No install? Use cloud.anythingmcp.com directly.

Sign in, install the Help Scout in one click, paste the credentials, mint an MCP API key — done. No Docker, no git clone, no local server to run.

Open Cloud

💡 无需安装? 直接使用 cloud.anythingmcp.com。 登录、点击 Connectors → Help Scout、粘贴凭证、生成 MCP API key — 完成。无 Docker、无 git clone、无本地服务器。

Help Scout + Claude

Drive Help Scout (shared inbox + helpdesk) from any AI agent: conversations, customers, mailboxes, tags, threads. 13 tools, OAuth2 Bearer auth.

前提条件

完整的设置说明已内置在连接器中 (在 store 中选择连接器时可见)。所需环境变量:

HELPSCOUT_ACCESS_TOKEN

步骤 1 — 获取凭证

helpscout.com/mailbox-api).

Setup:

Sign in to Help Scout → Manage → Apps → My Apps → Create My App.
Pick app type:
- Personal Access Token (single-user): get a token from your profile → API Keys → Personal Access Token. Token expires after 2 days — refresh needed.
- OAuth2 App (multi-user / longer-lived): standard OAuth2 client-credentials or auth-code flow.
Set HELPSCOUT_ACCESS_TOKEN to the access token.

Authentication: Authorization: Bearer ${HELPSCOUT_ACCESS_TOKEN}. Tokens expire — your orchestrator handles refresh.

…(continued in the in-app connector instructions)

步骤 2 — 安装 adapter

git clone https://github.com/HelpCode-ai/anythingmcp.git
cd anythingmcp && docker compose up -d

步骤 3 — 在 Claude 中添加连接器

推荐路径 — 在 claude.ai web 上工作，无需触碰任何配置文件。

打开 claude.ai/customize/connectors。
点击 "Add custom connector"。
填入:
- Name: Help Scout
- URL: https://cloud.anythingmcp.com/mcp
- Authentication: Bearer token → 粘贴你的 MCP API key (来自 AnythingMCP → Profile → MCP API Keys → New Key)
点击 Connect 授权。

下面所有工具都会出现在你的聊天中 — 开始输入提示。

可用工具

Tool	What it does
`help_scout_list_mailboxes`	List mailboxes (shared inboxes)
`help_scout_list_conversations`	List conversations with filters
`help_scout_get_conversation`	Fetch a single conversation with full details
`help_scout_create_conversation`	Create a new conversation (ticket)
`help_scout_update_conversation_status`	Change conversation status (close, reopen, snooze)
`help_scout_add_reply`	Add a public reply (emails the customer) to a conversation
`help_scout_add_note`	Add an internal note (not visible to customer)
`help_scout_list_conversation_threads`	List all threads (replies, notes, status changes) in a conversation
`help_scout_list_customers`	List customers (people the business interacts with)
`help_scout_get_customer`	Fetch a customer's full profile including emails[], phones[], chats[], social_profiles[], address
`help_scout_create_customer`	Create a customer
`help_scout_list_tags`	List tags on the account
`help_scout_list_users`	List Help Scout agents

FAQ

Claude Code 和 Claude Desktop 一样工作吗? 是的 — 两者都指向 https://cloud.anythingmcp.com/mcp。

如何将 Help Scout 连接到 Claude — 通过 MCP

Help Scout