Customer Support connectors
15 pre-built Customer Support connectors — 248 MCP tools in all: Intercom, Chatwoot, Botpress. Paste your credentials and your agent can call them. No MCP server to write.
Drive Freshdesk (customer support helpdesk) from any AI agent: tickets, contacts, companies, agents, conversations. 16 tools, API-key Basic-auth, per-domain base URL.
Zammad open-source helpdesk: tickets, their articles, users, organizations and groups, full-text search across the ticket base, and ticket updates and merges. REST API v1 on your own Zammad instance, token auth.
Znuny (the maintained OTRS fork, and the same API as OTOBO): search and read tickets with their articles, open tickets and add articles, over the GenericInterface REST web service on your own instance.
Let your AI review your Botpress bots: workspaces and bots, conversations, messages, users and events, bot logs, analytics and issues, the bot's tables (query, add and update rows) and its knowledge-base files with semantic search.
Chatwoot omnichannel support inbox, Cloud or self-hosted: conversations and messages across WhatsApp, e-mail, web chat and social channels, contacts, labels, agents, teams, canned responses and support reports (first response, resolution and reply times). Replies, private notes and new conversations are included, installed switched off.
Drive Crisp (live chat + helpdesk) from any AI agent: conversations, messages, people, tickets. 11 tools, plugin-token Basic auth + tier header.
Manage Freshchat (live chat + messaging: users, conversations, messages, channels, agents) from any AI agent. 9 tools, Bearer token.
Manage Freshservice (ITSM: tickets, problems, changes, assets, agents, requesters, departments) from any AI agent. 10 tools, basic-auth with API key.
Drive Front (collaborative inbox) from any AI agent: conversations, messages, contacts, tags, inboxes, teammates. 13 tools, API-key Bearer auth.
Manage Gorgias (e-commerce helpdesk) tickets, messages, customers, integrations from any AI agent. 10 tools, basic-auth.
Drive Help Scout (shared inbox + helpdesk) from any AI agent: conversations, customers, mailboxes, tags, threads. 13 tools, OAuth2 client_credentials auth (auto-refreshed).
Let your AI work in Intercom: find and update contacts and companies, read, search and triage conversations and tickets (reply, add notes, assign, snooze, close, tag), and manage Help Center articles and collections. US, EU or Australian workspaces, with the access token of a Developer Hub app.
Drive Kustomer (modern customer service CRM, Meta-owned) from any AI agent: conversations, messages, customers, notes, custom objects. 10 tools, Bearer auth.
Manage Tidio (live chat, helpdesk and Lyro AI) contacts, contact conversations, tickets and ticket replies from any AI agent via the Tidio OpenAPI. 10 tools, Client ID + Client Secret (Tidio Plus or Premium).
Drive Zendesk Support (the help-desk product) from any AI agent: tickets, users, organizations, groups, macros, views, search. 18 tools covering the most common agent workflows. Basic-auth with email+API token.
Browse by category
- E-commerce64
- Accounting38
- CRM38
- Public Data37
- Infrastructure29
- Messaging29
- Productivity25
- Analytics24
- ERP23
- Project Management23
- Payments22
- HR20
- Monitoring19
- Databases18
- Finance17
- Logistics16
- Customer Support15
- Email14
- Marketing Automation13
- Social Media13
- Data Enrichment12
- Publishing12
- Sports12
- File Storage12
- Scheduling11
- E-Signature10
- Time Tracking10
- Advertising9
- Government9
- Banking6
- CMS6
- Forms & Surveys6
- IT Service Management6
- Knowledge Base6
- Mapping5
- Field Service4
- Food & Drink4
- Document Management3
- Real Estate3
- Transport3
- Travel3
- Construction2
- Healthcare2
- Gaming1
- Remote Access1
- Wholesale1
All 15 connectors, A–Z
Missing a connector? Add it in a JSON.
Every adapter is a single JSON file under packages/backend/src/adapters/. Copy one, swap endpoint and auth, open a PR — validated by parameterized tests at build time.
// adapters/de/my-adapter.json
{
"slug": "my-erp",
"name": "My ERP",
"category": "erp",
"authType": "BEARER_TOKEN",
"tools": [/* ... */]
}