Skip the install. Get this working in under 2 minutes.
Start a free trial on cloud.anythingmcp.com, add the Help Scout in one click, then point your AI client (Claude, ChatGPT, Copilot or Cursor) at the generated MCP endpoint. No Docker, no git clone, zero engineering experience required.
Summary
Drive Help Scout (shared inbox + helpdesk) from any AI agent: conversations, customers, mailboxes, tags, threads. 13 tools, OAuth2 Bearer auth.
试试这样问
Help Scout 的示例提示
点击任意提示即可复制，然后粘贴到 Claude、ChatGPT、Cursor、Gemini、Copilot 或 OpenClaw 中，在该连接器上运行。
Claude 是 AI，可能会出错。请核对回答。
💡 无需安装? 直接使用 cloud.anythingmcp.com。 登录、点击 Connectors → Help Scout、粘贴凭证、生成 MCP API key — 完成。无 Docker、无
git clone、无本地服务器。
Help Scout
Drive Help Scout (shared inbox + helpdesk) from any AI agent: conversations, customers, mailboxes, tags, threads. 13 tools, OAuth2 Bearer auth.
设置
helpscout.com/mailbox-api).
Setup:
- Sign in to Help Scout → Manage → Apps → My Apps → Create My App.
- Pick app type:
- Personal Access Token (single-user): get a token from your profile → API Keys → Personal Access Token. Token expires after 2 days — refresh needed.
- OAuth2 App (multi-user / longer-lived): standard OAuth2 client-credentials or auth-code flow.
- Set
HELPSCOUT_ACCESS_TOKENto the access token.
Authentication: Authorization: Bearer ${HELPSCOUT_ACCESS_TOKEN}. Tokens expire — your orchestrator handles refresh.
…(continued in the in-app connector instructions)
前提条件: HELPSCOUT_ACCESS_TOKEN
本地安装连接器
git clone https://github.com/HelpCode-ai/anythingmcp.git
cd anythingmcp && docker compose up -d
打开 http://localhost:3000/connectors/store，选择 Help Scout 并填入前提条件中列出的环境变量。
可用工具
| Tool | What it does |
|---|---|
help_scout_list_mailboxes | List mailboxes (shared inboxes) |
help_scout_list_conversations | List conversations with filters |
help_scout_get_conversation | Fetch a single conversation with full details |
help_scout_create_conversation | Create a new conversation (ticket) |
help_scout_update_conversation_status | Change conversation status (close, reopen, snooze) |
help_scout_add_reply | Add a public reply (emails the customer) to a conversation |
help_scout_add_note | Add an internal note (not visible to customer) |
help_scout_list_conversation_threads | List all threads (replies, notes, status changes) in a conversation |
help_scout_list_customers | List customers (people the business interacts with) |
help_scout_get_customer | Fetch a customer's full profile including emails[], phones[], chats[], social_profiles[], address |
help_scout_create_customer | Create a customer |
help_scout_list_tags | List tags on the account |
help_scout_list_users | List Help Scout agents |
下一步
这份指南对你有帮助吗?
