilot ãš Teams ã«å ¬éããŸããCopilot Studio 㯠Microsoft ã®ã¯ã©ãŠããã Streamable HTTP ã§æ¥ç¶ããAnythingMCP ã¯ããã«å¯Ÿå¿ããŠããŸãã
- Copilot Studio ã§ãšãŒãžã§ã³ããéãïŒãŸãã¯æ°èŠäœæãïŒãTools ã§ Add a tool â New tool â Model Context Protocol ãéžã³ãŸãã
- Server nameïŒäŸ:
AnythingMCPïŒãã³ãã¯ã¿ã§ã§ããããšã説æãã Server descriptionãServer URLhttps://cloud.anythingmcp.com/mcp/YOUR_SERVER_IDãå ¥åããŸããCopilot Studio ã¯ãã®èª¬æãããšã«ããã€ãµãŒããŒãåŒã³åºããã倿ããŸãã - èªèšŒã§ API key ãéžã³ãType ã HeaderãããããŒåã
X-API-Keyã«ã㊠Create ãéžã³ãŸãã - Add tool ã§ Create a new connection ãéžã³ãAnythingMCP ã® MCP API ããŒïŒMCP Servers â 察象ã®ãµãŒã㌠â API keysïŒã貌ãä»ã㊠Add to agent ãéžã³ãŸãã
- ãšãŒãžã§ã³ãã® Test ãŠã£ã³ããŠã§è©ŠããŸãã
DIGISACã®ããŒã«ãå¿ èŠã«ãªãäŸé ŒãããŠã¿ãŸãããã - Publish ãéžã³ãChannels â Microsoft 365 and Microsoft Teams ã§ Make agent available in Microsoft Copilot ãéžæãããŸãŸ Add channel ãéžã³ãŸããSee agent in Teams ã§èªåçšã«ã€ã³ã¹ããŒã«ãããŸããMicrosoft 365 Copilot ã§ã¯ @ ãå ¥åããŠãšãŒãžã§ã³ããéžã³ãŸãã
ãŠãŒã¶ãŒããšã«ãµã€ã³ã€ã³ããããå Žåã¯ãAPI ããŒã®ä»£ããã« OAuth 2.0 â Dynamic discovery ãéžã³ãŸããåãŠãŒã¶ãŒã¯ããšãŒãžã§ã³ããåããŠåŒã³åºããšãã« AnythingMCP ã«ãµã€ã³ã€ã³ããŸãã
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| Tool | What it does |
|---|---|
digisac_get_me | Read the DIGISAC user the API token belongs to: id, name, email, account, roles and departments |
digisac_list_connections | List the account's connections (services): each WhatsApp number, WhatsApp Business API line, Instagram, Messenger, Telegram, e-mail or⊠|
digisac_list_departments | List departments (filas): id and name |
digisac_list_users | List users (atendentes, agents): id, name, email, status and whether they are online |
digisac_list_tags | List contact tags (etiquetas): id, label and color |
digisac_list_contacts | List contacts, newest first unless query orders them: id, name, internalName, data.number (the phone or handle), serviceId, unread⊠|
digisac_find_contact_by_number | Find contacts by phone number (or part of it) on one connection: matches data.number with a contains search |
digisac_get_contact | Read one contact by id, with its tags: name, internalName, number, connection, default department and user, note, unread count, last⊠|
digisac_list_tickets | List tickets (chamados, conversations): id, protocol, isOpen, contactId, departmentId, userId, startedAt, endedAt |
digisac_list_contact_tickets | List the tickets of one contact, newest first: protocol, isOpen, department, user, start and end |
digisac_get_ticket | Read one ticket by id with its contact, department, user and topics |
digisac_list_contact_messages | Read the message history of one contact, newest first: id, type (chat is text; image, audio, ptt, video, document; ticket and comment are⊠|
digisac_list_messages | List messages across the account with a filter, e.g. recent media received on one connection: query⊠|
digisac_get_message | Read one message by id including its file (media): type, text, timestamp, sender and file name, mimetype and a temporary download url |
digisac_list_whatsapp_templates | List the WhatsApp Business API templates (HSM) of the account: id, name, language, category, status and components with their {{1}}⊠|
digisac_list_quick_replies | List quick replies (respostas rapidas): saved texts agents insert into chats |
digisac_list_ticket_topics | List ticket topics (assuntos), the reasons agents attach when closing a ticket |
digisac_list_schedules | List scheduled messages (agendamentos): contact, department, user, message, scheduledAt and status |
digisac_list_pipelines | List sales funnels (pipelines) with their stages |
digisac_list_pipeline_cards | List the opportunities (cards) of one sales funnel: title, stage, contact, value and dates |
digisac_list_kanban_boards | List the service kanban boards (quadros de atendimento): id and name |
digisac_list_kanban_columns | List the columns of one kanban board in order: id, name, role and position |
digisac_list_kanban_cards | List the cards of one kanban column with their ticket and contact, a page at a time |
digisac_get_service_stats | Service statistics for a period (dashboard): tickets opened and closed, waiting and service times, messages sent and received, by⊠|
digisac_get_live_overview | Real-time overview of the service desk right now: open and waiting tickets, agents online, per department and agent |
digisac_get_departments_live | Real-time load per department right now: open, waiting and in-service tickets |
digisac_create_contact | Create a contact on a connection |
digisac_update_contact | Update a contact's name, note, default department or tags. tag_ids replaces all the contact's tags: read the contact first and send the⊠|
digisac_send_message | Send a text message to an existing contact on WhatsApp or the contact's channel |
digisac_send_template | Send an approved WhatsApp Business template (HSM) to a number on a WhatsApp Business API connection; works outside the 24-hour window and⊠|
digisac_transfer_ticket | Open or transfer a contact's ticket to a department and optionally an agent, with a comment |
digisac_close_ticket | Close a contact's open ticket, optionally with ticket topics |
digisac_schedule_message | Schedule a message to a contact at a date and time; it is sent automatically |
digisac_cancel_schedule | Cancel (delete) a pending scheduled message |
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FAQ
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