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Freshchat を Claude に接続する方法 — MCP 経由

Manage Freshchat (live chat + messaging: users, conversations, messages, channels, agents) from any AI agent. 9 tools, Bearer token.

HCBy HelpCode teamUpdated 2 min read Open source on GitHub

No credit card · 7-day trial · Self-host alternative available

MCP connector

Freshchat

Manage Freshchat (live chat + messaging: users, conversations, messages, channels, agents) from any AI agent. 9 tools, Bearer token.

Tools

9

Region

INTL

Category

support

Authentication

Required env vars

FRESHCHAT_API_TOKEN
Install in one click on Cloud

7-day free trial · No credit card

  • 7-day free trial
    No credit card required
  • GDPR & SOC 2 ready
    EU data residency, audit logs
  • Open-source on GitHub
    Source-available BSL-1.1
  • Works with ChatGPT, Claude, Gemini
    Any MCP-compatible client

No install? Use cloud.anythingmcp.com directly.

Sign in, install the Freshchat in one click, paste the credentials, mint an MCP API key — done. No Docker, no git clone, no local server to run.

Open Cloud

💡 インストール不要? cloud.anythingmcp.com を直接利用してください。 サインインし、Connectors → Freshchat をクリック、認証情報を貼り付け、MCP API キーを発行 — 完了です。Docker も git clone もローカルサーバーも不要。

Freshchat + Claude

Manage Freshchat (live chat + messaging: users, conversations, messages, channels, agents) from any AI agent. 9 tools, Bearer token.

前提条件

完全なセットアップ手順はコネクタ自体に組み込まれています (ストアでコネクタを選択すると表示)。必要な環境変数:

FRESHCHAT_API_TOKEN

ステップ 1 — 認証情報を取得

This connector wraps the Freshchat API v2 (per-region — api.freshchat.com/v2).

Setup:

  1. Log into your Freshchat portal → ⚙️ → Account Settings → API Tokens → Generate Token.
  2. Note your region — Freshchat hosts data per region: api.freshchat.com (US), api.eu.freshchat.com (EU), api.au.freshchat.com (AU), api.in.freshchat.com (IN). Change baseUrl to match.
  3. Set FRESHCHAT_API_TOKEN.

Authentication: Authorization: Bearer ${FRESHCHAT_API_TOKEN}.

Conversation model: User → Conversation → Messages[]. A conversation is associated with at most one user; messages carry actor + actor_type (user, agent, system).

…(continued in the in-app connector instructions)

ステップ 2 — アダプターをインストール

git clone https://github.com/HelpCode-ai/anythingmcp.git
cd anythingmcp && docker compose up -d

ステップ 3 — Claude にコネクタを追加

推奨ルート — 設定ファイルを触らずに claude.ai web で動作します。

  1. claude.ai/customize/connectors を開きます。
  2. "Add custom connector" をクリック。
  3. 入力:
    • Name: Freshchat
    • URL: https://cloud.anythingmcp.com/mcp
    • Authentication: Bearer token → MCP API キーを貼り付け (AnythingMCP → Profile → MCP API Keys → New Key)
  4. Connect をクリックして認可。

下記のすべてのツールがチャットに表示されます — プロンプトを入力し始めてください。

利用可能なツール

ToolWhat it does
freshchat_list_usersList users (end-customers)
freshchat_get_userGet one user by ID with profile + properties + tags
freshchat_create_userCreate an end-user
freshchat_list_conversationsList conversations of a user
freshchat_get_conversationGet one conversation with status + assigned agent + recent messages
freshchat_send_messagePost a message into a conversation
freshchat_update_conversationUpdate a conversation's status, assigned agent, group, or tags
freshchat_list_agentsList agents (staff)
freshchat_list_channelsList channels (topics) — the conversation routing targets

FAQ

Claude Code は Claude Desktop と同じように動作しますか? はい — 両方を https://cloud.anythingmcp.com/mcp に向けてください。

次のステップ

Ready to ship

Your Freshchat agent is one click away.

Install the connector, paste the key, prompt Claude. Free for 7 days, no credit card.