Kustomer
Drive Kustomer (modern customer service CRM, Meta-owned) from any AI agent: conversations, messages, customers, notes, custom objects. 10 tools, Bearer auth.
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This connector uses the Kustomer API v1 (developer.kustomer.com).
Setup:
- Sign in to Kustomer â top-right avatar â Settings â Security â API Keys â Add API Key.
- Pick role: org.permission.customer.read+write, org.permission.conversation.read+write, etc.
- Set
KUSTOMER_API_KEY. - Note your org subdomain (e.g.
acmeforacme.kustomerapp.com). SetKUSTOMER_SUBDOMAIN.
Authentication: Authorization: Bearer ${KUSTOMER_API_KEY}.
Subdomain-templated URL: https://${KUSTOMER_SUBDOMAIN}.api.kustomerapp.com/v1.
Customer-centric model: Kustomer's selling point is the unified customer timeline. A customer has multiple emails/phones/social handles; conversations roll up under the customer.
JSON:API conventions: requests/responses follow JSON:API. Use ?include= to side-load.
Pagination: ?page[size]=N&page[number]=M.
Out of scope here: workflows/automations editing, KSAT (CSAT survey) config, knowledge base.
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