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Summary
Drive Kustomer (modern customer service CRM, Meta-owned) from any AI agent: conversations, messages, customers, notes, custom objects. 10 tools, Bearer auth.
こう聞いてみよう
Kustomer のサンプルプロンプト
プロンプトをクリックでコピー。Claude / ChatGPT / Cursor / Gemini / Copilot / OpenClaw に貼り付けて、このコネクターで実行できます。
Claude は AI のため誤ることがあります。回答をご確認ください。
💡 インストール不要? cloud.anythingmcp.com を直接利用してください。 サインインし、Connectors → Kustomer をクリック、認証情報を貼り付け、MCP API キーを発行 — 完了です。Docker も
git cloneもローカルサーバーも不要。
Kustomer
Drive Kustomer (modern customer service CRM, Meta-owned) from any AI agent: conversations, messages, customers, notes, custom objects. 10 tools, Bearer auth.
セットアップ
kustomer.com).
Setup:
- Sign in to Kustomer → top-right avatar → Settings → Security → API Keys → Add API Key.
- Pick role: org.permission.customer.read+write, org.permission.conversation.read+write, etc.
- Set
KUSTOMER_API_KEY. - Note your org subdomain (e.g.
acmeforacme.kustomerapp.com). SetKUSTOMER_SUBDOMAIN.
Authentication: Authorization: Bearer ${KUSTOMER_API_KEY}.
Subdomain-templated URL: https://${KUSTOMER_SUBDOMAIN}.api.kustomerapp.com/v1.
Customer-centric model: Kustomer's selling point is the unified customer timeline. A customer has multiple emails/phones/social handles; conversations roll up under the customer.
…(continued in the in-app connector instructions)
前提条件: KUSTOMER_API_KEY, KUSTOMER_SUBDOMAIN
ローカルでコネクタをインストール
git clone https://github.com/HelpCode-ai/anythingmcp.git
cd anythingmcp && docker compose up -d
http://localhost:3000/connectors/store を開き、 Kustomer を選択し、前提条件に記載された環境変数を入力します。
利用可能なツール
| Tool | What it does |
|---|---|
kustomer_get_current_tracking_id | Return the org / org details — sanity check for API key validity |
kustomer_search_customers | Search customers via the v1 search endpoint (Kustomer's Lucene-style query) |
kustomer_get_customer | Fetch a customer by ID |
kustomer_create_customer | Create a customer |
kustomer_search_conversations | Search conversations |
kustomer_get_conversation | Fetch a conversation by ID |
kustomer_update_conversation | Update a conversation — change status (open/snoozed/done), assignee, queue, priority, tags |
kustomer_add_note_to_conversation | Add an internal note (private — not sent to customer) |
kustomer_create_outbound_message | Send a public message in a conversation (email/SMS/chat reply) |
kustomer_list_users | List org users (agents) |
次のステップ
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