Skip the install. Get this working in under 2 minutes.
Start a free trial on cloud.anythingmcp.com, add the Help Scout in one click, then point your AI client (Claude, ChatGPT, Copilot or Cursor) at the generated MCP endpoint. No Docker, no git clone, zero engineering experience required.
Summary
Drive Help Scout (shared inbox + helpdesk) from any AI agent: conversations, customers, mailboxes, tags, threads. 13 tools, OAuth2 Bearer auth.
试试这样问
Help Scout 的示例提示
点击任意提示即可复制，然后粘贴到 Claude、ChatGPT、Cursor、Gemini、Copilot 或 OpenClaw 中，在该连接器上运行。
Claude 是 AI，可能会出错。请核对回答。
💡 无需安装? 直接使用 cloud.anythingmcp.com。 登录、点击 Connectors → Help Scout、粘贴凭证、生成 MCP API key — 完成。无 Docker、无
git clone、无本地服务器。
Help Scout + Claude
Drive Help Scout (shared inbox + helpdesk) from any AI agent: conversations, customers, mailboxes, tags, threads. 13 tools, OAuth2 Bearer auth.
前提条件
完整的设置说明已内置在连接器中 (在 store 中选择连接器时可见)。所需环境变量:
HELPSCOUT_ACCESS_TOKEN
步骤 1 — 获取凭证
helpscout.com/mailbox-api).
Setup:
- Sign in to Help Scout → Manage → Apps → My Apps → Create My App.
- Pick app type:
- Personal Access Token (single-user): get a token from your profile → API Keys → Personal Access Token. Token expires after 2 days — refresh needed.
- OAuth2 App (multi-user / longer-lived): standard OAuth2 client-credentials or auth-code flow.
- Set
HELPSCOUT_ACCESS_TOKENto the access token.
Authentication: Authorization: Bearer ${HELPSCOUT_ACCESS_TOKEN}. Tokens expire — your orchestrator handles refresh.
…(continued in the in-app connector instructions)
步骤 2 — 安装 adapter
git clone https://github.com/HelpCode-ai/anythingmcp.git
cd anythingmcp && docker compose up -d
步骤 3 — 在 Claude 中添加连接器
推荐路径 — 在 claude.ai web 上工作，无需触碰任何配置文件。
- 打开 claude.ai/customize/connectors。
- 点击 "Add custom connector"。
- 填入:
- Name:
Help Scout - URL:
https://cloud.anythingmcp.com/mcp - Authentication: Bearer token → 粘贴你的 MCP API key (来自 AnythingMCP → Profile → MCP API Keys → New Key)
- Name:
- 点击 Connect 授权。
下面所有工具都会出现在你的聊天中 — 开始输入提示。
可用工具
| Tool | What it does |
|---|---|
help_scout_list_mailboxes | List mailboxes (shared inboxes) |
help_scout_list_conversations | List conversations with filters |
help_scout_get_conversation | Fetch a single conversation with full details |
help_scout_create_conversation | Create a new conversation (ticket) |
help_scout_update_conversation_status | Change conversation status (close, reopen, snooze) |
help_scout_add_reply | Add a public reply (emails the customer) to a conversation |
help_scout_add_note | Add an internal note (not visible to customer) |
help_scout_list_conversation_threads | List all threads (replies, notes, status changes) in a conversation |
help_scout_list_customers | List customers (people the business interacts with) |
help_scout_get_customer | Fetch a customer's full profile including emails[], phones[], chats[], social_profiles[], address |
help_scout_create_customer | Create a customer |
help_scout_list_tags | List tags on the account |
help_scout_list_users | List Help Scout agents |
FAQ
Claude Code 和 Claude Desktop 一样工作吗? 是的 — 两者都指向 https://cloud.anythingmcp.com/mcp。
下一步
这份指南对你有帮助吗?
