No install? Use cloud.anythingmcp.com directly.
Sign in, install the Help Scout in one click, paste the credentials, mint an MCP API key — done. No Docker, no git clone, no local server to run.
TL;DR
Drive Help Scout (shared inbox + helpdesk) from any AI agent: conversations, customers, mailboxes, tags, threads. 13 tools, OAuth2 Bearer auth.
💡 无需安装? 直接使用 cloud.anythingmcp.com。 登录、点击 Connectors → Help Scout、粘贴凭证、生成 MCP API key — 完成。无 Docker、无
git clone、无本地服务器。
Help Scout + Gemini
Drive Help Scout (shared inbox + helpdesk) from any AI agent: conversations, customers, mailboxes, tags, threads. 13 tools, OAuth2 Bearer auth.
前提条件
完整的设置说明已内置在连接器中 (在 store 中选择连接器时可见)。所需环境变量:
HELPSCOUT_ACCESS_TOKEN
步骤 1 — 获取凭证
helpscout.com/mailbox-api).
Setup:
- Sign in to Help Scout → Manage → Apps → My Apps → Create My App.
- Pick app type:
- Personal Access Token (single-user): get a token from your profile → API Keys → Personal Access Token. Token expires after 2 days — refresh needed.
- OAuth2 App (multi-user / longer-lived): standard OAuth2 client-credentials or auth-code flow.
- Set
HELPSCOUT_ACCESS_TOKENto the access token.
Authentication: Authorization: Bearer ${HELPSCOUT_ACCESS_TOKEN}. Tokens expire — your orchestrator handles refresh.
…(continued in the in-app connector instructions)
步骤 2 — 安装 adapter
git clone https://github.com/HelpCode-ai/anythingmcp.git
cd anythingmcp && docker compose up -d
步骤 3 — 在 Gemini 中添加连接器
Gemini CLI 从 ~/.gemini/settings.json (Windows: %APPDATA%\gemini\settings.json) 读取 MCP 服务器。添加:
{
"mcpServers": {
"anythingmcp": {
"httpUrl": "https://cloud.anythingmcp.com/mcp",
"headers": { "Authorization": "Bearer YOUR_MCP_API_KEY" }
}
}
}
- 从 AnythingMCP 获取你的 MCP API key。
- 保存文件并重启
gemini。 - 在 Gemini CLI 中运行
/mcp—Help Scout应显示为可用。 - Vertex AI Studio: 将
https://cloud.anythingmcp.com/mcp传入请求的tools数组,使用相同的 Bearer 头。
可用工具
| Tool | What it does |
|---|---|
help_scout_list_mailboxes | List mailboxes (shared inboxes) |
help_scout_list_conversations | List conversations with filters |
help_scout_get_conversation | Fetch a single conversation with full details |
help_scout_create_conversation | Create a new conversation (ticket) |
help_scout_update_conversation_status | Change conversation status (close, reopen, snooze) |
help_scout_add_reply | Add a public reply (emails the customer) to a conversation |
help_scout_add_note | Add an internal note (not visible to customer) |
help_scout_list_conversation_threads | List all threads (replies, notes, status changes) in a conversation |
help_scout_list_customers | List customers (people the business interacts with) |
help_scout_get_customer | Fetch a customer's full profile including emails[], phones[], chats[], social_profiles[], address |
help_scout_create_customer | Create a customer |
help_scout_list_tags | List tags on the account |
help_scout_list_users | List Help Scout agents |
FAQ
Gemini 1.5 Pro 或 2.x 支持 MCP 吗? 支持 — Gemini CLI ≥ 0.4 与 Vertex AI tools API 均接受带 Bearer 头的 MCP httpUrl 连接器。
下一步
这份指南对您有帮助吗?